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HTC EVO lte connection issues


dpullen

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Hey guys' date=' long time listener, first time caller. I started visiting the board several months ago trying to get info on the timeline for the lte network roll out in my area, and to get some details on the apparent lte connectivity issues with the HTC Evo lte. Because I really love the build quality of the evo and hate the way the GS3 feels in the hand, I've been trying to wait on a solution to come out that resolves the Evo's issues. I really respect the knowledge and insight that is rooted in his community and I registered to ask a question. Do you guys think that a solution is possible? More importantly, do you think that Sprint and HTC are still working on a solution. I don't want to take the chance, spending that kind of money and have the phone not be able to utilize one of its biggest features, lte, with the network upgrades on the horizon in my area. Because I read all types of sites looking to see if if there is news of a remedy, I came across this:

 

http://forums.androidcentral.com/htc-evo-4g-lte/218202-4g-lte-connection-fix-sprint-phones-worked-me-least.html

 

The guy seems like he really knows what he's talking about. But, I'm not an expert, you guys are. Does this work? I hope it does, I would really like to buy this phone.

 

Thanks![/quote']

 

The phone will connect to LTE without doing any tricks to get the connection. At times it can take a good amount of time. It has taken up to 30 minutes, it has been a while since this has happened. This issue will be debated and others will argue that it won't connect on its own. Mine does connect on its own and switchs towers to maintain LTE with no issue. It could be where I live but the phone works fine for me. It has been some time since I had any second thoughts on the phone.

 

However my experience seems to be the minority around here.

 

Sent from my EVO using Forum Runner

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I've started to notice that when the Evo LTE has the Wi-Fi radio enabled and set to constantly scan for open access points the device connects to LTE more reliably. Not to say it improves signal strength, but it appears the device seeks LTE signal and connects more often compared to having Wi-Fi scanning turned off.

 

Just pure conjecture here, although if true is it possible somebody at HTC goofed the radio firmware.

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Okay, so it appears that the above is not a solution. Thanks for the responses. As for the remaining questions:

 

(1) Are Sprint and HTC continuing to work on a solution, or should I move on to find another handset?

 

(2) Robert, would you or anyone else know if Sprint has another high-end HTC Handset in the pipeline? (Butterfly)

 

Besides the issues with the lltEvo, I feel HTC still uses the best materials. A lot of people on other sites still argue that there is not a problem with the ltevo.

(3) This can't help in pressing for a resolution can it. Or would that even affect carrier and OEM decisions?

 

Thanks!

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Yeah, I think my Evo was just on a roll connecting to towers for the past few days. Driving home from downtown Atlanta this evening I never once connected to 4G. I suppose it was a fluke occurrence. Back to the drawing board! Hopefully we'll see a Jellybean update within the next two weeks that'll include a LTE fix.

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Okay' date=' so it appears that the above is not a solution. Thanks for the responses. As for the remaining questions:

 

(1) Are Sprint and HTC continuing to work on a solution, or should I move on to find another handset?

 

(2) Robert, would you or anyone else know if Sprint has another high-end HTC Handset in the pipeline? (Butterfly)

 

Besides the issues with the lltEvo, I feel HTC still uses the best materials. A lot of people on other sites still argue that there is not a problem with the ltevo.

(3) This can't help in pressing for a resolution can it. Or would that even affect carrier and OEM decisions?

 

Thanks![/quote']

 

I don't have any specific info about any upcoming Sprint HTC devices. But there could be.

 

Robert via Samsung Note II using Forum Runner

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My doubt on a fix looming is quite large right now.

 

Hell if someone offered me the ability to swap out my Evo for a GS3 for $100 I would not hesitate and even throw in my otterbox case with it.

 

Sent from my C64 w/Epyx FastLoad cartridge

 

 

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My doubt on a fix looming is quite large right now.

 

Hell if someone offered me the ability to swap out my Evo for a GS3 for $100 I would not hesitate and even throw in my otterbox case with it.

 

Sent from my C64 w/Epyx FastLoad cartridge

 

Do what I did and pitch your problems to a sprint store. It took me a couple of times to get someone that was willing to do anything about it, so don't give up after the first person. If it doesn't work the first time, come back a couple days later and try someone else.

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Do what I did and pitch your problems to a sprint store. It took me a couple of times to get someone that was willing to do anything about it, so don't give up after the first person. If it doesn't work the first time, come back a couple days later and try someone else.

 

Just haven't had the time to drive there, fight them, and waste some gas yet.

 

I had issues with them unable to even fix a programming issue on my phone when I first got it. The repair store sent me to the Corp store, the Corp store laughed and sent me back to the repair store. They put me in the middle of their daily fights. They are all a bunch of idiots. You can see why I would prefer to just pay for a swap.

 

Sent from my C64 w/Epyx FastLoad cartridge

 

 

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Just haven't had the time to drive there, fight them, and waste some gas yet.

 

I had issues with them unable to even fix a programming issue on my phone when I first got it. The repair store sent me to the Corp store, the Corp store laughed and sent me back to the repair store. They put me in the middle of their daily fights. They are all a bunch of idiots. You can see why I would prefer to just pay for a swap.

 

Sent from my C64 w/Epyx FastLoad cartridge

 

Yeah, I suppose my experience is more the exception than the rule. Hopefully a solution will present itself soon.

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I contacted HTC yesterday about the phone not automatically connecting to the LTE network.

After telling that I was across the street from a known LTE tower and sat there for 10 mins and phone would not connect.

After doing the toggle it connected.

The rep told me that nothing is wrong with my phone and it is because of how the signal is transmitted from the tower. So its basically a sprint issue.I currently have 2 other lines now eligible for an upgrade but I dont think I going to use them for Evo Lte.

 

So today I found out tower near my work place was active.

While at work my phone is connected to wi-fi, so as I was walking outside I turned off wi-fi and phone connected to 4G briefly and then went to 3G, it stayed on 3G until I did the airplane toogle then connected to 4G.

I decided to do a little experimenting.

I went back into our office, turned on wi-fi and connected to our network.

I then proceeded to walk out of the building, leaving wi-fi turned on.I continued walking until I lost the wi-fi signal and the phone immediately connected to 4G and it remained connected to 4G until I was back in range of wi-fi.

 

As I was leaving work I decided to do some Sensorly mapping.Part of route took me out of 4G range and I was back on 3G.

I figured I would wait until I was close to the tower then do the airplane toggle, as I got closer to tower the phone actually connected to 4G on its own and remained connected for about 2 miles before I lost signal.

 

Anybody have any thoughts on this situation.

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You either got lucky or HTC secretly flashed an alpha test firmware to your phone while you were sleeping.

 

Sent from my C64 w/Epyx FastLoad cartridge

 

Hey, what do you think about the xda member "regalpimpin" that said he has far better success with lte connectivity when running a cm10 rom compared to a sense rom. You already posted in that topic but I will link to it anyway:

 

http://forum.xda-developers.com/showthread.php?t=1959803

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Hey, what do you think about the xda member "regalpimpin" that said he has far better success with lte connectivity when running a cm10 rom compared to a sense rom. You already posted in that topic but I will link to it anyway:

 

http://forum.xda-developers.com/showthread.php?t=1959803

 

I didn't notice a difference between my ROM, stock, and CM10. If anything CM10 lacked access to dialer codes that were useful.

 

 

Sent from my Galaxy Nexus using Tapatalk 2

 

 

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Hey, what do you think about the xda member "regalpimpin" that said he has far better success with lte connectivity when running a cm10 rom compared to a sense rom. You already posted in that topic but I will link to it anyway:

 

http://forum.xda-developers.com/showthread.php?t=1959803

 

I think it is a placebo as the issue is in the firmware not the OS.

 

Sent from my C64 w/Epyx FastLoad cartridge

 

 

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So today I found out tower near my work place was active.

While at work my phone is connected to wi-fi, so as I was walking outside I turned off wi-fi and phone connected to 4G briefly and then went to 3G, it stayed on 3G until I did the airplane toogle then connected to 4G.

I decided to do a little experimenting.

I went back into our office, turned on wi-fi and connected to our network.

I then proceeded to walk out of the building, leaving wi-fi turned on.I continued walking until I lost the wi-fi signal and the phone immediately connected to 4G and it remained connected to 4G until I was back in range of wi-fi.

 

As I was leaving work I decided to do some Sensorly mapping.Part of route took me out of 4G range and I was back on 3G.

I figured I would wait until I was close to the tower then do the airplane toggle, as I got closer to tower the phone actually connected to 4G on its own and remained connected for about 2 miles before I lost signal.

 

Anybody have any thoughts on this situation.

 

Ok...since I am not really a techie...and I don't yet own an LTE device, this thread probably none of my business...but, just a thought...

 

Could the situation be that the LTE works better switching from WiFi because Sprint is trying to get users to use WiFi (off load) whenever possible, so the phone is set to encourage users to use WiFi indoor, and then gets a better LTE signal outdoors.

 

Just a thought

 

KCT - "No Matter Where You Go, There You Are!"

 

 

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Ok...since I am not really a techie...and I don't yet own an LTE device, this thread probably none of my business...but, just a thought...

 

Could the situation be that the LTE works better switching from WiFi because Sprint is trying to get users to use WiFi (off load) whenever possible, so the phone is set to encourage users to use WiFi indoor, and then gets a better LTE signal outdoors.

 

Just a thought

 

KCT - "No Matter Where You Go, There You Are!"

 

Only problem is galaxy s3 and iphone 5 dont have this issue.

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Not sure if this has been posted before, but a little over a week ago i stopped by a sprint store and talked to the rep about the Evo having issues connecting to LTE. He looked up the issue and confirmed that Sprint/HTC are aware of the issue and that there will be a fix in the next update. I took a picture of his screen...

 

2mflldy.jpg

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Not sure if this has been posted before' date=' but a little over a week ago i stopped by a sprint store and talked to the rep about the Evo having issues connecting to LTE. He looked up the issue and confirmed that Sprint/HTC are aware of the issue and that there will be a fix in the next update. I took a picture of his screen...

 

[/quote']

 

Last updated on 15 August... Hmm, one would think that there would be a fix by now.

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Last updated on 15 August... Hmm, one would think that there would be a fix by now.

What scares me is that it says the next MR which means "Maintenance Release". I would think the next update would be Jelly Bean, which wouldn't be considered an MR? I doubt we will see Jelly Bean on the EVO LTE till near or after Christmas. Anyone want to take a pool? Edited by Fifth313ment
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What scares me is that it says the next MR which means "Maintenance Release". I would think the next update would be Jelly Bean, which wouldn't be considered an MR? I doubt we will see Jelly Bean on the EVO LTE till near or after Christmas. Anyone want to take a pool?

They considered the 2.13 OTA MR2 ....

 

http://community.sprint.com/baw/thread/97470?start=0&tstart=0

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