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Network Vision/LTE - Orange County Market (Anaheim/Santa Ana/Irvine/Huntington Beach)

mbaseball3

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optimummind Member Level: 3G EVDO

optimummind

Posted
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Woohoo ~! What a pleasant surprise this afternoon. Was just chilling today on my front porch here in Orange near Batavia and Fletcher and 4G kicked in. So I ran 3 Speedtests and I got 19Mbps down and 6.7Mbps up.

 

Hopefully this isn't another short-lived testing phase. :P

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WiWavelength
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Wow, came home today to B25 LTE! I am so happy, lol. Only got 4-5 Mbps down, but who cares right now about since I finally have it. This is the tower right near the 5 freeway and Red Hill in Tustin. J

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optimummind Member Level: 3G EVDO

optimummind

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It's been over 24 hrs and LTE is still active at home. Before, LTE lasted for only a few hrs before it became 3G again. Hopefully, it stays this way. :)

 

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mbaseball3 Member Level: 1x Advanced

mbaseball3

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I'm hoping one of these day, hopefully soon, we will see an acceptance update with at least 50 lte for OC.

LOL that would be a good dream. But it'll never happen. It seems as if though the pace has been set at around 5-10 per week. 

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Dkoellerwx Member Level: LTE Advanced

Dkoellerwx

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Bums me out that the site I need accepted isn't listed in the nv complete map, only in the oc/la map. I am assuming that means it isn't scheduled for a good while.

 

Doesn't mean anything. Just means it hasn't been accepted yet. Unless someone is regularly reporting progress on that site to us, they could be working on it right now and we wouldn't know. 

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HTCandroid Member Level: eHRPD

HTCandroid

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Doesn't mean anything. Just means it hasn't been accepted yet. Unless someone is regularly reporting progress on that site to us, they could be working on it right now and we wouldn't know. 

 

Even if the site itself is not labeled on the NV map? I thought the 3g sites mean it has not been worked on but is scheduled?

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CAREND Member Level: eHRPD

CAREND

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Even if the site itself is not labeled on the NV map? I thought the 3g sites mean it has not been worked on but is scheduled?

 

You should be looking at the NV Sites Completed map.  If the tower is listed there and is red, it is only 3g accepted, yellow is 4G accepted, etc.  That does not mean they are transmitting, but they have gone through sprints system as having had some upgrades accepted. 

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HTCandroid Member Level: eHRPD

HTCandroid

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You should be looking at the NV Sites Completed map.  If the tower is listed there and is red, it is only 3g accepted, yellow is 4G accepted, etc.  That does not mean they are transmitting, but they have gone through sprints system as having had some upgrades accepted. 

 

Oh ok, that makes sense. Thanks for the clarification.

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kwongsam1985 Member Level: Morse Code

kwongsam1985

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Posted (edited)

It's so quiet in here...must be all the humid / muggy weather we've been experiencing. 

 

Just to report in.  I still have been experiencing 4G WiMax in the Garden Grove and Santa Ana region ranging from 0.8 mbps to 10 mbps.  I have no luck in the Irvine and Arcadia area.

 

Any luck with LTE users?  I'm looking into upgrading my phone to the Galaxy Mega which is uses LTE.

Edited by kwongsam1985
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mbaseball3 Member Level: 1x Advanced

mbaseball3

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Just got back from modesto and wow, what horrid service. Some of my wife's family lives up there and we go visit every year. I've watched it just deteriorate to basically un-usable. Service was spotty up until south end of the grapevine. So glade to be back in service areas with LTE. Maybe I'm spoiled but there is definitely a reason to be appreciative with what we do have. It could be worse LOL.

Sent from my EVO using Tapatalk 4
 

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optimummind Member Level: 3G EVDO

optimummind

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I'm happy to report I'm still getting LTE at home, the Batavia and Fletcher area, since august 19th. Now, if Sprint would turn on 4G at my work, the Katella and Tustin area. :)

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metayoshi Member Level: 3G EVDO

metayoshi

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It's so quiet in here...must be all the humid / muggy weather we've been experiencing. 

 

Just to report in.  I still have been experiencing 4G WiMax in the Garden Grove and Santa Ana region ranging from 0.8 mbps to 10 mbps.  I have no luck in the Irvine and Arcadia area.

 

Any luck with LTE users?  I'm looking into upgrading my phone to the Galaxy Mega which is uses LTE.

I tend to have decent LTE (also around 10 Mbps) in Garden Grove, Westminster, and Santa Ana, and I also have no luck in the Tustin/Irvine area. I work in Irvine, pretty close to JW Airport, and I get spotty LTE in our parking structure, but I would definitely say it's not reliable yet.

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trojanman05 Member Level: 1x Advanced

trojanman05

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Was in NYC over the Labor Day weekend for the US Open and the LTE service is great there! Stayed in Manhattan, and was in Flushing for the Open, and pretty much everywhere I went I had a great LTE signal. Even indoors at The Met. Never did a speed test, but whenever I used my phone, it was pretty fast. Even on the subway (it goes above ground in Queens), I was getting constant LTE service (some areas switched to 3G, but for not too long) as we were moving along the track.

 

Can't wait to get that kind of service here (hopefully). I get a very strong LTE signal at work (near MacArthur and Jamboree), off and on signal at the gym (near the Spectrum), and no signal at home (Irvine). I guess don't really need at home since I use WiFi, but a steady signal at the gym would be great.

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HTCandroid Member Level: eHRPD

HTCandroid

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I'm kinda surprised more gyms don't have WiFi, especially with mobile devices becoming more and more profound.

 

Sent from my SPH-L710 using Tapatalk 2

 

I was thinking about this the other day actually. I am sure not enough people have complained and the monthly operating costs would be a rather large increase.

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ockoerner Member Level: 1x Advanced

ockoerner

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I'm kinda surprised more gyms don't have WiFi, especially with mobile devices becoming more and more profound.

 

Sent from my SPH-L710 using Tapatalk

Cost to damn much and they would just raise the price on membership prices again. Look how much a 24hr pass is a month. Add an IT dept that has the brains to add WiFi and all the APs need not to mention all the bandwidth people would suck out of them but cross your fingers cause I have been waiting for that day to come.

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HTCandroid Member Level: eHRPD

HTCandroid

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Cost to damn much and they would just raise the price on membership prices again. Look how much a 24hr pass is a month. Add an IT dept that has the brains to add WiFi and all the APs need not to mention all the bandwidth people would suck out of them but cross your fingers cause I have been waiting for that day to come.

 

They wouldn't necessarily need to add an IT department. They could get a business solution through say ATT, Comcast, Timer Warner, Verizon, etc. Usually with more business classes they get on call ITs. I have a buddy that works for a 3d party IT company that goes and fixes down internet service. Since he is on call most of the employees are salary based for legal reasons. Overall, I do agree that it would cost entirely too much.

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HTCandroid Member Level: eHRPD

HTCandroid

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Hey, I am curious. If a cell panel goes out on a none LTE accepted site will that initiate and upgrade when they go out and fix it? I have an issues that started happening a few hours ago. My phone can not make/receive calls or texts yet my phone still cuts in and out of LTE from a different site that has accepted LTE(LTE cutting in and out is normal as the site is pretty far). I am assuming that my phone relies on the closest site for 1x and Evdo and tries to get LTE from that further site. My only conclusion is that the site closest is down. I had to drive to a different LTE accepted site to make a few texts.

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HTCandroid Member Level: eHRPD

HTCandroid

Posted
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Alright I contracted their technical support via chat.

 

 

Jeff: Thank you for visiting Sprint. What questions can I answer for you today?
You: Yes, As of last night I am unable to use the internet, make/receive calls or text messages. I have to drive to down the street to connect to a different cell site to be able to make calls and texts
Jeff: I do apologize for the inconvenience caused to you.
Jeff: Let's move this chat and make it a window of its own. That way, you'll still see this web page while we chat. Please click 'Yes' to move it now.
Jeff: Thank you for moving the chat.
Jeff: Let me refer you to one of our Customer Care specialists. They will be equipped to assist you with your coverage related concern.
Jeff: '
You: thank you
Jeff: The transfer process will only take a few seconds and once it’s completed you’ll be in touch with a specialist. Is there anything else I can assist you with?
Jeff: With your permission I’m going to initiate the chat transfer process, Ok?
You: that is alright
Jeff: Excellent! It’s been a pleasure assisting you. I’m going to transfer you now.
Jeff has left the chat
You are being transferred, please hold...
Jeff: Thank you for your patience. I will be with you shortly.
Agent Sophie G. enters chat
Sophie G.: I understand your concern and apologize for the inconvenience.
Sophie G.: Before we begin, I'll need information from you that allows me to access your account. Please provide me with your:
* Name
* Wireless phone number
* PIN (6-10 digit)
You: me, 555-555-5555, xxxxxxxxxx
Sophie G.: Thank you.
You: no problem
Sophie G.: Is this an Employee Referral Account?
You: yes
Sophie G.: To better assist you with your question, I will transfer you to an Employee Account chat specialist.
 
If you prefer, you can request support by:
* Email by sending a message to employeephoneprograms@sprint.com or
* Phone by calling 1-888-876-8381.
You: I thought that was just in the situation that I need to make changes to the account.
You: I am having issues with the cell site near by. If I email it can take hours to get a response and I can not call because my handset can not make/receive calls or texts
Sophie G.: I do understand that but me there is certain details which need to access from your account to get it checked and we are not authorized to access Employee or Employee Referral Accounts from here.
Sophie G.: So, please transfer me to Employee specialist.
Sophie G.: It may take few moments to transfer your chat to them.
Sophie G.: Please stay connected.
You: thank you
Sophie G.: You are welcome.
Sophie G. has left the chat
You are being transferred, please hold...
Jeff: Thank you for your patience. I will be with you shortly.
Jeff: Thank you for your patience. I will be with you shortly.
Jeff: Thank you for your patience. I will be with you shortly.
Jeff: Thank you for your patience. I will be with you shortly.
Jeff: Thank you for your patience. I will be with you shortly.
Jeff: Thank you for your patience. I will be with you shortly.
Jeff: Thank you for your patience. I will be with you shortly.
Jeff: Thank you for your patience. I will be with you shortly.
Jeff: Thank you for your patience. I will be with you shortly.
Jeff: Thank you for your patience. I will be with you shortly.
Jeff: Thank you for your patience. I will be with you shortly.
Jeff: Thank you for your patience. I will be with you shortly.
Jeff: Thank you for your patience. I will be with you shortly.
Jeff: Thank you for your patience. I will be with you shortly.
Jeff: Thank you for your patience. I will be with you shortly.
Jeff: Thank you for your patience. I will be with you shortly.
Jeff: Thank you for your patience. I will be with you shortly.
Jeff: Thank you for your patience. I will be with you shortly.
Jeff: Thank you for your patience. I will be with you shortly.
Jeff: Thank you for your patience. I will be with you shortly.
Jeff: Thank you for your patience. I will be with you shortly.
Jeff: Thank you for your patience. I will be with you shortly.
Jeff: Thank you for your patience. I will be with you shortly.
Agent Sean F. enters chat
Sean F.: Hi there!
You: Hello
Sean F.: I'm sorry for the trouble. I'll be glad to check into that for you.
Sean F.: Please bear with me a moment while I access your account.
You: no problem
Sean F.: Thanks for your patience. Could you please provide the address you're experiencing the issues at?
You: address
Sean F.: Great, thank you. It appears we may have an unreported issue in the area. I can definitely submit a network pinpoint to have the area investigated. Before I do that though we can try a few steps with the phone to be safe.
Sean F.: Let's power the phone off for a few moments and I'll retrigger things from here. I'll let you know when you can start reloading it.
You: alright it is off
Sean F.: Ok, good deal. Should just take another moment for this part.
Sean F.: Alrighty, there we go. I have everything refreshed so you can start turning it on now.
Sean F.: Once it's reloaded, updated and ready let's try a quick test call to 888-546-0314 to make sure it's up and running properly.
You: I received and error message: The network is busy. Please try again later.

 

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