Framily "Loophole"

[MarshieZ]

Again it's hard for me to keep up with everyone, so if this has been discussed please let me know.

 

If not, I was feeling "rebellious" and decided to go through the Sprint site's forums. Mostly because I wanted to see how misinformed people are, but I cam across this forum in particular: https://community.sprint.com/baw/thread/159596?start=15&tstart=0

 

We all know an existing Sprint customer can't join forces with another, but they state if you change your address you can be accepted in? Did anyone know about this and/or has anyone attempted to do this?

 

I ask because my mom's boss actually switched to Sprint from Verizon to start a Framily, well my mom and I both have accounts through Sprint and if this would work we could than get a Framily of 6!!

 

From what I read, even Sprint Care is okay with doing it??

 

 

[eljayyy91]

Me and my mom actually did this. Because I moved home with her for a couple months to save some money and I called Sprint and asked and it was kind of a pain but I ended up getting them to do it. It took 5 business days for them to merge but it got done.

[tampaflusa]

That's what my wife and I did. We changed our address to the address of the framily account holder we wanted to join then changed it back a couple days later. My wife and I went from just two in a framily plan to 10 in the new one.

 

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[doakills]

I did it. After spamming there twitter and support lines. The main supervisor called me from Kansas city and set it up. Switched my address to a po box # added my other account to my framily plan and was done. They also gave me credit for all my trouble and waived fees. Took my bill from 235 to 165.

[peteyz24]

I just do not understand why existing customers have to jump through hoops to join together in framily plans.  Why would a person like myself with one line start a framily to get absolutely zero discount?   We are customers not sales agents.

[burnout8488]

Most people with single line plans DO get a discount by creating a 1-member framily. SERO members won't, but anyone else most likely would. 

 

It makes sense why they don't want hoards of existing Sprint customers converting their accounts to Framily. 

 

1) Framily is meant as a way to refer new lines to Sprint

2) Customers locked into a contract would be liable for much less money to Sprint over the life of their contract. If Sprint already has people locked in for 2 years at a high rate, why would they want to get rid of that?

[MarshieZ]

So if my mom and I were to go to our normal rep and asked her to switch us over she'd do it no problem?

[JWMaloney]

Some accounts are eligible for what is called "Framily merge" and will be able to join an existing Framily. You can call Sprint Care to see if the offer is available on your account.

 

Generally, it will be available if all of your lines are out of contract.

[Calvin200]

Bringing this thread alive.  Do people have to move to the house of the creater of the Framily plan or just anyone on the plan?  

[Ascertion]

 

 

We all know an existing Sprint customer can't join forces with another, but they state if you change your address you can be accepted in? Did anyone know about this and/or has anyone attempted to do this?

Couldn't anyone just put any address to lower their bill?  For example, each state has different amounts of wireless tax.

 

Or do you have to prove you live in the address listed?

[joshuam]

Bringing this thread alive.  Do people have to move to the house of the creater of the Framily plan or just anyone on the plan?  

 

I think Framily is 100% dead now, so no more changes.

[bkco14]

So if I already have a line on there, I can't add my child on there?

[joshuam]

So if I already have a line on there, I can't add my child on there?

 

Not any more

[bkco14]

I talked to a sprint rep who said you can't add it online, but you will need to add it on a new plan and then call in and they can move it over. Is that not right?

[burnout8488]

I believe you can still add brand new lines to Framily plans for non-existing customers. But, I've heard it must be done in-store. Reps usually don't mind because they get a cut for creating a new line. 

[lilotimz]

I believe you can still add brand new lines to Framily plans for non-existing customers. But, I've heard it must be done in-store. Reps usually don't mind because they get a cut for creating a new line.

I added a line back in September by calling it in. They have to manually do everything though including payment since it's all blocked on the reps end.

[jf15219]

I believe you can still add brand new lines to Framily plans for non-existing customers. But, I've heard it must be done in-store. Reps usually don't mind because they get a cut for creating a new line.

Is this true? How does it work? I just had spaces open up in my Framily

 

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[GoBigRed79]

Is this true? How does it work? I just had spaces open up in my Framily

 

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Just post to reddit.  Just had a spot open up and it was filled within 24hrs. 

 

https://www.reddit.com/r/SprintFramily/

[jf15219]

Just post to reddit. Just had a spot open up and it was filled within 24hrs.

 

https://www.reddit.com/r/SprintFramily/

I have no interest in using a reddit. What I do have interest in is referring people and how to instruct store employees who are often clueless about old plans.

 

For example, a store just told me that I can only add people to a Framily if they are added to my account which, if I understand correctly is false and an indefensible answer from an employee.

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[MacinJosh]

I have no interest in using a reddit. What I do have interest in is referring people and how to instruct store employees who are often clueless about old plans.

 

For example, a store just told me that I can only add people to a Framily if they are added to my account which, if I understand correctly is false and an indefensible answer from an employee.

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Actually, that is one way it can be done. You get cheapy phones, activate those, get them on Framily, then do a transfer of liability to those you referred to Sprint. Then they can get the phones they want on Easy Pay or Lease.

 

The other way is the store employee can call in and if they get the right rep, they can place those people on your Framily with no issue. The first way I mentioned takes about 15 minutes longer to do. This was what I was told by a Sprint rep who is very good at her job, and I wish she was the store manager, because I've met managers stupider than her.

 

 

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[snarfnarf]

Framily plan ID# N00125099Oe



have 4 lines now, room for 6 more!

[mrknowitall526]

I have 6 currently, room for 4 more - my sister just switched to AT&T (don't get me started) so we all went from $25 to $30 ...

 

... is it even still possible to add new people to a Framily?

[stealth]

Yes people are joining all the time. I just had mine go from 6 to 10. I been posting on Reddit to get people

[cerreta28]

I have a business fusion line can I get on one of them ?

 

 

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[Calvin200]

Less than a month they said it was still possible.  Imagine the reaction of a Framily member if a group of 7 left a plan and their unlimited goes from $45 to $80 (I believe that is the top price) and not be able to bring their plan price back down.  That being said, I wonder how they would end it.  I would suggest a warning, closing off new enrollments, and locking them into their current price.