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Sprint Holiday Gifts

Marv1

By Marv1
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Scott Member Level: 1x Advanced

Scott

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An employee on the Sprint subreddit posted that tomorrow's promotion has been changed. Instead of three months, you will have to have had your phone for seven months to be eligible.

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Be careful. According to Sprint care on Twitter, this is not the case.     EDIT: Just realized your initial question.  Bestbuy had a promo for $19 credit during a period of time and we took advan

Marv1
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Not sure if this was mentioned here, but just now seeing this offer for loyal customers.   http://connection.sprint.com/special-holiday-gifts-just-for-you  

Rocket87 Member Level: 4G WiMax

Rocket87

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An employee on the Sprint subreddit posted that tomorrow's promotion has been changed. Instead of three months, you will have to have had your phone for seven months to be eligible.

I can confirm this.

 

Sent from my SM-N910P using Tapatalk

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mmark27 Member Level: 4G WiMax

mmark27

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I can confirm this.

 

Sent from my SM-N910P using Tapatalk

 

Alright, I've coached up my parents with enough knowledge to make them dangerous tomorrow at a Sprint store.  I hope it goes as planned.  They started their leases on Nov 29, 2014, so they're past the 3, 7, or 12 month cuts.  My dad's line still isn't showing the "upgrade eligible" icon online yet, but that doesn't make any sense as it was started the same time as my mom's which does have it. Oh well, hope it works for them! 

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anotherBAM Member Level: 1xRTT

anotherBAM

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Anyone have confirmation this thing is a go?

 

Sent from my Sprint Note5

 

 

I haven't seen anything about it anywhere yet.

 

It's now live on the site now.

 

 

It’s Upgrade Day! If you, or someone on your account, has had your phone for 7 months or more, you may be eligible to upgrade it today!
 

Valid only December 11, 2015 12:01 AM CST to 11:59 PM CST. Valid only for Sprint customers in good standing who have had their phones7 months or more. Excludes devices on Easy Pay. Restrictions apply.

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mmark27 Member Level: 4G WiMax

mmark27

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I'm showing on my brother's account that no loyalty credit will be added upon checkout.  I really do not want to lose his $19 credit so I'll probably call in shortly.

 

Why do the loyalty credits vary so much, $19, $15, $10??  When I got the $15 one last Nov (2014) they said (and was in writing) as long as you keep leasing a device, you'll keep the loyalty credit.  I'm assuming that the credit amounts, and maybe the fine print have evolved with it over the year???

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Ascertion Member Level: LTE Advanced

Ascertion

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Why do the loyalty credits vary so much, $19, $15, $10?? When I got the $15 one last Nov (2014) they said (and was in writing) as long as you keep leasing a device, you'll keep the loyalty credit. I'm assuming that the credit amounts, and maybe the fine print have evolved with it over the year???

Be careful. According to Sprint care on Twitter, this is not the case.

 

777db40d2527a115d73f82de465471aa.jpg

 

EDIT: Just realized your initial question.  Bestbuy had a promo for $19 credit during a period of time and we took advantage of it on one line.  At the same time, Sprint's was $15/line through them.  Now I believe it's been bumped down to $10 credit per line.

Sent from my Nexus 5X

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mmark27 Member Level: 4G WiMax

mmark27

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My dad is reporting that the employee he's dealing with indicates that there is NO problem keeping his loyalty credits, upgrading his current leases, etc. I'll update if this isn't the case in the end.  They're spending the time using the Samsung switch utility to transfer stuff.....68 year old parents don't get "the cloud".

 

EDIT as an update: 

 

It looks like everything went as planned.  There is a $200 charge lingering on our Sprint account at this time for the Lease Cancellation Fee, but the employee assured my dad that would clear up in a day or two as they work things out.  It also appears as though the $15 loyalty credit will remain as well.  Hope others have luck. 

 

EDIT EDIT:  That $200 charge is a placeholder until the leased devices that were turned in make it back to the Sprint warehouse and get into the system there.  Sprint CS has been really great today.  Well done to them! 

 

Also, the Loyalty Credits will remain in perpetuity until you change your plan, so do NOT change your plan, that's the only way they can take them away from you. 

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