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Problems with LG G2

attractive

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attractive Member Level: Smoke Signals

attractive

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Hello! I'm new to Sprint and I'm having some issues with my LG G2. I was hoping someone could assist me with it.

 

1. My most urgent problem is the constant powercycling. If the screen is locked and I unlock it, oftentimes it powercycles once or twice before I can actually use the phone. It's not the issue with the proximity sensor being covered (that's totally separate). It's just when I Swype to unlock the phone.

 

2. I can't use the internet when I'm on the phone. I can't believe it and it's really disappointing that it's doing this.

 

3. My Swype doesn't automatically space between words when I'm on the internet. If I don't actually touch the space bar, then allmywritinglookslikethis. Mypreciousphonespacedbetweenwords. I'mnotsureifthisisasettingbutIneedhelpplease!

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attractive Member Level: Smoke Signals

attractive

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Sorry I don't see an edit button. The phone freezes when I swipe to unlock it.

 

I can't use data and internet at the same time. I read issues about the LG g2 having LTE issues but I'm not sure what that means.

 

My previous phone didn't have issues with Swype not spacing properly.

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gr8nuguy Member Level: 4G LTE

gr8nuguy

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if you have insurance on your phone or esrp (equipement service & replacement program) , take it to sprint. First I would try a factory reset. If you still have those power issues, bring it to sprint and see if they can replace it for you. If your new enough (14 days), they should just swap it out real quick 

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The Dave Member Level: 4G WiMax

The Dave

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I would also try a factory reset and if that fails to fix the problem then I would take it to a Sprint repair store as suggested. It sounds like a funky software issue.

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attractive Member Level: Smoke Signals

attractive

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hmmmm is that sarcasm? At any rate I already had the auto space feature selected....it works for text messages,it's only when I'm on webpages that it does this. Also I can't imagine a smartphone in 2014 that's DESIGNED not to allow you to use the internet while on the phone.

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newboyx Member Level: 4G WiMax

newboyx

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hmmmm is that sarcasm? At any rate I already had the auto space feature selected....it works for text messages,it's only when I'm on webpages that it does this. Also I can't imagine a smartphone in 2014 that's DESIGNED not to allow you to use the internet while on the phone.

Not sarcasm, it's a fact. No Sprint triband phones are SVLTE. Therefore no talk and data simultaneously. This will most likely continue into the foreseeable future.

 

Sent from my LG-LS980 using Tapatalk

 

 

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S4GRU Member Level: LTE Advanced

S4GRU

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Also I can't imagine a smartphone in 2014 that's DESIGNED not to allow you to use the internet while on the phone.

This is a bad assumption. There are not many devices anymore on the Sprint network that you can use simultaneous voice and data, except WiFi. To use simultaneous voice and LTE, you need a single band LTE device. To use simultaneous voice and 3G, you need one of the first generation Sprint LTE devices.

 

If you need simultaneous voice and data and one of these newest devices, you will need to go to another provider. Sprint is only producing Triband LTE devices, and they do not support simultaneous voice and data except on WiFi.

 

Robert via Samsung Note 8.0 using Tapatalk Pro

 

 

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The Dave Member Level: 4G WiMax

The Dave

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I am an Internet addict and even I haven't had a moment where I thought to myself that the lack of simultaneous voice and data was a major issue. You can always use wifi if it's a big deal and I'd that doesn't work for you, there are a variety of free hot spot plans that can provide enough data to browse and check email while you are on a call and the only thing you need to do is purchase a hot spot device.

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CAREND Member Level: eHRPD

CAREND

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i had the swype issue a few times on my HTC one on online forums.  I would make sure it is up to date, and if that is not the case you may want to go to swype's forum and look in there.  There should be a fix for this issue.

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