New Sprint Plans...Unlimited, My Way, My All-In

[HTCandroid]

http://sprint.com/sero

 

They were Sprint's employee referral plans. It stood for "Everything Plus Referral Program".

 

Now it is EPRP - Employee Purchase Referral Program

 

The newer SERO - Sprint Employee Retention Offer

 

The only way to attain Sero is being an ex-employee or being on the AWD - Advantage Wireless Discount from under an employee and was removed from their responsibility.

[newboyx]

You can still get the old plans in a 3rd party like BestBuy. Not sure for how long, tell her to hurry.

Due to system maintenance Best Buy will not be able to activate Sprint or T-Mobile phones Saturday or Sunday. I assume it is related to the system being updated to reflect the new plans and options for both carriers.

 

Sent from my SPH-L710 using Tapatalk 4 Beta

 

 

[deep]

I was looking to upgrade my phone this month to the galaxy s4.  I am currently on sero and was eligible at the beginning of this month for an upgrade.  Anyone know if I can still upgrade and keep my sero plan online?

[thewezgrays]

I was looking to upgrade my phone this month to the galaxy s4.  I am currently on sero and was eligible at the beginning of this month for an upgrade.  Anyone know if I can still upgrade and keep my sero plan online?

 

There is no evidence at this time that anyone is being forced from any existing plans.

[HTCandroid]

I was looking to upgrade my phone this month to the galaxy s4.  I am currently on sero and was eligible at the beginning of this month for an upgrade.  Anyone know if I can still upgrade and keep my sero plan online?

 

Just make sure you go through a corporate store and not a third party retailer(bestbuy, radioshack, sam's club, etc).

[deep]

Here comes a stupid question: How do I know if its a corporate sprint store or not?

[SeanK_]

Here comes a stupid question: How do I know if its a corporate sprint store or not?

http://storelocator.sprint.com/locator/?INTNAV=ATG:HE:Store

 

If they are owned by a 3rd party, it will say Sprint Store By: Some Company

If they are Sprint it will just say Sprint Store

[PythonFanPA]

Here comes a stupid question: How do I know if its a corporate sprint store or not?

 

Someone can correct me if I'm wrong, but I believe you can tell by how the information is displayed on the Sprint location search.  if it says simply 'Sprint Store', its a corporate location.  If it says 'Sprint Store by XXXXXXX', its not.

[ahecht]

Just make sure you go through a corporate store and not a third party retailer(bestbuy, radioshack, sam's club, etc).

In my experience, even corporate stores won't touch SERO plans. I haven't had any problems recently ordering new phones on my old SERO lines through sprint.com. You just ignore the "plan change" notice and call in to activate when the phone arrives.

[Rocket87]

Old plans still show up in the corporate store system.

 

Sent from my HTCONE using Tapatalk 4 Beta

 

 

[JustinRP37]

Has anyone heard of people being forced onto the new plans when they want to upgrade? I know it has only been one day, but on other forums this seems to be occurring. I really hope this is not the case until after NV is complete because we have two phones we want to upgrade on our account. With the state of the current network, I would not want to be forced to switch to these new plans.

[Rocket87]

I haven't seen anything directing forced migration to new plans.

 

Sent from my HTCONE using Tapatalk 4 Beta

 

 

[SeanK_]

As of now, there is no force changes. Asked multiple Sprint agents.

[digiblur]

The wife caught wind of these plans some how today...maybe email or probably Facebook or some crap on Sprint's fan page.  She was flipped out saying they are cancelling our plans and moving us to higher plans and/or cancelling our unlimited data.  She went on to say she already priced Verizon and AT&T with our phones.  I was like...whooa...hold the phone...literally.  Wait until it happens to make a move.  I explained things to her but I'm not sure if it made much of a difference.  I think she's looking for an excuse to jump ship anyways after they screwed up the site that covers her place of employment back in the end of May(after the NV upgrade).  They still haven't fixed it apparently.  I know the north sector of this site is still messed up. 

 

I'll have to do some damage control before I come home and find a brand new AT&T Note2 on the counter. Sheeshh... I can only imagine what other people think of these plans that have no wireless knowledge.

[Epic4G25]

So, they've taken probably their most important market (unlimited data). Made it dramatically more expensive, so the people that don't need unlimited on all lines that should be happy on other carriers will have a cheaper monthly bill. They're also closer than ever in pricing to VZW and AT&T, all before Network Vision is done... With a big backer like SoftBank coming in wouldn't it make sense to either A. Try and maybe lower pricing for Unlimited data customers or B. Keep the pricing the same at least until NV is fully completed.

 

 Sprint just lost 5 port in phones from AT&T.  I was recommending my sister-in-law and her family switch to Sprint from AT&T for better pricing and service.  They agreed and just waiting for them to be out of contract this month.  I was planning on using the EPRP that is the same My Family is on.

 

Yesterday, I logged on and showed them the plan and even went through everything up to the point of checking out.  The MRC was $204.96 plus taxes and fees which was acceptable.

 

Today the EPRP is gone even though it is still shown and described all over that website but when you start shopping the New Unlimited My Way plan is the only option.  So I went ahead and again entered the same phones and required data as I had done yesterday and the MRC is now $310.00 plus taxes and fees, not acceptable.

 

This wasn't a good idea but they were willing to do it.  This is just terrible timing on Sprints part IMHO.  Yes I know it may be a good deal for individual lines but for a family it isn't.  You are committing to a 2 year lock using phones that are NOT tri-band for NV best use and NV is at 50% complete (counting towers) at best.  It is non-existent in Ohio for the most part still, just like WIMAX was.

 

Not off to a good start for Sprint-Softbank-Clearwire.  Sprint's lost they are going to JUMP to T-Mobile and after 12 years I believe I will do the same next year when my contracts expire.

[Guest sectime]

Now it is EPRP - Employee Purchase Referral Program

 

The newer SERO - Sprint Employee Retention Offer

 

The only way to attain Sero is being an ex-employee or being on the AWD - Advantage Wireless Discount from under an employee and was removed from their responsibility.

Widely discussed on forums for years.

Search Russ.S.mcguire@Sprint.com. CID 383 he provided his info so anybody could sign up for EPRP

http://delivery.sprint.com/m/p/nxt/epc/epclanding.asp

[JustinRP37]

This really is bizarre. Maybe they will bring the old plans back for new customers, maybe not. All I know is that if it were not for this site I would have switched. I would say 95% of customers only see the end product and never read about upgrades and the behind the scenes stuff. I love this site and have been here for a long time. I have learned so much from this site. The Sprint PR department should be replaced with authors from this site. Sprint cannot keep putting out information about the all new network when the vast majority of customers have not seen any changes yet. This only adds fuel to the fire when people receive texts saying we hope you are enjoying our brand new network and they are in a market that is just starting to receive upgrades with slow data and dropped calls. I am in the NY market and have been in many areas with the all new network, and I can say it is awesome. However, when I fall back to the legacy network I want to scream. Unfortunately, I have to do with my family what digi is having to do with his wife. I do know that Sprint can have a great future, but right now they really have no room for errors. In the public's eye Sprint already has 3 strikes with the failed Nextel merger, not properly maintaining the legacy network, and Clearwire not being able to fully deploy WiMax. Dan has done a wonderful job pulling this company together and if there was ever a CEO that can pull of this execution, it is him.

 

The wife caught wind of these plans some how today...maybe email or probably Facebook or some crap on Sprint's fan page.  She was flipped out saying they are cancelling our plans and moving us to higher plans and/or cancelling our unlimited data.  She went on to say she already priced Verizon and AT&T with our phones.  I was like...whooa...hold the phone...literally.  Wait until it happens to make a move.  I explained things to her but I'm not sure if it made much of a difference.  I think she's looking for an excuse to jump ship anyways after they screwed up the site that covers her place of employment back in the end of May(after the NV upgrade).  They still haven't fixed it apparently.  I know the north sector of this site is still messed up. 

 

I'll have to do some damage control before I come home and find a brand new AT&T Note2 on the counter. Sheeshh... I can only imagine what other people think of these plans that have no wireless knowledge.

[digiblur]

Widely discussed on forums for years.

Search Russ.S.mcguire@Sprint.com. CID 383 he provided his info so anybody could sign up for EPRP

http://delivery.sprint.com/m/p/nxt/epc/epclanding.asp

For a year or so you didn't need any codes.

[sbolen]

Widely discussed on forums for years.

Search Russ.S.mcguire@Sprint.com. CID 383 he provided his info so anybody could sign up for EPRP

http://delivery.sprint.com/m/p/nxt/epc/epclanding.asp

 

This beats the pants off of my employee discount through work. Is it legitimately ok to use this to upgrade my current service?

[lafester]

Its for new customers only as far as I know.

[Guest sectime]

For a year or so you didn't need any codes.

Interesting but not really relevant today. Amazon is still listing old plans. I switched from Verizon to Tmobile prepaid as a placeholder until Sprint brought LTE to Utah. Think I'll stay put for now. Damn

[thewezgrays]

The wife caught wind of these plans some how today...maybe email or probably Facebook or some crap on Sprint's fan page.  She was flipped out saying they are cancelling our plans and moving us to higher plans and/or cancelling our unlimited data.  She went on to say she already priced Verizon and AT&T with our phones.  I was like...whooa...hold the phone...literally.  Wait until it happens to make a move.  I explained things to her but I'm not sure if it made much of a difference.  I think she's looking for an excuse to jump ship anyways after they screwed up the site that covers her place of employment back in the end of May(after the NV upgrade).  They still haven't fixed it apparently.  I know the north sector of this site is still messed up. 

 

I'll have to do some damage control before I come home and find a brand new AT&T Note2 on the counter. Sheeshh... I can only imagine what other people think of these plans that have no wireless knowledge.

Some pushback I am sure... But most are clueless. An unnamed family member is paying for a full Verizon family plan... And is paying for a line with no phone on it so they could get a new phone when they were not eligible for an upgrade... No sense of value or thrift.

[utiz4321]

This is seriously a bad move on sprint's part. It breaks down as a price rise (for new customers) while their network is not competitive (and won't be until NV is complete sometime in the first quarter of next year). Now they are actually more expensive than most of AT&T and vzw plans for a family of five and many plans for family of 3 or more

They got a way with raising prices once but that was only because they where still cheaper (for the most part) than vzw and AT&T. I don't see how this is a plan to grow market share.

 

Until now I have had a great deal of faith in sprint's leadership team (considering what they have been able to do given where the company was at when Hesse took over) but now I seriously have to question their thinking and ability to turn sprint into a competitive company. Until they have a competitive network they have to compete on price.

[Boosted20V]

It seems Sprint believes they're part of the "Big 3", when realistically, they are not all that different from T-Mo until 800mhz is widely deployed.

[digiblur]

Maybe this has been brought up and I missed it...but if some say the old plans aren't going away.  Why is it that the regular plans on the website are gone?  Then the craziest thing is if I was customer with 3 smartphones  it would be cheaper to go with AT&T.  I'm trying to read through all this on their site along with the comments made here and none of this makes sense.  Basically what this means to me is Sprint does not want any new customers.  No one in their right mind is going to pay more for Sprint than AT&T and VZW.  It used to be you got what you paid for.

 

Maybe I'm missing something with all this.  And no I'm not talking about current customers.  Talking about a typical 3-4 line family.  A co-worker of mine has been thinking of switching.  I told him to wait until the fall until the network vision was almost complete in our area first.  His contract was up in October.  He lives like a quarter mile from a site and his friends have Sprint and their calls work in his house.  AT&T isn't that great at his house.  The only thing he was worried about was the large portion of roaming on his trip from through Mississippi and North LA to his parents.  There's no way I'm going to talk him into switching when it is going to cost this much now.