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LG G2 Users Thread!

koiulpoi

By koiulpoi
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The_Chemist Member Level: eHRPD

The_Chemist

Posted
Posted (edited)

Things should get really interesting here by tomorrow night as we all start trying our brand new shiny G2's!

 

It'll be cool to see how well it goes for all of us!

 

Hopefully no major glitches!

Edited by The_Chemist
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iruntrains Member Level: 3G EVDO

iruntrains

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Posted

Ok talked to 1888bestbuy just now and asked if there was a way to switch from delivery to in store pick up.. He said my store is not showing any in inventory but if they were he would be able to switch it for me.. I asked him to please put that in his notes and I would call my local sprint store to find out an est. Arrival and would be calling back.. He basically said a pre-order was basically guaranteeing you a phone in case it was a popular phone and sold out in store but not a certain arrival of said phone..

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bk2boarder Member Level: Analog

bk2boarder

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Ok talked to 1888bestbuy just now and asked if there was a way to switch from delivery to in store pick up.. He said my store is not showing any in inventory but if they were he would be able to switch it for me.. I asked him to please put that in his notes and I would call my local sprint store to find out an est. Arrival and would be calling back.. He basically said a pre-order was basically guaranteeing you a phone in case it was a popular phone and sold out in store but not a certain arrival of said phone..

The gentleman i talked to told me the only way to switch it to in-store pick up would be to cancel it and reorder it (but you can't order online right now).  And then if you look at the promotion for the giftcard it says it isn't valid on in-store pickups.

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iruntrains Member Level: 3G EVDO

iruntrains

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Hmm. This guy was really nice and understood my complaint of having to wait who knows how long for it to ship and I kept repeating the release date was tomorrow and there was no information on mine at all.. He really was trying to be helpful.. I asked if I would be able to get my gift card since I pre-ordered online and he told me yes?? So I don't know.. He just said he wasn't able to do it because there wasn't any showing in store in Baton Rouge

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bk2boarder Member Level: Analog

bk2boarder

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Hmm. This guy was really nice and understood my complaint of having to wait who knows how long for it to ship and I kept repeating the release date was tomorrow and there was no information on mine at all.. He really was trying to be helpful.. I asked if I would be able to get my gift card since I pre-ordered online and he told me yes?? So I don't know.. He just said he wasn't able to do it because there wasn't any showing in store in Baton Rouge

Did you get his name by chance?

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Terrell352 Member Level: LTE Advanced

Terrell352

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I broke down and called Best Buy Mobile. I was told that they have no information on when the preorders will ship or if they will ship tomorrow or soon after, but it will probably be up to 10 days after Friday. I asked if I could just reserve two to pick up in store but I was told that I cannot cancel or change my order due to it being preordered.

 

This is worse than when I got my mother in law's phone through the store. They couldn't get it activated and told us we could leave and it would activate itself eventually. After the drive home to St Augustine, it still didn't activate so I had to call Sprint CSR to get it to work. It looks like I am better off dealing with Sprint directly from now on.

He is lying I got my order cancelled and I pre ordered online just like you did. I would keep trying until a rep actually does it for you

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iruntrains Member Level: 3G EVDO

iruntrains

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Just called best buy in BR and the guy said he had them in but they have not been scanned into inventory and don't know when they will do it.. I asked him to put two to the side and he said he couldn't do that..this is very annoying.. Bad first experience pre-ordering and will probably not do it again..

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WhiteZero Member Level: iDEN *chirp*

WhiteZero

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Called my local store, they said they had some in stock, but at $199 on upgrade.

Called Best Buy mobile, got a very nice lady that tried switching my order to Store Pickup. So she apparently changed my shipping address to my local store, and upped my shipping toExpedited (fastest method) for free. I told her I just want to try to pick up my store's local stock. So she said she'll call her superior or something higher to see if they can do that. So I'll post again once I hear back from them. If anything, I'll get faster shipping and just pick it up in store.

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The_Chemist Member Level: eHRPD

The_Chemist

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Just called best buy in BR and the guy said he had them in but they have not been scanned into inventory and don't know when they will do it.. I asked him to put two to the side and he said he couldn't do that..this is very annoying.. Bad first experience pre-ordering and will probably not do it again..

Because of many personal experiences in the past with BB similar to yours, is the reason I now call them "BUST BUY".

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KD8JBF Member Level: 4G WiMax

KD8JBF

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Hey nobody knew BestBuy was going to muck up the preorders this bad or no one would have bought online from them.

Hey I don't blame any of you for being upset....I'd be ticked too!

 

 

Sent from my iPhone using Tapatalk

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KD8JBF Member Level: 4G WiMax

KD8JBF

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Oh well at least I'm good to go tomorrow morning. :tu:

You'll still have it before I will...mine says Friday PM....and it's being delivered to my office, while I'm on vacation...lol....better believe I'm going in to pick thy puppy up!

 

 

Sent from my iPhone using Tapatalk

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rajamahal Member Level: iDEN *chirp*

rajamahal

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Posted (edited)

Just called the local store, talked to a very nice guy, who went to check for stock. There is. He confirmed release date for tomorrow, but said the only way I could pick up in store and keep the $50 gift card was if I cancelled and had the ability to place another order online. As stated above, that's not possible right now on the website. So kinda stuck unless I want to give up the giftcard or try to complain even more to the corporate number. Really don't want the hassle. Oh well. Hope they actually give you the gift card deal Terrell. 

Edited by rajamahal
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Terrell352 Member Level: LTE Advanced

Terrell352

Posted
Posted

Just called the local store, talked to a very nice guy, who went to check for stock. There is. He confirmed release date for tomorrow, but said the only way I could pick up in store and keep the $50 gift card was if I cancelled and had the ability to place another order online. As stated above, that's not possible right now on the website. So kinda stuck unless I want to give up the giftcard or try to complain even more to the corporate number. Really don't want the hassle. Oh well. Hope they actually give you the gift card deal Terrell. 

I have been to the store today and they have looked over my case number and confirmed that I will receive the gift card and $99 price. 

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rajamahal Member Level: iDEN *chirp*

rajamahal

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Posted (edited)

I have been to the store today and they have looked over my case number and confirmed that I will receive the gift card and $99 price. 

I believe you, just giving some support and hoping the story doesn't change tomorrow when dollars and cents start changing hands.  :tu:

Edited by rajamahal
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Terrell352 Member Level: LTE Advanced

Terrell352

Posted
Posted

I believe you, just giving some support and hoping the story doesn't change tomorrow when dollars and cents start changing hands. :tu:

ill send pics of it tomorrow or something will go wrong. These are my two options

 

Sent from my EVO using Tapatalk

 

 

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The Dave Member Level: 4G WiMax

The Dave

Posted
Posted

After three calls to Best Buy, I cannot cancel my order. Looks like I won't get my preorders until next week despite having two on hold tomorrow. Best Buy definitely gets an F in the customer service department.

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KD8JBF Member Level: 4G WiMax

KD8JBF

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Posted

Hmm....I never got an email from Sprint saying that my phone has shipped, but the Track your order shows a Tracking number...interesting....

 

Good luck to all you best buy orders out there! 

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The_Chemist Member Level: eHRPD

The_Chemist

Posted
Posted

Hmm....I never got an email from Sprint saying that my phone has shipped, but the Track your order shows a Tracking number...interesting....

 

Good luck to all you best buy orders out there! 

...as long as you have a tracking number, you're good to go.

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The_Chemist Member Level: eHRPD

The_Chemist

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Posted

After three calls to Best Buy, I cannot cancel my order. Looks like I won't get my preorders until next week despite having two on hold tomorrow. Best Buy definitely gets an F in the customer service department.

Sorry to hear that!  That reallly sucks. 

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