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nexgencpu

Google Nexus 5 by LG Users Thread!

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I'd like to hear how a successful activation on Sprint goes.

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I get the whole waiting til launch, being patient thing, but it's so mind bogglingly frustrating to have to do that.  There's literally no reason this training and information shouldn't be out there 4 days before official Sprint launch even.

 

A company, such as Google or Sprint, does not give want to divulge info to frontline employees prior to an important release.  Otherwise, those bottom of the barrel workers will spill the beans, especially in this age of social networking.

 

AJ

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I'd like to hear how a successful activation on Sprint goes.

 

Same.  It seems like there's going to be trouble with the 32GB, but the 16s seem to be far better off.  Going to be watching this thread with great interest just to see how people's experience with the phone (and the activation and things) is.

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I am not 100% sure what signal check is picking up but its under "LTE", might need to try to get into an engineering screen to get more details on ACTUAL signal strength, but so far its showing some pretty incredible numbers.

Maybe since your signal improved from -100dbm to -78 you are connected to B41? Or maybe LTE 800? That's a huge jump.

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A company, such as Google or Sprint, does not give want to divulge info to frontline employees prior to an important release.  Otherwise, those bottom of the barrel workers will spill the beans, especially in this age of social networking.

 

AJ

 

That makes sense, and I don't even have a problem with that, but I guess I'm just having a disconnect between that Sprint agreed to allow unlocked Nexus 5s on the network, which have been released, but they haven't given the information to people about them.  I see the Play Store and Sprint releases as entirely different things.  I guess I just have a different way I'm looking at it.

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WARNING!!!!  After 20 minutes of usage of just a Sprint SIM, I get a warning that my Sprint SIM card is now locked and unusable.  Make sure you activate via MEID!

 

Robert

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A company, such as Google or Sprint, does not give want to divulge info to frontline employees prior to an important release.  Otherwise, those bottom of the barrel workers will spill the beans, especially in this age of social networking.

 

AJ

 

The nexus 5 wasnt exactly a closely guarded secret.

 

At worst, the memos and training should have gone out the second Google started their conference, not the next week. There are still reps insisting you cant use the phone on Sprint, there are no sim cards, etc etc.

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A company, such as Google or Sprint, does not give want to divulge info to frontline employees prior to an important release.  Otherwise, those bottom of the barrel workers will spill the beans, especially in this age of social networking.

 

AJ

 

The number of Nexus 5 leaks was already unbearable.

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Multiple individuals have already tried active Verizon lte Sims on Nexus 5s to no avail. The VZ network will not authenticate and give access.

 

Sent from my SPH-D710

 

I bet VZW is specifically blocking them.

 

Robert

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WARNING!!!!  After 20 minutes of usage of just a Sprint SIM, I get a warning that my Sprint SIM card is now locked and unusable.  Make sure you activate via MEID!

 

In other words, it should carry a warning label, much like Hot Pockets.

 

 

AJ

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WARNING!!!!  After 20 minutes of usage of just a Sprint SIM, I get a warning that my Sprint SIM card is now locked and unusable.  Make sure you activate via MEID!

 

Robert

 

I reinstalled my Sprint SIM back into my Zing Hotspot and it is working like normal.  However, I have no Sprint LTE in my area to check it out and see if it still works on that.

Robert

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There are still reps insisting you cant use the phone on Sprint, there are no sim cards, etc etc.

 

This is probably my biggest problem.  I wasn't overbearing, I didn't yell and scream, I simply stopped by a store and asked for a SIM, and was met with hostility, and a very dismissive "You're talking about a GSM phone, we don't use SIMs", like I was an absolute idiot.  When I finally spoke to a tech, he immediately told me he never hands anything over the counter without a $50 fee, as it's "his stock."

 

As frustrating as it is to try to get things up and running, it's worse when you add in insult to something that the person I was speaking to is clearly wrong about.

 

For the most part, Sprint service is up and down, but I've had very little problem with speaking to people over the phone with Sprint, but have had a very difficult and downright awful time almost every time I've had to visit a Sprint store in my 12 years with them.

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It hasn't been stated anywhere, but I wonder if USCC, C-Spire, & nTelos might jump onboard with the Nexus 5? They could potentially poach some Verizon customers if they did....

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I reinstalled my Sprint SIM back into my Zing Hotspot and it is working like normal.  However, I have no Sprint LTE in my area to check it out and see if it still works on that.

Robert

 

 

it should.  i remember seeing something like that when i was swapping sims between two active accounts on a GS4 and HTC One.

 

Uhoh, oh whew.

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Well... there's also the point about the 32gb version isn't in the Sprint database, so activation isn't possible for these even with a correct SIM...

Can you activate the phone without a SIM? So it can make phone calls and use 3G only before I get a SIM later?

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nexgencpu posted the Signal Check screenshot in the prior Nexus 5 thread.  It displays LTE but not CDMA1X signal metrics.  However, I am curious if the handset was actually CDMA2000 active at the time.

 

AJ

Yes it was activated! one thing to note, I was able to pop in a T mobile sim, and the phone switched right to GSM without issues and Signal check displayed the usual stats!

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The nexus 5 wasnt exactly a closely guarded secret.

 

At worst, the memos and training should have gone out the second Google started their conference, not the next week. There are still reps insisting you cant use the phone on Sprint, there are no sim cards, etc etc.

 

A partner company cannot have frontline employees officially commenting on an upcoming release that greatly affects both it and the partner.  Therefore, the training memos could not have gone out until Thursday or even Friday last week.  And not every frontline employee worked late last week.

 

Moreover, I wonder how much these Google Play sales really mean to Sprint.  How many Nexus 5s will be sold through Google Play these first few weeks?  And what percentage of those will be headed to Sprint?  My guess is possibly 300,000, and of those sales, only a minority make their way to Sprint.  Likely, most will end up on T-Mobile, followed by AT&T, then Sprint a distant third.

 

That said, what we have seen, anecdotally, is better preparedness from Sprint as the days have gone by.  So, do not overlook that.  But anything prior to the Spark launch this Friday could be construed as premature ejaculation -- or should I call it just icing on the cake.

 

;)

 

AJ

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Can you activate the phone without a SIM? So it can make phone calls and use 3G only before I get a SIM later?

 

Maybe if you call.  But if you try to do it online it asks for the device MEID and the ICCID from the SIM card.  It would not accept my ICCID from my Zing Hotspot, because it said it was activated on another Sprint device.  No duh.  That's the beauty of a SIM!  It's not supposed to be tied to a device.  You buy another one and just pop it in.  Not a big deal, though.

 

Robert

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This is probably my biggest problem.  I wasn't overbearing, I didn't yell and scream, I simply stopped by a store and asked for a SIM, and was met with hostility, and a very dismissive "You're talking about a GSM phone, we don't use SIMs", like I was an absolute idiot.  When I finally spoke to a tech, he immediately told me he never hands anything over the counter without a $50 fee, as it's "his stock."

 

As frustrating as it is to try to get things up and running, it's worse when you add in insult to something that the person I was speaking to is clearly wrong about.

 

For the most part, Sprint service is up and down, but I've had very little problem with speaking to people over the phone with Sprint, but have had a very difficult and downright awful time almost every time I've had to visit a Sprint store in my 12 years with them.

 

Yes I agree, rather than saying "hm, let me check that for you" they treat you like an idiot that has to be scolded for thinking these silly things.

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Yes it was activated! one thing to note, I was able to pop in a T mobile sim, and the phone switched right to GSM without issues and Signal check displayed the usual stats!

If you pop in your sprint sim does it switch right back no fuss?

 

Sent from my Galaxy Nexus using Tapatalk

 

 

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Yes I agree, rather than saying "hm, let me check that for you" they treat you like an idiot that has to be scolded for thinking these silly things.

 

Sadly, I was faced with the same extremely dismissive attitude.

 

It's frustrating to say the least.

 

As a Sprint site, we are rather tolerant to being treated poorly - on some levels, I get it... 99% of people out there are clueless.  Still doesn't make it any less frustrating.

 

What's more surprising is how pleasent google play support has been.  I called them to let them know about the issue, he escalated to a specialist, and emailed me later to update me on the case.  While I have no idea what google or the specialist is doing, I just appreciate not being met with hostility because I am having an abnormal problem.

 

 

Hello,
 
Thank you for contacting Google!

Thank you for contacting Google. It was a pleasure getting to speak with you today. As promised, I've forwarded your case to a specialist to begin working to resolve your issue as soon as possible.

 

In the meantime, if you come across any other information that you'd like to pass along, please feel free to reply to this email. Your responses will automatically go to the specialist working on your case.

 

Thanks again for your patience and understanding.

If you have any further questions please reply to this e-mail or give us a call back at 1-855-83-NEXUS(63987).
 
Regards,
 
Jimmy
Google

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If you pop in your sprint sim does it switch right back no fuss?

 

Sent from my Galaxy Nexus using Tapatalk

For the most part, all I did was go to networks under settings, and switched it back to sprint. Also, noticed a verizon option under the network list. Which is interesting (might be due to sprint roaming is my assumption)

Edited by nexgencpu

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For the most part, all I did was go to networks under settings, and switched it back to sprint. Also, noticed a verizon option under the network list. Which is interesting (might be due to sprint roaming is my assumption)

But you didn't have to call to reactivate or anything correct?

 

Sent from my Galaxy Nexus using Tapatalk

 

 

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Was curious how they were going to make the devices universal with different apns, prl needs, etc. All driven by the type of SIM card.

 

Sounds like a winner of a device so far. One last little thing to sway me to go to a smaller device. I want to see it put up against the S3 or Note2 for B25 LTE usage.

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