blakebaa Posted January 14, 2014 Share Posted January 14, 2014 Can you tell me if my replacement phone would be brand new? In the tech support Corp store, they had one shipped and it's gonna be here tomorrow, but the only details I have are this: Model Name: CPO LG LS980 LTE WH XCVER SNGL WITH SIM And a serial number, plus SIM serial I think. Can't tell if that's new in box or if they even have refurb unless it's insurance related...I'm anxious over getting it. Sent from my LG-LS980 (G2) using Tapatalk With the device being so new, and not very popular among the average consumer, I would assume they would send out a new one. But, once again, just an assumption. I guess we will just have to wait and see. Quote Link to comment Share on other sites More sharing options...
halcyoncmdr Posted January 14, 2014 Share Posted January 14, 2014 Can you tell me if my replacement phone would be brand new? In the tech support Corp store, they had one shipped and it's gonna be here tomorrow, but the only details I have are this: Model Name: CPO LG LS980 LTE WH XCVER SNGL WITH SIM And a serial number, plus SIM serial I think. Can't tell if that's new in box or if they even have refurb unless it's insurance related...I'm anxious over getting it. Sent from my LG-LS980 (G2) using Tapatalk CPO - Certified Pre-Owned... It's refurbished. That being said, because of how new the model is, the phone was likely a 14-day return from someone who didn't like the phone or service. Most of these aren't phones that had issues, but they can't be sold as new anymore, so they are send out as refurbished after being put into a new casing. Quote Link to comment Share on other sites More sharing options...
smalltimehack Posted January 14, 2014 Share Posted January 14, 2014 It might say cpo but you can check in the ##786# menu and it will tell you if it's reconditioned or not. Quote Link to comment Share on other sites More sharing options...
mjnoles1 Posted January 14, 2014 Share Posted January 14, 2014 I know this will not make you feel better as I know it would not make me feel better either. But, when I first bought my original Samsung Epic 4G. I literally went through 5 Epic 4Gs with the same buzzing earpiece issue. The first 4, I demanded a new one each time. The fifth one, I was tired of the fighting and they sent me a refurbished one and the refurbished one was finally the one I kept for 3+ years as it was perfect. Quote Link to comment Share on other sites More sharing options...
Terrell352 Posted January 14, 2014 Share Posted January 14, 2014 Could be a from but it does look legit. I find it odd that it doesnt look more like the g flex icons though since its newer Not sure how credible this is, but interesting nonetheless. http://m.gadgets.ndtv.com/mobiles/news/lg-g2-spotted-running-android-44-kitkat-in-purported-video-gold-variant-tipped-471090 Quote Link to comment Share on other sites More sharing options...
Redx Posted January 15, 2014 Share Posted January 15, 2014 Not sure how credible but this is the closest to release date info for Spark Update... http://forum.xda-developers.com/showthread.php?p=49444241 Credit to stickshift88 on Xda 2 Quote Link to comment Share on other sites More sharing options...
blakebaa Posted January 15, 2014 Share Posted January 15, 2014 I see some of the comments saying the G2 will never receive the KitKat update. What do you guys think? Quote Link to comment Share on other sites More sharing options...
Terrell352 Posted January 15, 2014 Share Posted January 15, 2014 Did you see this. I see some of the comments saying the G2 will never receive the KitKat update. What do you guys think? http://m.gadgets.ndtv.com/mobiles/news/lg-g2-spotted-running-android-44-kitkat-in-purported-video-gold-variant-tipped-471090 Quote Link to comment Share on other sites More sharing options...
Terrell352 Posted January 15, 2014 Share Posted January 15, 2014 This too. It's legit. Now just hope it won't be long before it comes to the America's. http://m.gadgets.ndtv.com/mobiles/news/lg-g2-spotted-running-android-44-kitkat-in-purported-video-gold-variant-tipped-471090 Quote Link to comment Share on other sites More sharing options...
WiWavelength Posted January 15, 2014 Share Posted January 15, 2014 This too. It's legit. Too legit to quit? AJ 2 Quote Link to comment Share on other sites More sharing options...
ghostkilla1388 Posted January 15, 2014 Share Posted January 15, 2014 Aj ^^^ i may be young but i remember watching that when i was little. Any way, that kit kat video was neat. I kinda like the grayed out notification bar, but either way id like the spark update even though im not anywhere near a spark area maybe ill have better signal in general. Quote Link to comment Share on other sites More sharing options...
duddys31 Posted January 15, 2014 Share Posted January 15, 2014 So is this a credible post im guessing for the spark update i hope it helps are reception issue too. Quote Link to comment Share on other sites More sharing options...
Terrell352 Posted January 15, 2014 Share Posted January 15, 2014 Too legit to quit? AJ Big ups for this one man! :wiggle: Quote Link to comment Share on other sites More sharing options...
squigey Posted January 15, 2014 Share Posted January 15, 2014 Per a Sprint employee(supposedly) on XDA, update for Spark scheduled for next 1/24. http://forum.xda-developers.com/showthread.php?t=2611075 Maybe an employee here can confirm. 1 Quote Link to comment Share on other sites More sharing options...
mikejeep Posted January 15, 2014 Share Posted January 15, 2014 Per a Sprint employee(supposedly) on XDA, update for Spark scheduled for next 1/24. http://forum.xda-developers.com/showthread.php?t=2611075 Maybe an employee here can confirm. Is there an echo in here? That was mentioned last night, a few posts before yours.. but it is big news if someone can corroborate it. -Mike Quote Link to comment Share on other sites More sharing options...
squigey Posted January 15, 2014 Share Posted January 15, 2014 Is there an echo in here? That was mentioned last night, a few posts before yours.. but it is big news if someone can corroborate it. -Mike Oops, totally missed that one. Sorry about that! Quote Link to comment Share on other sites More sharing options...
jonathanm1978 Posted January 15, 2014 Share Posted January 15, 2014 Got my G2 in today, and on the rtn menu it does show it's refurb. Also got an email with my msl included when I used Sprint.com to activate..don't even have to call and ask for msl now. And speaker problem is gone, although the timing is bad ...now that I can use my phone, I can't talk on it because I had ten extractions Monday and my mouth is...beyond sore!! Sent from my LG-LS980 using Tapatalk Quote Link to comment Share on other sites More sharing options...
ghostkilla1388 Posted January 15, 2014 Share Posted January 15, 2014 Well i enabled the other two bands of lte today, thanks to xda (dont remember the guys name) for the dialer code to get my msl and bam no lte haha. One question, having manualy enabled the other two bands will it mess something up once the spark update cones out? Thanks, also ill report if i see any lte other than 1900mhz. Who knows haha Quote Link to comment Share on other sites More sharing options...
ericdabbs Posted January 15, 2014 Share Posted January 15, 2014 Got my G2 in today, and on the rtn menu it does show it's refurb. Also got an email with my msl included when I used Sprint.com to activate..don't even have to call and ask for msl now. And speaker problem is gone, although the timing is bad ...now that I can use my phone, I can't talk on it because I had ten extractions Monday and my mouth is...beyond sore!! Sent from my LG-LS980 using Tapatalk So you bought a new LG G2 on contract and you got a refurb version in the mail? Wow that sucks. I would exchange and complain to them that it is a refurb. Quote Link to comment Share on other sites More sharing options...
mikejeep Posted January 15, 2014 Share Posted January 15, 2014 According to a Sprint employee, the G2 Spark update should begin being pushed out on Fri, 1/24. Hopefully this holds true and the Spark firmware update is the ZVA firmware version. http://forum.xda-developers.com/showthread.php?t=2611075 Is nobody looking before posting today?! Pet peeve.. -Mike Quote Link to comment Share on other sites More sharing options...
ericdabbs Posted January 15, 2014 Share Posted January 15, 2014 Is nobody looking before posting today?! Pet peeve.. -Mike *Runs away in shame* 3 Quote Link to comment Share on other sites More sharing options...
mikejeep Posted January 15, 2014 Share Posted January 15, 2014 So you bought a new LG G2 on contract and you got a refurb version in the mail? Wow that sucks. I would exchange and complain to them that it is a refurb. No, he said he sent his back for the earpiece problem.. refurb was shipped as replacement. Who knows, as someone else mentioned earlier, perhaps you are better off with a refurbished device. It might have gotten the extra attention needed to ensure there were no issues--like the earpiece problem. -Mike Quote Link to comment Share on other sites More sharing options...
ericdabbs Posted January 15, 2014 Share Posted January 15, 2014 No, he said he sent his back for the earpiece problem.. refurb was shipped as replacement. Who knows, as someone else mentioned earlier, perhaps you are better off with a refurbished device. It might have gotten the extra attention needed to ensure there were no issues--like the earpiece problem. -Mike Is it only if you claim insurance that they send you a refurb phone? So I guess if you are just exchanging it within your first 14 days then they are suppose to give you a new one. Quote Link to comment Share on other sites More sharing options...
The Dave Posted January 16, 2014 Share Posted January 16, 2014 Y'all have more serious issues to deal with now... Apparently the G2 now suffers from post echoing. I seriously hope that LG addresses it on 1/24 with the Spark update. I just read about it on XDA. Any Sprint employee care to confirm? 2 Quote Link to comment Share on other sites More sharing options...
mikejeep Posted January 16, 2014 Share Posted January 16, 2014 Is it only if you claim insurance that they send you a refurb phone? So I guess if you are just exchanging it within your first 14 days then they are suppose to give you a new one. I believe that someone had previously explained elsewhere that once you were outside the initial 14-day return period, you are not guaranteed to receive a brand new device no matter what avenue you are exchanging it through. -Mike Quote Link to comment Share on other sites More sharing options...
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