Jump to content

Marcelo Claure, Town Hall Meetings, New Family Share Pack Plan, Unlimited Individual Plan, Discussion Thread


joshuam

Recommended Posts

That I'm not sure. I don't recall seeing that. I don't want to click on add to cart and my current plan goes away. If they are charging a fee to switch that's dumb as hell.

 

 

Sent from my iPhone using Tapatalk

They wont charge you. Thats mentionned to cover their ass for the upgrade fee if you upgrade when you change.

 

Sent from my SM-G930P using Tapatalk

Link to comment
Share on other sites

Correct me if I'm wrong. But is there a $30 fee to switch to this plan?

 

Sent from my SM-N920P using Tapatalk

 

There was no switching fee that showed up in my cart when I was going through the process of switching. I don't think I've ever encountered a switching fee when switching plans through Sprint.

  • Like 1
Link to comment
Share on other sites

Hrm, questions on this new 60 + 40 2nd + 30 each additional line plan compared to someone currently still on a full Framily for Rocket or any other Sprint employees we have here:

 

(1.) Are the 'unlimited' charges built into the new plan charges already, or is there any separate fee per line for that still?  I don't see anything in the fine print to indicate the latter but just making sure.

 

(2.)  The fine print mentions $30/line activation fee - surely that wouldn't apply if you're already an existing customer that changed plans?

 

(3.) "Discounted phones are subject to additional $25/line charge?" - guessing that just means 2-year subsidy scenarios, but just looking for confirmation of that.

 

(4.)  How are employer discounts applied now if 'unlimited' isn't a separate charge?  Are we back to a percentage of the total line cost then, meaning for a 4-line scenario of $160, 20% off would actually bring you down to $128? 

 

(5.) Saw the mention of autopay discount - if you do this (I currently do), what is the discount, a flat dollar amount?  (Disregard, see followup post below)

 

(6.)  The fine print on this new plan showing on my account mentions 'up to $2.50 Admin' charge per month, and for some reason my current Framily billing has a $9.95/month Admin charge - is the 2.50 max an actual change I'd see if I switched going forward, or is there something I'm missing with the current $9.95 charge on the Framily plan such that it would stay and the $2.50 would be in addition to what I currently carry?

 

Just trying to figure out hard numbers - thanks in advance to anyone that can shed any light on the above.

  • Like 1
Link to comment
Share on other sites

Disregard question #5 above, I see now that Autopay is what gets you to the 60 vs 65 on line one.   The version of this I initially saw is what you see if you go right to Shop - Plan - Unlimited plans when logged into your account instead of the screenshot from actually going into the Change Plan process itself which details the $5/line discount for autopay - I missed that originally.

Link to comment
Share on other sites

Hrm, questions on this new 60 + 40 2nd + 30 each additional line plan compared to someone currently still on a full Framily for Rocket or any other Sprint employees we have here:

 

(1.) Are the 'unlimited' charges built into the new plan charges already, or is there any separate fee per line for that still? I don't see anything in the fine print to indicate the latter but just making sure.

 

 

(2.) The fine print mentions $30/line activation fee - surely that wouldn't apply if you're already an existing customer that changed plans?

 

(3.) "Discounted phones are subject to additional $25/line charge?" - guessing that just means 2-year subsidy scenarios, but just looking for confirmation of that.

 

(4.) How are employer discounts applied now if 'unlimited' isn't a separate charge? Are we back to a percentage of the total line cost then, meaning for a 4-line scenario of $160, 20% off would actually bring you down to $128?

 

(5.) Saw the mention of autopay discount - if you do this (I currently do), what is the discount, a flat dollar amount? (Disregard, see followup post below)

 

(6.) The fine print on this new plan showing on my account mentions 'up to $2.50 Admin' charge per month, and for some reason my current Framily billing has a $9.95/month Admin charge - is the 2.50 max an actual change I'd see if I switched going forward, or is there something I'm missing with the current $9.95 charge on the Framily plan such that it would stay and the $2.50 would be in addition to what I currently carry?

 

Just trying to figure out hard numbers - thanks in advance to anyone that can shed any light on the above.

1. There are no extra charges, on the bill it will show line 1 $65/60/55 line 2 $45/40/35 line 3-10 $35/30/25

 

Base/autopay/autopay + employer discount.

 

2 . activation/upgrade fee is only if you buy a new phone

 

3. Yes if you are on a 2 year you will pay that $25 penalty. It would be better for you to upgrade even if its just to a tribute hd which is $120/ $5 a month and switch backn to your own phone rather than pay that fee.

 

4. Employer discounts are a flat $5 off each line. Look at #2

 

5. Answered

 

6. Its up to $2.50 per line. Do you have like 4 lines? Pretty sure up to $2.t0 admin charge per a line is currently what any sprint customer pays on any plan.

 

 

Hope that helps some

 

Sent from my SM-G930P using Tapatalk

  • Like 5
Link to comment
Share on other sites

4. Employer discounts are a flat $5 off each line. Look at #2

 

 

6. Its up to $2.50 per line. Do you have like 4 lines? Pretty sure up to $2.t0 admin charge per a line is currently what any sprint customer pays on any plan.

 

Hope that helps some

 

It does, thanks - so basically $10/line total discount with both employer discount qualification and autopay in use.   Admin fee makes sense now, I wasn't thinking per line on the existing charge.  

 

So $180 for 4 lines to start before discounts, with autopay & employer discount applied it would be $140 total if figuring right?  55 + 35 + 25 + 25 = 140  (the Shop - Plan - Unlimited graphic when logged into an existing account needs updating tor clarity btw, because it shows 60 x1/40 2nd/30 each additional for the per line charges, and no asterisk nor no mention of autopay being in play in the fine print for those figures, which is majorly confusing, as it clearly says "The best plan for our loyal customers" but it sounds more like that's meant for new customers)

 

For the employer discount change, is that going to be the status quo going forward I guess now? No more differential between through whom you get one, just either you qualify for one or you don't and its a flat rate for everyone?

Link to comment
Share on other sites

I'm curious about a few things also, so if anyone has gone through the steps or know first hand, I wouldn't mind some help.

1-specifically on that employee discount question as well. I'm still a bit confused on that. So its only $5 for each device and employee discounts will no longer be applied?

 

2-Also as I go through the plan change steps on a test run, it also shows an additional $20 for Premium Streaming. But it doesn't specify if that is for each device on the account or for the total account regardless of how many devices you have on the account. 

 

3-I can't for the life of me figure out my hotspot usage on the new website, so I really do not know if I'll go over the allocated 5GB in a month. What happens when you do?

 

4-Speaking of the 5GB Hotspot, is that for each line or for all devices in total.

 

Either way for two lines, what used to cost me $180 on the 60GB Shared line for two phones would probably cost me now $139 a month if my calculations are correct or less with the discounts. This might be worth switching to after all. 

 

SprintCompare.png

 

TS

 

 

  • Like 1
Link to comment
Share on other sites

I'm curious about a few things also, so if anyone has gone through the steps or know first hand, I wouldn't mind some help.

1-specifically on that employee discount question as well. I'm still a bit confused on that. So its only $5 for each device and employee discounts will no longer be applied?

 

2-Also as I go through the plan change steps on a test run, it also shows an additional $20 for Premium Streaming. But it doesn't specify if that is for each device on the account or for the total account regardless of how many devices you have on the account.

 

3-I can't for the life of me figure out my hotspot usage on the new website, so I really do not know if I'll go over the allocated 5GB in a month. What happens when you do?

 

4-Speaking of the 5GB Hotspot, is that for each line or for all devices in total.

 

Either way for two lines, what used to cost me $180 on the 60GB Shared line for two phones would probably cost me now $139 a month if my calculations are correct or less with the discounts. This might be worth switching to after all.

 

attachicon.gif SprintCompare.png

 

TS

Answering to the best of my abilities :)

 

1- $5 employee discount per line if you're on UF plans that don't have promo pricing. For example, if you get current $50/UF promo, $5/line employee discount doesn't kick in until the plan goes back to full price on 3/31/18.

 

2- the premium steaming is set per line as well, but they are supposed to be launching the promo prices for current customers in the next few days. (Could even be live now) [new plan is UF plus 10GB hotspot plus 1080P video and upgraded game/audio streaming.

 

3- if you exceed hotspot limits with UF, you get bumped to 2G speeds for the rest of the cycle

 

4- yes hotspot allowance is per line, so each would get their own 5GB or 10GB with new plan

 

Definitely the cost is a reason to go with sprint. I'm saving about $40 a month on just one line - which makes a difference for sure.

 

Also, if you're a member of a credit union, be sure to check out the "I Love My Credit Union" sprint rewards program. $100 bonus if you switch to sprint and a $50 loyalty bonus every year afterward.

 

 

Sent from my iPhone using Tapatalk

  • Like 2
Link to comment
Share on other sites

Funny thing, Sprint was supposed to call me today after a few remarks I made on twitter... guess what? no phone call today. I am really disappointed, they must really want a merger.

Its a pretty hectic time im sure, im sorry they didnt call you back yet. But good newss is marcelo has announced all people whether new or current customer will get the 10gb of hotspot and hd for free.

 

Sent from my SM-G930P using Tapatalk

  • Like 5
Link to comment
Share on other sites

Its a pretty hectic time im sure, im sorry they didnt call you back yet. But good newss is marcelo has announced all people whether new or current customer will get the 10gb of hotspot and hd for free.

 

Sent from my SM-G930P using Tapatalk

Unlimited HD and 10 Gig hotspot will likely overload all networks fairly quickly.  Give this service to everybody and there will be people that abuse it

Link to comment
Share on other sites

Unlimited HD and 10 Gig hotspot will likely overload all networks fairly quickly. Give this service to everybody and there will be people that abuse it

That's what 22gb deprioritization is for.

 

Sent from my SM-N920P using Tapatalk

  • Like 4
Link to comment
Share on other sites

Unlimited HD and 10 Gig hotspot will likely overload all networks fairly quickly. Give this service to everybody and there will be people that abuse it

That's what 22gb deprioritization is for.

 

Sent from my SM-N920P using Tapatalk

I think over time things will level out after the newness wares off with people after a month or so of having it. There will be some who will cancel their home internet because they have 10gb of hotspot. To me that's dumb

 

 

Sent from my iPhone using Tapatalk

  • Like 3
Link to comment
Share on other sites

Haha... So Sprint finally called me after another tweet, they're not even trying to keep me. The plan that they now offer all customers is as good as they can do, which by the way is $10 more a month from the start. Time to look into Verizon, can't believe I am saying this. 

  • Like 2
Link to comment
Share on other sites

Haha... So Sprint finally called me after another tweet, they're not even trying to keep me. The plan that they now offer all customers is as good as they can do, which by the way is $10 more a month from the start. Time to look into Verizon, can't believe I am saying this.

Don't feel bad. I'm in the same boat. After going back and forth with them about my data services degrading in my home when it wasn't like this before and them saying no work is planned, I have no choice but to leave as well. I'm just waiting for my iPhone to unlock.

 

 

Sent from my iPhone using Tapatalk

Link to comment
Share on other sites

Don't feel bad. I'm in the same boat. After going back and forth with them about my data services degrading in my home when it wasn't like this before and them saying no work is planned, I have no choice but to leave as well. I'm just waiting for my iPhone to unlock.

 

 

Sent from my iPhone using Tapatalk

I just wish the S8 was released, may have to hold off a few months. Don't want to buy an S7 Edge right before the new ones drop.

  • Like 2
Link to comment
Share on other sites

Haha... So Sprint finally called me after another tweet, they're not even trying to keep me. The plan that they now offer all customers is as good as they can do, which by the way is $10 more a month from the start. Time to look into Verizon, can't believe I am saying this. 

 

This was recently posted on the Sprint subreddit. This looks like it only applies to those currently on Unlimited Freedom plans. It would also explain why no one is telling you anything.

 

It seems like the new plan which is $10 more is mainly for those on legacy plans like ED1500.

  • Like 1
Link to comment
Share on other sites

This was recently posted on the Sprint subreddit. This looks like it only applies to those currently on Unlimited Freedom plans. It would also explain why no one is telling you anything.

 

It seems like the new plan which is $10 more is mainly for those on legacy plans like ED1500.

I think if they just added the 10GB mobile hotspot for all plans it would make a lot of people happy. Old plan or not let it be a free addon. I would be happy with that and would stay for the time being.

  • Like 1
Link to comment
Share on other sites

This was recently posted on the Sprint subreddit. This looks like it only applies to those currently on Unlimited Freedom plans. It would also explain why no one is telling you anything.

 

It seems like the new plan which is $10 more is mainly for those on legacy plans like ED1500.

 

Well at least Sprint will finally do the right thing and give all current Unlimited Freedom customers the ability to upgrade for FREE to the 10 GB hotspot and HD video streaming.  One step in the right direction. 

 

However Sprint is still failing to make an effort to offer current loyal customers not on Unlimited Freedom (ex: ED1500, Framily, Unlimited All-In, SERO, etc) any deals that would be save them money.  Sprint should offer a 5 lines for $130 deal for current customers and I bet they will be a ton of Sprint customers flocking to that deal.

Link to comment
Share on other sites

Well at least Sprint will finally do the right thing and give all current Unlimited Freedom customers the ability to upgrade for FREE to the 10 GB hotspot and HD video streaming. One step in the right direction.

 

However Sprint is still failing to make an effort to offer current loyal customers not on Unlimited Freedom (ex: ED1500, Framily, Unlimited All-In, SERO, etc) any deals that would be save them money. Sprint should offer a 5 lines for $130 deal for current customers and I bet they will be a ton of Sprint customers flocking to that deal.

Framily is as cheap as it's going to get. Plus it has no data restrictions on gaming, music, or videos. SERO is probably still a deal even without 2 year subsidies.

 

Really, the only plan left to offer an alternative to is ED1500/450 plans. And you'd figure it would be priority #1 as these are loyal customers and Sprint could sneak in newer network restrictions (23GB deprioritization) to counter network congestion.

  • Like 3
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • large.unreadcontent.png.6ef00db54e758d06

  • gallery_1_23_9202.png

  • Posts

    • Since this is kind of the general chat thread, I have to share this humorous story (at least it is to me): Since around February/March of this year, my S22U has been an absolute pain to charge. USB-C cables would immediately fall out and it progressively got worse and worse until it often took me a number of minutes to get the angle of the cable juuuussst right to get charging to occur at all (not exaggerating). The connection was so weak that even walking heavily could cause the cable to disconnect. I tried cleaning out the port with a stable, a paperclip, etc. Some dust/lint/dirt came out but the connection didn't improve one bit. Needless to say, this was a MONSTER headache and had me hating this phone. I just didn't have the finances right now for a replacement.  Which brings us to the night before last. I am angry as hell because I had spent five minutes trying to get this phone to charge and failed. I am looking in the port and I notice it doesn't look right. The walls look rough and, using a staple, the back and walls feel REALLY rough and very hard. I get some lint/dust out with the staple and it improves charging in the sense I can get it to charge but it doesn't remove any of the hard stuff. It's late and it's charging, so that's enough for now. I decide it's time to see if that hard stuff is part of the connector or not. More aggressive methods are needed! I work in a biochem lab and we have a lot of different sizes of disposable needles available. So, yesterday morning, while in the lab I grab a few different sizes of needles between 26AWG and 31 AWG. When I got home, I got to work and start probing the connector with the 26 AWG and 31 AWG needle. The stuff feels extremely hard, almost like it was part of the connector, but a bit does break off. Under examination of the bit, it's almost sandy with dust/lint embedded in it. It's not part of the connector but instead some sort of rock-hard crap! That's when I remember that I had done some rock hounding at the end of last year and in January. This involved lots of digging in very sandy/dusty soils; soils which bare more than a passing resemblance to the crap in the connector. We have our answer, this debris is basically compacted/cemented rock dust. Over time, moisture in the area combined with the compression from inserting the USB-C connector had turned it into cement. I start going nuts chiseling away at it with the 26 AWG needle. After about 5-10 minutes of constant chiseling and scraping with the 26AWG and 31AWG needles, I see the first signs of metal at the back of the connector. So it is metal around the outsides! Another 5 minutes of work and I have scraped away pretty much all of the crap in the connector. A few finishing passes with the 31AWG needle, a blast of compressed air, and it is time to see if this helped any. I plug my regular USB-C cable and holy crap it clicks into place; it hasn't done that since February! I pick up the phone and the cable has actually latched! The connector works pretty much like it did over a year ago, it's almost like having a brand new phone!
    • That's odd, they are usually almost lock step with TMO. I forgot to mention this also includes the September Security Update.
    • 417.55 MB September security update just downloaded here for S24+ unlocked   Edit:  after Sept security update install, checked and found a 13MB GP System update as well.  Still showing August 1st there however. 
    • T-Mobile is selling the rest of the 3.45GHz spectrum to Columbia Capital.  
    • Still nothing for my AT&T and Visible phones.
  • Recently Browsing

    • No registered users viewing this page.
×
×
  • Create New...