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Network Vision/LTE - Puerto Rico/Virgin Islands Market

Gab2012

By Gab2012
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nesterpr Member Level: 1x Advanced

nesterpr

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On LTE barely get 257kb download with 5meg upload. If I switch to 3g, thats another story, almost 2megs down and up. Something is broken in the island.

 

Sent from my Super Charged Galaxy Note 2

 

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S4GRU
S4GRU

They are upgrading the entire network, not just cities. So they upgrade each site the moment it is ready. It is typically faster to have a rural site ready to upgrade than an urban site. Backhaul i

S4GRU
S4GRU

Your complaints are rather pathetic. To complain right in the middle of active deployment is ridiculous. The speed in which Sprint and Samsung have converted sites in Puerto Rico is unprecedented. E

Sam
Sam

Guys. Sprint is better than ever. No more drop calls for me from UPR to Toa Baja and vice versa. Very good LTE speed. UPR Río Piedras Campus have LTE everywhere and usable 3g if LTE isnt available. I'

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jetta Member Level: Morse Code

jetta

Posted
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I called sprint today to report the slow LTE speeds in PR, they said that don't have any outage reports for PR. Some one else called sprint about this issue??

 

Sent from my Super Charged Galaxy Note 2

I call Sprint a few days ago and the technical tell me was a engineering problem!!

 

Sent from my SPH-L900 using Tapatalk 2

 

 

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vamp07 Member Level: 1x Advanced

vamp07

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I usually find calling to be a waste of time. The kinds of problems we are seeing should be detected by their diagnostic software long before we report anything.

 

Sent from my HTCONE using Tapatalk 2

 

 

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Rawvega Member Level: 4G LTE

Rawvega

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I usually find calling to be a waste of time. The kinds of problems we are seeing should be detected by their diagnostic software long before we report anything.

 

Sent from my HTCONE using Tapatalk 2

 

Indeed, they should detect the problems on their end. However, if one has the time available, does calling (and escalating past the Tier I support) really hurt anything?

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vamp07 Member Level: 1x Advanced

vamp07

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Indeed, they should detect the problems on their end. However, if one has the time available, does calling (and escalating past the Tier I support) really hurt anything?

 

No it does not hurt but I have never seen it make any difference the times I have called.

 

Sent from my HTCONE using Tapatalk 2

 

 

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S4GRU Member Level: LTE Advanced

S4GRU

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Posted

Here's a good question, why is there more LTE coverage in Puerto Rico than 3G coverage. I'm pretty sure there aren't any 4G only towers, like Verizon has in Alaska but, it is still confusing.

Not confusing. We've discussed the issue a lot. Sprint LTE coverage maps are very inaccurate and overstating coverage. Whereas the 3G EVDO coverage maps are more realistic. We have been complaining about Sprint LTE coverage maps since they first started showing them in July 2012. They've never corrected the problem.

 

Robert from Note 2 using Tapatalk 4 Beta

 

 

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Paynefanbro Member Level: LTE Advanced

Paynefanbro

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Not confusing. We've discussed the issue a lot. Sprint LTE coverage maps are very inaccurate and overstating coverage. Whereas the 3G EVDO coverage maps are more realistic. We have been complaining about Sprint LTE coverage maps since they first started showing them in July 2012. They've never corrected the problem.

 

Robert from Note 2 using Tapatalk 4 Beta

 

Sprint should use T-Mobile styled maps. They have the best maps of any carrier to me,

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S4GRU Member Level: LTE Advanced

S4GRU

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Sprint should use T-Mobile styled maps. They have the best maps of any carrier to me,

They also grossly overstate their 3G/4G coverage. I only get HSPA+ coverage in their two darkest green colors. The lighter two green shades are no service on my Nexus 4.

 

Robert from Note 2 using Tapatalk 4 Beta

 

 

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Sam Member Level: iDEN *chirp*

Sam

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Hi everybody. Long time without writing. I'm very happy with my service. I also note that the new Sprint plans do not allow any Internet Sharing. In Puerto Rico, Open Mobile, Claro, AT&T, Tmobile now offer some kind of Internet Sharing in their plans without charges. 500mb at least. What happen with the vision? They stock on network, but not vision, haha. What do you think guys? We need to complain about this. Is we want to save our yellow Japanese company they need to be more aggressive and we need to promote better their service with our relatives. Remember I do not work for Sprint or Masayoshi Son haha

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themuffinman Member Level: LTE Advanced

themuffinman

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At this point I am not even sure what the issue is but at least it would seem that voice and data services are a lot  more stable now than every before.

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S4GRU Member Level: LTE Advanced

S4GRU

Posted
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Hi everybody. Long time without writing. I'm very happy with my service. I also note that the new Sprint plans do not allow any Internet Sharing. In Puerto Rico, Open Mobile, Claro, AT&T, Tmobile now offer some kind of Internet Sharing in their plans without charges. 500mb at least. What happen with the vision? They stock on network, but not vision, haha. What do you think guys? We need to complain about this. Is we want to save our yellow Japanese company they need to be more aggressive and we need to promote better their service with our relatives. Remember I do not work for Sprint or Masayoshi Son haha

How do you share unlimited? You can't.

 

Robert from Note 2 using Tapatalk 4 Beta

 

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S4GRU Member Level: LTE Advanced

S4GRU

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What is the real reason why it's taking so long to get 4G here in st.croix. Do anyone know. I think I'll feel better if I knew.

The real reason? What fake reasons have you been given here?

 

Robert from Note 2 using Tapatalk 4 Beta

 

 

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