Jump to content

Marcelo Claure, Town Hall Meetings, New Family Share Pack Plan, Unlimited Individual Plan, Discussion Thread


joshuam

Recommended Posts

 

 



Personally I think the best step would be
$30 1 GB (or 2 GB?) unlimited talk text no tethering
$45 3 GB (or 4 GB?) unlimited talk text no tethering
$60 Unlimited Data unlimited talk text unlimited tethering

For the $35 and $45 plans they should make it a $10/mo tether option


Sprint can't drop their per line costs that low. It would be a money losing proposition for them. The only thing they can afford to do is give you a larger data allotment than their competitors. They aren't going to come out with a plan that costs less than an ATT or VZW plan. What they will do is match that price but give you twice the data for that cost.
Link to comment
Share on other sites

Okay then make tethering addons double your data for 1 GB and 3 GB and for unlimited cap it at 5 or 6 GB. That way it is a nice value add and still keeps the tiers from being better than one another.

Link to comment
Share on other sites

Okay then make tethering addons double your data for 1 GB and 3 GB and for unlimited cap it at 5 or 6 GB. That way it is a nice value add and still keeps the tiers from being better than one another.

I was thinking the plans would be somthing like this. $30 for unlimited talk and text - then you pick either $30 for unlimited without tethering, or $30 for 5GB (but you ARE allowed to tether, since you aren't unlimited). Then you have add on data buckets that you can add in 2Gb=$10 increments. If you are on unlimited, these are for tethering, but you could also use them to add to your 5GB limited bucket as well.

Link to comment
Share on other sites

Ok, I just called Sprint to check eligibility and they are basically telling me I'd have to get a new phone and pay on installments to get the new plans WTF?!

When Easy Pay came out I got an email encouraging me to upgrade. I did that, but I paid for the phone up front in cash instead of in installments. I thought at that time I switched from getting discounts to getting on easy pay and that's why I was able to get on Framily to begin with. But no, they are saying i'm not eligible for the new plan b/c of that.

While the new plan is not *that* much cheaper than what I have now, this just annoys me. On top of that the cs agents I spoke to sounded like they were brand new.

Is the information they provided me correct?

Link to comment
Share on other sites

Life would be so much simpler, easier if "unlimited" data would sensibly go away.  Then, subs could use any/all of their data for browsing, streaming, tethering, or however they please.

 

As an analogy, there is good reason why an all you can eat buffet might have a "children eat free" with paid adult meal night -- but limit it to children 10 and under.  The 180 pound, 17 year old may be a "child" but is wisely excluded.  And in the last several years, that "boy" is what smartphones have grown into in their data capabilities.

 

AJ

  • Like 2
Link to comment
Share on other sites

I wish Sprint came out with some non-unlimited plans but have no overages, just slow your data. For example, when I told my wife who is on Tmobile about Sprint's new unlimited plan for $60, her response was, that's $10 more than my unlimited plan. She said that because she says all Tmobile plans are unlimited, just super slow when you exceed your data cap. I don't need unlimited myself, but I would never go to a plan with overages. Therefore, I don't compare Sprint's $60 plan with T-Mobile's $80 either. I compare it to a non-unlimited plan on TMO.

 

Sent from my Nexus 5 using Tapatalk

Link to comment
Share on other sites

Life would be so much simpler, easier if "unlimited" data would sensibly go away. Then, subs could use any/all of their data for browsing, streaming, tethering, or however they please.

 

As an analogy, there is good reason why an all you can eat buffet might have a "children eat free" with paid adult meal night -- but limit it to children 10 and under. The 180 pound, 17 year old may be a "child" but is wisely excluded. And in the last several years, that "boy" is what smartphones have grown into in their data capabilities.

 

AJ

I don't mind unlimited going away. What I don't want to happen is unlimited go away then carriers decide that they want to throw additional fees top of data buckets for connecting to certain applications or services. If I have a 2 GB plan I want to use my 2GB how ever I please.

Link to comment
Share on other sites

Life would be so much simpler, easier if "unlimited" data would sensibly go away.  Then, subs could use any/all of their data for browsing, streaming, tethering, or however they please.

 

As an analogy, there is good reason why an all you can eat buffet might have a "children eat free" with paid adult meal night -- but limit it to children 10 and under.  The 180 pound, 17 year old may be a "child" but is wisely excluded.  And in the last several years, that "boy" is what smartphones have grown into in their data capabilities.

 

AJ

I just wish Data = Data. I dislike having certain data be used for certain things or certain apps being excluded (seriously T-Mobile? you net neutrality ignoring assholes)

 

Frankly I find the way Ting does data buckets per actual usage to be how I wish everything was done. Unfortunately Ting has goddamn expensive data buckets and for now I keep my phone lines locked down to under 500 MB/mo (which sucks).

  • Like 2
Link to comment
Share on other sites

Ok, I just called Sprint to check eligibility and they are basically telling me I'd have to get a new phone and pay on installments to get the new plans WTF?!

When Easy Pay came out I got an email encouraging me to upgrade. I did that, but I paid for the phone up front in cash instead of in installments. I thought at that time I switched from getting discounts to getting on easy pay and that's why I was able to get on Framily to begin with. But no, they are saying i'm not eligible for the new plan b/c of that.

While the new plan is not *that* much cheaper than what I have now, this just annoys me. On top of that the cs agents I spoke to sounded like they were brand new.

Is the information they provided me correct?

That is only true for the family plan if you have no lines eligible for an upgrade...  don't know the status of your account... Once you buy a phone, you can then move all your lines if none of your lines are eligible...  In my case, I left one and I was good to go...  Pays to read the fine print!!

Link to comment
Share on other sites

Life would be so much simpler, easier if "unlimited" data would sensibly go away. Then, subs could use any/all of their data for browsing, streaming, tethering, or however they please.

 

As an analogy, there is good reason why an all you can eat buffet might have a "children eat free" with paid adult meal night -- but limit it to children 10 and under. The 180 pound, 17 year old may be a "child" but is wisely excluded. And in the last several years, that "boy" is what smartphones have grown into in their data capabilities.

 

AJ

Agree. It isnt unreasonable to ask a user to "limit" usage within reasonably priced buckets. The only honest activity that causes most users to consume larger amounts data is video apps like youtube.

 

I personally dont like paying the same amount per month as the guy who is illegally tethering anymore than I like paying the same as the person who stays shackled go the charger all day, everyday, wasting away as youtube and netflix substitute real life.

 

Sent from my VS980 4G using Tapatalk

Link to comment
Share on other sites

That is only true for the family plan if you have no lines eligible for an upgrade...  don't know the status of your account... Once you buy a phone, you can then move all your lines if none of your lines are eligible...  In my case, I left one and I was good to go...  Pays to read the fine print!!

How do I know? It says I'm eligible to upgrade through easy pay on my account online....

Link to comment
Share on other sites

How do I know? It says I'm eligible to upgrade through easy pay on my account online....

All phones can upgrade with Easypay anytime....   You have to wait 20 months to get a true subsidized upgrade...  In my case of 5 lines, 1 of those lines was way past the 20 month period thus by the rules the whole account could change to the new rate plan at $15..  If all your phones got a subsidized upgrade during the last 20 months, then the only way to kick your account into the new rate plan is to add a line...  BTW,,,, that line can be added using an old phone you have or you can get a cheap older phone...     That's why I had my son-in-law run out yesterday and update his Iphone to a 5S under the wire.... 

 

• One phone on your account was purchased on Sprint Easy Pay

• One line is no longer under a one or two-year term agreement

• One line is upgrade-eligible on your account and  upgrading to a new device on your account.... this got me my change

• By adding a new line of service to these plans on your account

• Note: The line meeting one of the above conditions must switch to Family Share Pack or $60 Unlimited plan for other lines on the account to be eligible to switch.

Link to comment
Share on other sites

All phones can upgrade with Easypay anytime....   You have to wait 20 months to get a true subsidized upgrade...  In my case of 5 lines, 1 of those lines was way past the 20 month period thus by the rules the whole account could change to the new rate plan at $15..  If all your phones got a subsidized upgrade during the last 20 months, then the only way to kick your account into the new rate plan is to add a line...  BTW,,,, that line can be added using an old phone you have or you can get a cheap older phone...     That's why I had my son-in-law run out yesterday and update his Iphone to a 5S under the wire.... 

 

• One phone on your account was purchased on Sprint Easy Pay[/size]• One line is no longer under a one or two-year term agreement[/size]• One line is upgrade-eligible on your account and  upgrading to a new device on your account.... this got me my change[/size]• By adding a new line of service to these plans on your account[/size]• Note: The line meeting one of the above conditions must switch to Family Share Pack or $60 Unlimited plan for other lines on the account to be eligible to switch.[/size]

The thing I don't get is they told me I can just go and get a new phone and that would make me eligible. That makes no sense. I don't want a new phone at all at this time. When I upgrade I will go and get a phone and do the byop. Pay cash and activate it in sprint.
Link to comment
Share on other sites

I don't know if this has been discussed/mentioned yet, but existing customers can get the $100/20GB shared promotion with $15 per line fee and the 2GB bonus per line if you add a line to the account (tablet, hotspot, or phone).  My dad did this today by adding a Tab 3 and saved $100 (coming from the unlimited my way plan) and we have 30GB of shared data.

  • Like 2
Link to comment
Share on other sites

So, I am still on the ED 1500. I have five lines on my account, and two of those are eligible which one of those I am using. If I use one of the sprint easy pay upgrades, do they run a credit check? Or is that just for new customers?

 

I called sprint today, and they said that I would have to upgrade to a new line to switch over to the family share plan.

 

 

Sent from my iPhone 5s using Tapatalk

Link to comment
Share on other sites

Sprint can't drop their per line costs that low. It would be a money losing proposition for them. 

 

I'm not sure that's true.

 

Postpaid Sprint is trialing one of those exact plans in certain markets ($40/month for Unlimited Talk, Text, 3GB data, voice + 100mb data roaming)

 

Virgin Mobile sells $30 iPhone plans with 2.5GB data, everywhere nationwide (as seen on http://www.virginmobileusa.com/shop/cell-phones/iphone5c-white-phone/features/#plan )

 

The margins are lower, but I find it hard to believes that Sprint is actually loosing any money on either of these plans.

  • Like 1
Link to comment
Share on other sites

I guess I must be missing something about how awesome these new plans supposedly are (ignoring the discounts that expire in a year). When I saw "data share" and "Sprint" in the same headline, my reaction was one of horror, not happiness. I don't believe that most people want to have to share their data with others, they want their own allotment of data at a reasonable price that they're in control of. Nobody wants little Johnny sucking up all of the family's 10GB+ streaming porn to his phone late at night in bed, or constantly remind their siblings to keep their phone use in check so that everyone can get their "fair share" of the data.

No, $60 is not the lowest unlimited postpaid plan ever. While Framily is technically a group plan, an individual can get their own bill for their own usage, with an unlimited option that is as low as $45 before corporate discounts, and it's pretty easy to get to that price. These new Family Share Packs do not allow such bill or data usage splitting. In the Midwest, Sprint was recently selling individual unlimited plans for $50 (and 3GB for $40). I had really thought that we'd see those plans go nationwide after that trial period ended, so I am rather disappointed to see that they now plan to charge $15 more for the same thing (given that annual upgrades are no longer included).

It is good that the Framily plans have just been de-emphasized, rather than entirely eliminated, a fact many "reporters" who fail to do basic fact-checking missed. However, I think Sprint has way too many plans right now for new customers, and that that may lead to some confusion. They need their own version of T-Mobile's "Simple Choice" program. In fact, I think they can go even further than T-Mobile did. I present:

Sprint Straight-Up plans: unlimited talk & text, no contracts/subsidies, no overages, everyday low price w/ no gimmicky "Comcast-style" promotions that expire after a year.* Available for both existing and new customers.

$20- no mobile data (Wi-Fi only + an allowance for MMS); can be applied to any line, including smartphones
$30- 2GB high-speed (including tethering), then unlimited ~1Mb/s speeds
$40- 5GB high-speed (including tethering), then unlimited ~1Mb/s speeds
$50- Unlimited high-speed (including 5GB of tethering; additional tethering is $10/GB)

Annual upgrades + TEP (like Jump!) can be added to any line for $10/mo. Tablets can be added to the $30/$40 plans for free (since they're just drawing from the same data cap as the phone). Unlimited/$50 customers get 50% off any tablet plan added to their account (i.e. 6GB for $25).

And that's it. Trash everything else- Boost, VM, "Sprint Prepaid", Everything Data, My Way/All-in, Family Share Pack, Framily, yada yada. There's no need for a prepaid/postpaid distinction in the post-contract era, especially with such a stingy data roaming limit and extensive network sharing agreements with rural carriers. Allow each line to change their plan level up to twice a month, and allow any number of lines to be grouped together under a single account for convenient billing for families or shared households. Allow customers to pay a reasonable rate for additional roaming data after the cut-off if they wish.

No more corporate discounts, which of course are just subsidies effectively paid by those who can't get them. Everybody (apart from those grandfathered into older plans) pays the same rate for each line of service, with two exceptions:

    1.) To encourage the crowdsourcing of sales, offer a $5/mo discount for each customer who refers 5 or more people to Sprint, in effect for as long as at least 5 of those referrals remain with Sprint. Referees get a one-time $100 credit they can apply toward monthly service or a device purchase. Referees may join the same account as the referrer.

    2.) To better compete with the likes of T-Mobile's $30 100min/5GB plan and certain MVNOs, offer a $5/mo discount for those of us who barely talk on the phone. For example, a 100 minute/unlimited messaging/5GB data plan would run $35/mo. No per-minute overages- just remove the $5 discount for that month if people go over, since they'd be free to change their plan on their own anyway. Can be stacked with the referral discount.
    
To help keep unlimited data sustainable, those on the $50 Unlimited plan (and who haven't purchased additional tethering data) whose usage lands them in the top 5% of all customers would continue to be subject to more aggressive network management/throttling on congested sites so that "data hogs" don't disproportionally slow everybody else down. The current "top 5%" usage level that marks when additional network management kicks in would be clearly defined on Sprint's website and kept up-to-date there monthly or whenever necessary.

Affordability, transparency and simplicity, that is what will help draw people to Sprint, as far as pricing goes.
    
*It's enough of a PITA to have to call up Comcast's Retention Department every few months to "re-negotiate" my cable bill back down to a reasonable level. I don't want to have to start doing the same thing for my cell phone. :angry:

  • Like 6
Link to comment
Share on other sites

I guess I must be missing something about how awesome these new plans supposedly are (ignoring the discounts that expire in a year). When I saw "data share" and "Sprint" in the same headline, my reaction was one of horror, not happiness. I don't believe that most people want to have to share their data with others, they want their own allotment of data at a reasonable price that they're in control of. Nobody wants little Johnny sucking up all of the family's 10GB+ streaming porn to his phone late at night in bed, or constantly remind their siblings to keep their phone use in check so that everyone can get their "fair share" of the data.

 

No, $60 is not the lowest unlimited postpaid plan ever. While Framily is technically a group plan, an individual can get their own bill for their own usage, with an unlimited option that is as low as $45 before corporate discounts, and it's pretty easy to get to that price. These new Family Share Packs do not allow such bill or data usage splitting. In the Midwest, Sprint was recently selling individual unlimited plans for $50 (and 3GB for $40). I had really thought that we'd see those plans go nationwide after that trial period ended, so I am rather disappointed to see that they now plan to charge $15 more for the same thing (given that annual upgrades are no longer included).

 

It is good that the Framily plans have just been de-emphasized, rather than entirely eliminated, a fact many "reporters" who fail to do basic fact-checking missed. However, I think Sprint has way too many plans right now for new customers, and that that may lead to some confusion. They need their own version of T-Mobile's "Simple Choice" program. In fact, I think they can go even further than T-Mobile did. I present:

 

Sprint Straight-Up plans: unlimited talk & text, no contracts/subsidies, no overages, everyday low price w/ no gimmicky "Comcast-style" promotions that expire after a year.* Available for both existing and new customers.

 

$20- no mobile data (Wi-Fi only + an allowance for MMS); can be applied to any line, including smartphones

$30- 2GB high-speed (including tethering), then unlimited ~1Mb/s speeds

$40- 5GB high-speed (including tethering), then unlimited ~1Mb/s speeds

$50- Unlimited high-speed (including 5GB of tethering; additional tethering is $10/GB)

 

Annual upgrades + TEP (like Jump!) can be added to any line for $10/mo. Tablets can be added to the $30/$40 plans for free (since they're just drawing from the same data cap as the phone). Unlimited/$50 customers get 50% off any tablet plan added to their account (i.e. 6GB for $25).

 

And that's it. Trash everything else- Boost, VM, "Sprint Prepaid", Everything Data, My Way/All-in, Family Share Pack, Framily, yada yada. There's no need for a prepaid/postpaid distinction in the post-contract era, especially with such a stingy data roaming limit and extensive network sharing agreements with rural carriers. Allow each line to change their plan level up to twice a month, and allow any number of lines to be grouped together under a single account for convenient billing for families or shared households. Allow customers to pay a reasonable rate for additional roaming data after the cut-off if they wish.

 

No more corporate discounts, which of course are just subsidies effectively paid by those who can't get them. Everybody (apart from those grandfathered into older plans) pays the same rate for each line of service, with two exceptions:

    1.) To encourage the crowdsourcing of sales, offer a $5/mo discount for each customer who refers 5 or more people to Sprint, in effect for as long as at least 5 of those referrals remain with Sprint. Referees get a one-time $100 credit they can apply toward monthly service or a device purchase. Referees may join the same account as the referrer.

    2.) To better compete with the likes of T-Mobile's $30 100min/5GB plan and certain MVNOs, offer a $5/mo discount for those of us who barely talk on the phone. For example, a 100 minute/unlimited messaging/5GB data plan would run $35/mo. No per-minute overages- just remove the $5 discount for that month if people go over, since they'd be free to change their plan on their own anyway. Can be stacked with the referral discount.

    

To help keep Unlimited data sustainable, those on the $50 Unlimited plan (and who haven't purchased additional tethering data) whose usage lands them in the top 5% of all customers would continue to be subject to more aggressive network management/throttling on congested sites so that "data hogs" don't disproportionally slow everybody else down. The current "top 5%" usage level that marks when additional network management kicks in would be clearly defined on Sprint's website and kept up-to-date there monthly or whenever necessary.

 

Affordability, transparency and simplicity, that is what will help draw people to Sprint, as far as pricing goes.

    

*It's enough of a PITA to have to call up Comcast's Retention Department every few months to "re-negotiate" my cable bill back down to a reasonable level. I don't want to have to start doing the same thing for my cell phone. :angry:

 

 

I think some people forget that the average shopper is not in this forum -- the new plans are for the average shopper!  

 

The average shopper going from AT&T, to VZW in a mall shopping features and price - will walk into a Sprint store and can compare the three with ease.  And will see 20+GB cap vs 10GB for a starting price $60 less (based on four lines). 

 

The average shopper when shown a Framily linecard - I assume gets flustered and maybe even pissed off in that hmmm I want that $25 price not this $50 price - but I don't want tocall family or friends asking hey want to switch and save. NO they want to walk out of the store with service, which I assume is not Sprint.  

 

That all said - for folks who are here and know about Framily it is "easy" to get a great deal!  

 

but for those that just want a great deal with plans that make sense - the new plans achieve that goal I think.  

Link to comment
Share on other sites

Just confirmed in a chat that existing discounted lines are grandfathered in to the $15 access charge (as long as one line on the account qualifies)!  Thanks @utiz4321 for pushing this argument, I had this wrong

 

 

Wow, I have been keeping up with this thread but missed this, answered the exact question I had. I have 6 on a framily plan. This would save me about 25 a month and double my data (two lines pay for the 3GB)!

  • Like 1
Link to comment
Share on other sites

Sprint says that the Framily plan is not going away, yet playing around on their shopping site, I can't find any way to start a new one.  

Is it not going away in terms of existing ones can stay but no new ones, or is it possible for someone to start a new plan ? 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • large.unreadcontent.png.6ef00db54e758d06

  • gallery_1_23_9202.png

  • Posts

    • I've now seen how things work in Kobe, Hiroshima, and Osaka, as well as some areas south of Osaka (e.g. Wakayama, Kinokawa), and tried three more SIMs. The two physical SIMs (different branding for each) both use IIJ, which provides a Japanese IP address/routing on NTT, aleit LTE-only, so latency is ~45ms to Tokyo. The catch with NTT is that it uses two frequency bands (B42/3500 MHz LTE, n79/4900 MHz NR) that you're not going to get on an Android sold in the US, and I'm guessing that B42 would be helpful speed-wise on that network, as it doesn't have B41. I also found one place that doesn't have cell service: a vending machine in the back of the Osaka Castle tower. Or, rather, the B8/18/19 signal is weak enough there to be unusable. Going back to 5G for a moment, I saw a fair amount of Softbank n257 in Hiroshima, as well as in some train stations between Osaka and Kobe. 4x100 MHz bandwidth, anchored by B1/3/8, with speeds sometimes exceeding 400 Mbps on the US Mobile roaming eSIM. Not quite the speeds I've seen on mmW in the States, but I've probably been on mmW for more time over the past few days than I have in the US over the past year, so I'll take it. My fastest speed test was actually on SoftBank n77 though, with 100 MHz of that plus 10x10 B8 hitting ~700 Mbps down and ~80 Mbps up with ~100ms latency...on the roaming eSIM...on the 4th floor of the hotel near Shin-Kobe station. Guessing B8 was a DAS or small cell based on signal levels, and the n77 might have been (or was just a less-used sector of the site serving the train station). I'm now 99% sure that all three providers are running DSS on band 28, and I've seen 10x10 on similar frequencies from both NTT and SoftBank IIRC, on both LTE and 5G. I also picked up one more eSIM: my1010, which is different from 1010/csl used by US Mobile's eSIM unfortunately, as it's LTE-only. On the bright side, it's cheap (10GB/7 days is like $11, and 20GB for the same period would be around $15), and can use both KDDI and SoftBank LTE. It also egresses from Taiwan (Chunghwa Telecom), though latency isn't really any better than the Singapore based eSIMs. Tomorrow will include the most rural part of our journey, so we'll see how networks hold up there, and from tomorrow night on we'll be in Tokyo, so any further reports after that will be Tokyo-centric.
    • I think the push for them is adding US Mobile as a MVNO with a priority data plan.  Ultimately, making people more aware of priority would allow them (and other carriers) to differentiate themselves from MVNOs like Consumer Cellular that advertise the same coverage. n77 has dramatically reduced the need for priority service at Verizon where the mere functioning of your phone was in jeopardy a couple of years ago if you had a low priority plan like Red Pocket. Only have heard of problems with T-Mobile in parts of Los Angeles. AT&T fell in between. All had issues at large concerts and festivals, or sporting events if your carrier has no on-site rights. Edit: Dishes native 5g network has different issues: not enough sites, limited bandwidth. Higher priority would help a few. Truth is they can push phones to AT&T or T-Mobile.
    • Tracfone AT&T sims went from QCI 8 to 9 as well a couple years ago. I'm pretty neutral towards AT&T's turbo feature here, the only bad taste left was for those who had unadvertised QCI 7 a couple months ago moved down to 8. In my eyes it would have been a lot better for AT&T to include turbo in those Premium/Elite plans for free to keep them at QCI 7, while also introducing this turbo add on option for any other plans or devices. As it stands now only a handful of plans can add it, and only if you're using a device on a random list of devices AT&T considers to be 5G smartphones.
    • My Red Pocket AT&T GSMA account was dropped to QCI 9 about a year ago.  Most recently 8 for the last few years prior.  Voice remains at 5.
  • Recently Browsing

    • No registered users viewing this page.
×
×
  • Create New...