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Shentel / Sprint LTE - (was ntelos - West & N&W Virginia)


marioc21

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For about 1 minute today in Roanoke my phone lit up with "extended network LTE", then went to no service and then back to 3G. Maybe something is happening but I will believe it when I see it.

Was on iPhone 6 Plus .

Yesterday and today I have been getting the 3G to 1X to No service and then back to 3G all day. It will do it randomly but only when the enable LTE switch is on

 

 

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Yesterday and today I have been getting the 3G to 1X to No service and then back to 3G all day. It will do it randomly but only when the enable LTE switch is on

 

 

Sent from my iPhone using Tapatalk

That's exactly the problem I was having while traveling through West Virginia and Virginia.

 

-Anthony

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For all of those Iphones with the 3g to 1x issue, this has been working for the majority of my customers.

 

1. Reset Network Settings

2. Turn of LTE as soon as the phone turns back on

3. Connect to WiFi

4. dial ##Update#

5. Make sure LTE is still turned off in cellular data.

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Also, From what I've been told by a direct Shentel Rep, once they receive the towers from nTelos they will be flipping the switch for all of us. This isn't poised to happen until the beginning of 2016. We were expected to receive LTE by end of 2015, but that was before this nTelos/Shentel thing happened. So it has been pushed off for a few months.

 

So don't get your hopes up for LTE I'd say until around February 16 or Later.

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They have been Testing in and around Charleston WV since Mid 2015 and the last I heard from anyone was August about a soft trial/launch to Android devices only and then a targeted date specifically for "This area or Around this area" to be OCT/NOV of 2015. And that was completely contingent on how things were working with trial periods.

 

Unfortunately I don't know what I'm allowed/not allowed to say in regards to specifics, so I didn't bring that up on here back in August when I was told that.

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Sadly I think Sprint is going to lose a large number of customers in Charlottesville. In my office I am one of the few Sprint users left due to lack of 4G. Most of the users don't care about LTE but when the 3G has been topping out at a whopping 0.20-0.50 here complaints start happening. I can say I am frustrated to not have LTE when it is working just fine for nTelos users

 

 

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They have been Testing in and around Charleston WV since Mid 2015 and the last I heard from anyone was August about a soft trial/launch to Android devices only and then a targeted date specifically for "This area or Around this area" to be OCT/NOV of 2015. And that was completely contingent on how things were working with trial periods.

 

Unfortunately I don't know what I'm allowed/not allowed to say in regards to specifics, so I didn't bring that up on here back in August when I was told that.

Trials ? This is mature technology. Sounds more like the contingency once based around who pays for this.

 

 

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Sounds to me like Sprint just doesn't give a damn about Roanoke VA. They are the only carrier in this city without LTE and they don't even care enough to give us an honest answer of when it will get better. Hell Verizon launched LTE here in November of 2011, 4 years ago now. It's getting to be a big joke....it's time to move on.

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