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Overnight site hiccups

mikejeep

By mikejeep
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mikejeep Member Level: LTE Advanced

mikejeep

Posted
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I know it's been previously mentioned that around 1:20am Eastern the site sometimes goes offline for a few minutes and an error message is displayed. Lately it's been happening far more frequently during the overnight hours. I couldn't get on the site for a few hours tonight, and I am still having problems with certain pages (such as "Content I Follow" and the equivalent screen in Tapatalk). The error message that has been displayed recently is this:

 

"s4gru.com Driver Error

 

There appears to be an error with the database.

If you are seeing this page, it means there was a problem communicating with our database. Sometimes this error is temporary and will go away when you refresh the page. Sometimes the error will need to be fixed by an administrator before the site will become accessible again."

 

I didn't see anyone else mentioning this, so I just wanted to make sure it was getting mentioned.

 

-Mike

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Destroyallcubes Member Level: 4G LTE

Destroyallcubes

Posted
Posted

I know it's been previously mentioned that around 1:20am Eastern the site sometimes goes offline for a few minutes and an error message is displayed. Lately it's been happening far more frequently during the overnight hours. I couldn't get on the site for a few hours tonight, and I am still having problems with certain pages (such as "Content I Follow" and the equivalent screen in Tapatalk). The error message that has been displayed recently is this:

 

"s4gru.com Driver Error

 

There appears to be an error with the database.

If you are seeing this page, it means there was a problem communicating with our database. Sometimes this error is temporary and will go away when you refresh the page. Sometimes the error will need to be fixed by an administrator before the site will become accessible again."

 

I didn't see anyone else mentioning this, so I just wanted to make sure it was getting mentioned.

 

-Mike

Been seeing it more lately. But usually is fixed in around 15 minute's.  I've been seeing it more with other sites lately

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The Dave Member Level: 4G WiMax

The Dave

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I am getting the error right now whenever I try to click on any of the sub forums. I was able to get into this thread since it was listed on the front page as a new thread.

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WiWavelength Member Level: LTE Advanced

WiWavelength

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The View New Content link in The Forums seems to be the biggest culprit.  Most/all other links are working.

 

AJ

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S4GRU Member Level: LTE Advanced

S4GRU

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Posted

The View New Content link in The Forums seems to be the biggest culprit. Most/all other links are working.

 

AJ

This has been fixed now. IP Board has asked me to limit the number of new notifications for members. Currently it is set to no limit. He suggested capping at 100. They said this is the cause of our problems.

 

Robert via Samsung Note 8.0 using Tapatalk Pro

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The Dave Member Level: 4G WiMax

The Dave

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I thought maybe Ericsson had taken over the maint contract here too!  :) :)

If that were the case, the new content would available but blocked for an indefinite period of time.

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mrknowitall526 Member Level: eHRPD

mrknowitall526

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The View New Content link in The Forums seems to be the biggest culprit.  Most/all other links are working.

 

AJ

Whoa, I *JUST* saw this once you pointed it out!  That made my day - I kept wondering if there was a way I could see this!  That link is pretty well hidden up there in that corner...

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mikejeep Member Level: LTE Advanced

mikejeep

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This has been fixed now. IP Board has asked me to limit the number of new notifications for members. Currently it is set to no limit. He suggested capping at 100. They said this is the cause of our problems.

 

Thanks Robert! I just noticed that I have thousands of notifications saved.. 313 pages of them going back to March. I can't think of why anyone would need that archive, and I'm sure it's clogging up a database somewhere. I started deleting them page-by-page, but that was a bit tedious.

 

-Mike

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MacinJosh Member Level: LTE Advanced

MacinJosh

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Thanks Robert! I just noticed that I have thousands of notifications saved.. 313 pages of them going back to March. I can't think of why anyone would need that archive, and I'm sure it's clogging up a database somewhere. I started deleting them page-by-page, but that was a bit tedious.

 

-Mike

313 pages? That's a lot of pages of notifications.

 

 

Sent from Josh's iPhone 5 using Tapatalk 2

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The Dave Member Level: 4G WiMax

The Dave

Posted
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I had 33 pages. I never realized that they kept building up like that. Fortunately, it didn't take long to get rid of them. It'd be nice to just do a batch select/delete of all instead of what is on the current page.

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WiWavelength Member Level: LTE Advanced

WiWavelength

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Whoa, I *JUST* saw this once you pointed it out!  That made my day - I kept wondering if there was a way I could see this!  That link is pretty well hidden up there in that corner...

 

Shall I edit your username then to mrnotknowitall526?

 

;)

 

AJ

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S4GRU Member Level: LTE Advanced

S4GRU

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I changed the maximum number of notifications this a morning. It should help things out tremendously on the server side. We are now limited to 50 for members, 100 for Sponsors, 200 for Premier Sponsors. I did not change them for staff.

 

Robert via Samsung Note 8.0 using Tapatalk Pro

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MacinJosh Member Level: LTE Advanced

MacinJosh

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I changed the maximum number of notifications this a morning. It should help things out tremendously on the server side. We are now limited to 50 for members, 100 for Sponsors, 200 for Premier Sponsors. I did not change them for staff.

 

Robert via Samsung Note 8.0 using Tapatalk Pro

So that means I still need to finish deleting my other 30 pages of notifications? I got rid of 10 already. :(

 

Sent from my Nexus 5 using Tapatalk

 

 

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mikejeep Member Level: LTE Advanced

mikejeep

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So that means I still need to finish deleting my other 30 pages of notifications? I got rid of 10 already. :(

 

I think you're exempt as "Staff" -- my 311 pages are suddenly down to 4, which makes sense based on my new limit of 200.

 

-Mike

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MacinJosh Member Level: LTE Advanced

MacinJosh

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I think you're exempt as "Staff" -- my 311 pages are suddenly down to 4, which makes sense based on my new limit of 200.

 

-Mike

That's why I still have to go empty my notifications, lol.

 

Sent from my Nexus 5 using Tapatalk

 

 

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CAREND Member Level: eHRPD

CAREND

Posted
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That's why I still have to go empty my notifications, lol.

 

Sent from my Nexus 5 using Tapatalk

 

Since i'm not staff, do the notifications inform you of post reporting, i.e. spam, violation of user agreement, etc.?  If not, why not limit staff to 1k?

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S4GRU Member Level: LTE Advanced

S4GRU

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Since i'm not staff, do the notifications inform you of post reporting, i.e. spam, violation of user agreement, etc.? If not, why not limit staff to 1k?

The small number of staff we have just does not put much burden on the servers. It's the multiplier of members that burdens it greatly.

 

Robert via Samsung Note 8.0 using Tapatalk Pro

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