WiWavelength 31,606 Posted November 6, 2013 ---- EDIT: If this is your first time to this thread, please read this article by Robert (S4GRU Admin): http://s4gru.com/index.php?%2Fblog%2F1%2Fentry-357-nexus-5-and-lg-g2-experience-temporary-sprint-lte-connectivity-issues-due-to-circuit-switched-fallback-technology%2F OP: ---- As more and more inconsistent LG G2 and Nexus 5 user observations have filtered in over the past few days, S4GRU has decided to reopen a thread that we created as a placeholder to address LTE connectivity issues, if necessary. So, if you have a Sprint Spark tri band device -- especially but not limited to the LG G2 and Nexus 5 -- please report your LTE connectivity experience and location. See my two hypothetical examples below... Handset: LG G2 LTE connectivity: Great, LTE in places never had before Location: Smallville, AB 22222 Handset: Nexus 5 LTE connectivity: Weak, loses LTE or refuses to connect Location: Capital City, YZ 33333 Please keep this thread objective and factual. Complaining about the situation serves no productive purpose. But gathering anecdotal evidence that we can cross reference with our Network Vision progress maps can help get to the bottom of the current issues. Finally, expect further edits to this top post, especially as additional insider information and/or S4GRU technical analysis becomes available. Thanks in advance for your reports... AJ ------------------------------------------------ EDIT: Follow this link for a Sprint memo explaining why Tri-Band devices are not connecting to LTE in some areas: http://s4gru.com/index.php?/topic/5001-tri-band-lteecsfb-issues-thread/page-3?p=235876&do=findComment&comment=235876 Follow this link for a breakdown of incumbent and non-incumbent markets, and what that means for your Tri-Band ("Spark") device: https://docs.google.com/spreadsheet/ccc?key=0AhjoCbLKCt72dHJKMTVrc3lrSE95cklOTnB0V0c0M1E&usp=drive_web#gid=0 We're still looking for additional reports, as this does not account for all issues. -David 17 Share this post Link to post Share on other sites
WiWavelength 31,606 Posted November 10, 2013 The thread is open. Start submitting your reports. S4GRU is on the case... AJ 4 Share this post Link to post Share on other sites
HTCandroid 245 Posted November 10, 2013 Lets get this triband issue SOLVED! Share this post Link to post Share on other sites
The_Chemist 218 Posted November 10, 2013 LG G2: No LTE Connectivity al all. Harrisburg, PA 17104, 17111 Hershey, PA 17033 Hummelstown, PA 17036 Steelton, PA 17113 No modifications or configuration changes to the handset. Share this post Link to post Share on other sites
WiWavelength 31,606 Posted November 10, 2013 LG G2: No LTE Connectivity al all. Harrisburg PA 17113, 17104 Ah, yes, please include in the report your chosen handset -- and if you have made any modifications or configuration changes to it. I will make the appropriate revision to the top post. AJ Share this post Link to post Share on other sites
KD8JBF 1,546 Posted November 10, 2013 LG G2 No LTE Port St. Lucie, FL 34952 Sent from my SM-T217S using Tapatalk Share this post Link to post Share on other sites
smorcy11 89 Posted November 10, 2013 (edited) Raleigh, NC market. NEXUS 5. LTE if forced in engineering, but no mobile network if set as such, cant make or receive calls. Phone must be set to 3G. Sent from my Nexus 5 Edited November 10, 2013 by smorcy11 Share this post Link to post Share on other sites
lafester 76 Posted November 10, 2013 Whats funny is I was having this issue for almost 2 days when I got the device but then it started working normally. My guess is I was connecting to legacy 3g while 4g was coming from a different tower. They just finished upgrading my towers 3g so the issue went away. 1 Share this post Link to post Share on other sites
cswiii 0 Posted November 10, 2013 (edited) Same as smorcy11 ^ above. N5, Raleigh, NC market. I haven't tried forcing it from debug menu but zero LTE except when switching back and forth from Global/LTE, whereupon the icon switches momentarily to LTE but goes back to 3G. Edited November 10, 2013 by cswiii Share this post Link to post Share on other sites
imt3rrified 11 Posted November 10, 2013 Edmond, OK 73034 and much of Oklahoma City metropolitan area. As others say, forcing LTE does work, but causes loss of voice and SMS transmission Sent from my Nexus 5 using Tapatalk Share this post Link to post Share on other sites
gr8nuguy 2,125 Posted November 10, 2013 LG g2, nexus 5. Lincoln, NE. 68504. No lte. (Connects for 1-2 seconds then falls back to 3g) Sent from my LG-LS980 using Tapatalk Share this post Link to post Share on other sites
lafester 76 Posted November 10, 2013 So far all these areas look 'purple' to me. Share this post Link to post Share on other sites
gr8nuguy 2,125 Posted November 10, 2013 LG g2, nexus 5. Lincoln, NE. 68504. No lte. (Connects for 1-2 seconds then falls back to 3g) -4g only accepted sites Sent from my LG-LS980 using Tapatalk . Will test the sites west of town that are 4G / 3G accepted. Sent from my LG-LS980 using Tapatalk Share this post Link to post Share on other sites
jfenton1957 8 Posted November 10, 2013 (edited) LG G2 Excellent 4G reception with no loss of voice or sms Merrmiac, MA, 01860 Note: Traveling between Worcester MA and in the Greater Boston area today, 4G LTE worked as well as it did on my Note 3 so it seems to be fine in Central to Northeastern MA where LTE has been live for quite some time. Edited November 10, 2013 by jfenton1957 3 Share this post Link to post Share on other sites
WiWavelength 31,606 Posted November 10, 2013 So far all these areas look 'purple' to me. Right. And this "purple" hypothesis is what we want to test. Scientific method -- you will not find that at a lot of other sites. But S4GRU holds itself to a higher standard. We hope that is why you keep coming back. AJ 13 Share this post Link to post Share on other sites
lilotimz 12,075 Posted November 10, 2013 Well my tower is purple and legacy 3g. My friends GS3 is connected to LTE while mine isn't =( Sent from my Nexus 5 Share this post Link to post Share on other sites
lafester 76 Posted November 10, 2013 Right. And this "purple" hypothesis is what we want to test. Scientific method -- you will not find that at a lot of other sites. But S4GRU holds itself to a higher standard. We hope that is why you keep coming back. AJ well that and the funny videos. Keep up the good work 2 Share this post Link to post Share on other sites
Raistlin 0 Posted November 10, 2013 Nexus 5 Midtown Manhattan 10022 Connects to LTE but data speeds are slower than 3G Same results before and after I enabled all bands. Live in NJ, 07083, no official LTE but my N5 sometimes shows it is connected but slower than 3G speeds. So is my issue related to what is going on here? I show that I am connected to LTE but my speeds are roughly .25 to .50 Mbps down. Share this post Link to post Share on other sites
themuffinman 2,631 Posted November 10, 2013 I am currently in the virgin islands and lte is working perfect on my nexus 5 but I will be back home in atlanta on thursday which has lots of band 41 sites all over the place. I will give an update then. 1 Share this post Link to post Share on other sites
lafester 76 Posted November 10, 2013 The speed of your LTE should not be affected by this. either you can connect or you can't. Share this post Link to post Share on other sites
hiltonMIA 8 Posted November 10, 2013 Nexus 5. Fort Lauderdale FL Connects to LTE, but if I'm driving and it drops to 3G it won't switch back to LTE unless I toggle airplane mode. Share this post Link to post Share on other sites
aerxx 361 Posted November 10, 2013 Handset: Nexus 5 When connected to LTE then going to making a phone call, will always default to 1x voice and not 1x800. (I'm in a heavily saturated 800SMR area) Location: Sycamore, IL 60178 & DeKalb, IL 60115 Share this post Link to post Share on other sites
phynal 4 Posted November 10, 2013 Nexus 5 Altoona, PA 16602 No LTE unless forced, which renders handset unable to make and recevie calls. 3G only in every part of coverage area surrounding city. Share this post Link to post Share on other sites
gr8nuguy 2,125 Posted November 10, 2013 . Will test the sites west of town that are 4G / 3G accepted. Sent from my LG-LS980 using Tapatalk . LTE works great west of Lincoln for the 3G/4g accepted sites Sent from my LG-LS980 using Tapatalk 1 Share this post Link to post Share on other sites
cornelious2 138 Posted November 10, 2013 Nexus 5 st. Louis connects to 4g only upgraded towers but not ones were both 3g and 4g were updated. Sent from my Nexus 5 using Tapatalk Share this post Link to post Share on other sites
