LG G3

[rocketr]

So I'm wondering if anyone else is getting this issue... I've checked with three different users in SE Michigan and all are getting the issue. The thing is the issue is only occuring on LG G3 phones. Other phones are fine.

 

Around the time of this past weekend something was done to the Sprint network... Anyone that has an LG G3 running ZV4/ZV6/or ZV8 firmware is unable to connect to the LTE network in a huge area... I'd say 40 square miles. Once we get outside this blackout zone (as I'll call it) and then do a hard radio reset in Signal Check Pro the LTE service comes back. I can be right next to a tower with the issue do a hard reset and I'll see the phone get LTE (Band 25) for a time... The LTE won't pass any data then it goes to 3G. These are band 41 enabled towers.

 

I've tried calling Sprint advanced tech support and they were no help. I'm not sure what I can do... I don't want to switch carriers but I'm running out of options since Sprint engineering will not look at the issue.

[ovation1]

So I'm wondering if anyone else is getting this issue... I've checked with three different users in SE Michigan and all are getting the issue. The thing is the issue is only occuring on LG G3 phones. Other phones are fine.

 

Around the time of this past weekend something was done to the Sprint network... Anyone that has an LG G3 running ZV4/ZV6/or ZV8 firmware is unable to connect to the LTE network in a huge area... I'd say 40 square miles. Once we get outside this blackout zone (as I'll call it) and then do a hard radio reset in Signal Check Pro the LTE service comes back. I can be right next to a tower with the issue do a hard reset and I'll see the phone get LTE (Band 25) for a time... The LTE won't pass any data then it goes to 3G. These are band 41 enabled towers.

 

I've tried calling Sprint advanced tech support and they were no help. I'm not sure what I can do... I don't want to switch carriers but I'm running out of options since Sprint engineering will not look at the issue.

I have the LG G3 with ZV8 there is one tower in Columbia,MO that I'm having trouble connecting to b25 or b26, rarely does my phone connect to b26 on this tower.

If I toggle airplane mode sometimes it will connect to b25 for a minute but then it drops down to 3g, when SCP shows neighbor cells that it could connect to but doesn't.

My tab 4 has no trouble connecting to the site or handing off to another site.

[Rickie546]

I have the LG G3 with ZV8 there is one tower in Columbia,MO that I'm having trouble connecting to b25 or b26, rarely does my phone connect to b26 on this tower.

If I toggle airplane mode sometimes it will connect to b25 for a minute but then it drops down to 3g, when SCP shows neighbor cells that it could connect to but doesn't.

My tab 4 has no trouble connecting to the site or handing off to another site.

Which General area of this tower

 

Sent from my LG-LS980 using Tapatalk

[SeanK_]

Source is out for ZVA!

[ovation1]

Which General area of this tower

 

Sent from my LG-LS980 using Tapatalk

I can be on 63 North or South and either direction on Paris road from the tower, b25 worked fine until b26 was live on the tower.

[floorguy]

I have not seen that issue...

 

i can tell though, when they go through and modify things though, because the phone will sometimes stick in 3g, until i reset

[Dkoellerwx]

So I'm wondering if anyone else is getting this issue... I've checked with three different users in SE Michigan and all are getting the issue. The thing is the issue is only occuring on LG G3 phones. Other phones are fine.

 

Around the time of this past weekend something was done to the Sprint network... Anyone that has an LG G3 running ZV4/ZV6/or ZV8 firmware is unable to connect to the LTE network in a huge area... I'd say 40 square miles. Once we get outside this blackout zone (as I'll call it) and then do a hard radio reset in Signal Check Pro the LTE service comes back. I can be right next to a tower with the issue do a hard reset and I'll see the phone get LTE (Band 25) for a time... The LTE won't pass any data then it goes to 3G. These are band 41 enabled towers.

 

I've tried calling Sprint advanced tech support and they were no help. I'm not sure what I can do... I don't want to switch carriers but I'm running out of options since Sprint engineering will not look at the issue.

 

I have zero issues connecting to any band, or handing off between sites/bands. I regularly see my G3 jump from B41 on one site, to B26 on another, to B25 and back to B41 as I make my drive to work.

 

 

I have the LG G3 with ZV8 there is one tower in Columbia,MO that I'm having trouble connecting to b25 or b26, rarely does my phone connect to b26 on this tower.

If I toggle airplane mode sometimes it will connect to b25 for a minute but then it drops down to 3g, when SCP shows neighbor cells that it could connect to but doesn't.

My tab 4 has no trouble connecting to the site or handing off to another site.

 

This sounds like an eCSFB problem. For whatever reason, that particular site does not have eCSFB functioning properly. Without it, tri-band devices cannot detect calls or texts, and will immediately drop the signal once they figure out eCSFB is missing. Your Tab 4 doesn't need CDMA services, so it is not affected by the eCSFB gap.

[rocketr]

Its not just the G3... We have massive LTE outages in Michigan. It looks like a eCSFB issue where the phone won't even register to the tower. Once it goes to 3G and I get to another radio I need to reset the rdio to get it to go to LTE (if I go to a fixed area)

[boiker]

I just had an update pushed to my LG G3, installing it now.

 

Still version 5.0.1

 

Software: LS990SVA

 

Appears to be only security/stability/bug fixes but I can't find any online details regarding it.

 

Edit: Looks like McAfee Security is now preloaded, uninstallable bloatware.

[gr8nuguy]

I just had an update pushed to my LG G3, installing it now.

 

Still version 5.0.1

 

Software: LS990SVA

 

Appears to be only security/stability/bug fixes but I can't find any online details regarding it.

 

Edit: Looks like McAfee Security is now preloaded, uninstallable bloatware.

LS990ZVA 06/22/2015

• Factory Reset Protection

 

wonder if this will kill our root and bump'd recovery and prevent us from using a tot to restore

[scottm48]

Anyone figure out how to turn on CA on the G3?

[Dkoellerwx]

Anyone figure out how to turn on CA on the G3?

 

There is no CA on the G3. Only available on the G4.

[rocketr]

Hi all, I have a reception problem that I hope someone can help with. I looked and haven't seen my issue reported anywhere else. Last Friday my G3 automatically received an update of some type (I think it was the profile). Ever since then I have zero LTE reception. I'll toggle airplane mode and it'll stay LTE for about 30 seconds then flip to 3G. This is happening everywhere, including at home where I have reliable LTE reception previously and also 1/4 mile from a known Sprint NV tower. I've restarted my phone numerous times and tried manually updating PRL and profile and still no improvement. Anyone else experiencing this?

 

I have this same issue and all G3's in Michigan are having the issue except for Metro Detroit proper. I've not had LTE for almost 2 weeks now. I've had tickets open and no one has fixed the issue

[rspetti]

I have this same issue and all G3's in Michigan are having the issue except for Metro Detroit proper. I've not had LTE for almost 2 weeks now. I've had tickets open and no one has fixed the issue

I took the advice of a previous poster and went into a corporate Sprint store. He tried all kinds of things to fix my lack of LTE issue, to no avail. Then he put something into the computer on my account, except I forget what exact terminology he used. Something similar to a line test you'd have on a landline. The next day, my LTE was restored! So you might want to do into a store, if you haven't already.

[rocketr]

Sprint has admitted the G3 software issue that stops it from connecting to LTE on certain towers. Maybe when a tower is prepped for CA? Anyways Sprint is currently working with LG on a software update to fix the problem. If you want constent LTE I suggest a different phone until the software is fixed. Sprint upgraded me to a Galaxy S6.

[maxsilver]

So I'm wondering if anyone else is getting this issue... I've checked with three different users in SE Michigan and all are getting the issue. The thing is the issue is only occuring on LG G3 phones. Other phones are fine.

 

Around the time of this past weekend something was done to the Sprint network... Anyone that has an LG G3 running ZV4/ZV6/or ZV8 firmware is unable to connect to the LTE network in a huge area... The LTE won't pass any data then it goes to 3G. These are band 41 enabled towers.

 

I've tried calling Sprint advanced tech support and they were no help. I'm not sure what I can do... I don't want to switch carriers but I'm running out of options since Sprint engineering will not look at the issue.

Sprint has admitted the G3 software issue that stops it from connecting to LTE on certain towers. Maybe when a tower is prepped for CA? Anyways Sprint is currently working with LG on a software update to fix the problem. If you want constent LTE I suggest a different phone until the software is fixed. Sprint upgraded me to a Galaxy S6.

 

YES!

 

I'm on the other side of the state, but I've had this same issue on my G3. Phone will see LTE, connect to it for 10-30 seconds with no data transferring, then get pushed back down to EVDO/1X. It will stay there, forever. Does this same thing on literally every single tower in every single town for at least 30+ miles.

 

I thought for the longest time it was some account/provisioning issue. I had them destroy and re-make my line's account twice, reran hands-free activation at least two dozen times, factory reset my phone three times, etc. No luck.

 

I've been back and forth with Sprint for weeks on this. They've been swearing up and down that my device was defective.

 

I'm glad to hear I'm not the only person dealing with this right now, and that Sprint might try to fix this.

[rocketr]

I'd call 877-882-7401 and open a ticket with them on this. They should know about the software issue and if you keep complaining get you a new phone.

[maxsilver]

I'd call 877-882-7401 and open a ticket with them on this. They should know about the software issue and if you keep complaining get you a new phone.

 

Thanks, but I'm probably too late for that. After 10 days of constant back and forth with Sprint no resolution / no working data, I just ported out temporarily so I could get working data again.

 

I'll call them though, and see what they say.

[scottm48]

YES!

 

I'm on the other side of the state, but I've had this same issue on my G3. Phone will see LTE, connect to it for 10-30 seconds with no data transferring, then get pushed back down to EVDO/1X. It will stay there, forever. Does this same thing on literally every single tower in every single town for at least 30+ miles.

 

I thought for the longest time it was some account/provisioning issue. I had them destroy and re-make my line's account twice, reran hands-free activation at least two dozen times, factory reset my phone three times, etc. No luck.

 

I've been back and forth with Sprint for weeks on this. They've been swearing up and down that my device was defective.

 

I'm glad to hear I'm not the only person dealing with this right now, and that Sprint might try to fix this.

Is it the issue where you have to toggle airplane mode to get lte back? I've ran into that or even having to reboot my phone occasionally.

[skid71]

Is this an issue confined to a certain area in Michigan? I certainly hope you guys are able to get a resolution. It would be maddening.

[Dkoellerwx]

Is this an issue confined to a certain area in Michigan? I certainly hope you guys are able to get a resolution. It would be maddening.

 

It seems so. I never had any LTE issues with my G3. It was always quick to grab LTE back too, when I would run out of LTE coverage.

[skid71]

It seems so. I never had any LTE issues with my G3. It was always quick to grab LTE back too, when I would run out of LTE coverage.

No doubt David. Same thing here. It's been pure pleasure living in the KC market.

[floorguy]

LS990ZVA 06/22/2015

• Factory Reset Protection

 

wonder if this will kill our root and bump'd recovery and prevent us from using a tot to restore

So i just got mine to....did you do yours??  and did it kill it??

 

Last time i took a OTA i lost root (stupid i know)   so i aint doing it again.....thought i froze the OTA things

[gr8nuguy]

So i just got mine to....did you do yours??  and did it kill it??

 

Last time i took a OTA i lost root (stupid i know)   so i aint doing it again.....thought i froze the OTA things

 you can still tot back and root is available for zva on xda 

[floorguy]

 you can still tot back and root is available for zva on xda 

i know, its just a huge mess and time consumer to do....

 

and if this OTA blocks it from downgrading.....