hescominsoon Posted June 24, 2016 Share Posted June 24, 2016 All of my phones have been going nuts today. Some of them are cycling between 3 and 4g..some loose their registration and won't come back on..and my phone that is in dallas is stuck on 1x no matter what. Until recently the only phone of mine that seemed unaffected was my nexus 6 and the recently lost 4g and reverted to 1x itself. I finally called in and the automation was acting like it was running on a 486. it would take up to two minutes to get through each step with loooooong pauses before the next step in the tree would announce itself. After about 10 minutes i get through to somebody's station and all i hear is several tech talking about how screwed up things are right now and then about dinner dates..boyfreinds gifts and whatnot..so i hung up and tried again. After another 10 minutes of the same thing I get answered by a tech with a simple phrase..our system is having major problems. Please clal back in a few minutes. Weirdest thing I have ever seen.. It seems they had a major failure somewhere and are working quickly to fix it. I am not bashing just reporting that if you see your phones acting strange right now...Sprint is having some network issues. 1 Quote Link to comment Share on other sites More sharing options...
belusnecropolis Posted June 24, 2016 Share Posted June 24, 2016 That sure was an interesting phone tree experience, if not long and ambiguous to your problem needs Location specific maybe? Those do sound like some unique results and related response. I am conducting my standard late night GMO brutality as usual here in ruralish SC. Streaming metal at good quality over a strangely better than usual signal. Let's see if some other users can chime in with their results and if a call helped out. Are you able to try chat support online? What a strange set of somethings that someone set in motion whom will probably be reprimanded come tomorrow. Thank you for sharing this. Quote Link to comment Share on other sites More sharing options...
JimBob Posted June 24, 2016 Share Posted June 24, 2016 I notice my phone currently has no LTE connection now that I have opened this thread. Quote Link to comment Share on other sites More sharing options...
Dkoellerwx Posted June 24, 2016 Share Posted June 24, 2016 Nothing unusual here. Sent from my LG G4 Quote Link to comment Share on other sites More sharing options...
dkyeager Posted June 24, 2016 Share Posted June 24, 2016 Some times that indicates new service coming on line. Else check here: http://downdetector.com/status/sprint Quote Link to comment Share on other sites More sharing options...
bigmachine Posted June 24, 2016 Share Posted June 24, 2016 Yesterday morning I had problems connecting to Clear B41 on my 6s with baseband 24.2. The problem has since been resolved. 1 Quote Link to comment Share on other sites More sharing options...
hescominsoon Posted June 24, 2016 Author Share Posted June 24, 2016 i have not tried calling in again yet as i have been on the road. I am sending the airave back as i will not need it anymore.... Quote Link to comment Share on other sites More sharing options...
Mercurial1 Posted June 24, 2016 Share Posted June 24, 2016 We seem to be having some ecsfb issues in new england Quote Link to comment Share on other sites More sharing options...
greenbastard Posted June 25, 2016 Share Posted June 25, 2016 Lately, I've been having issues with my Nexus dropping service when I pick up Clearwire B41. Unfortunately, no Sprint Zone app means I have to suck it up or go through the mess of calling them. Not worth it. Quote Link to comment Share on other sites More sharing options...
hescominsoon Posted June 27, 2016 Author Share Posted June 27, 2016 Lately, I've been having issues with my Nexus dropping service when I pick up Clearwire B41. Unfortunately, no Sprint Zone app means I have to suck it up or go through the mess of calling them. Not worth it. I had a similar issue but with band 25 and 26. for my area it was the tower that serves the upper half of my town was having an EHRPD handoff problem. Disabling LTE solved it as a workaround. it took a year but once i told them what the issue was AND which tower it was I got a personal visit from a NOC engineer based out of Virginia(I am in Brunswick, MD). After a two hour FTF discussion I learned A TON about the internals of the Sprint network and why that particular tower was having issues. A couple of weeks after said visit the issue was fixed. Quote Link to comment Share on other sites More sharing options...
guitardoc64 Posted August 8, 2016 Share Posted August 8, 2016 I called. Apparently there is a huge outage in Texas and a lot of the South. Funny, right after hanging up, I suddenly had some data service for the first time in hours. Quote Link to comment Share on other sites More sharing options...
greenbastard Posted August 8, 2016 Share Posted August 8, 2016 I called. Apparently there is a huge outage in Texas and a lot of the South. Funny, right after hanging up, I suddenly had some data service for the first time in hours.Noticed that too. 3G was down as well. Did you get bill credit? Sprint reps (the ones located in the US and not India) are fast to offer bill credit for the inconvenience when they admit it's their fault. Quote Link to comment Share on other sites More sharing options...
guitardoc64 Posted August 8, 2016 Share Posted August 8, 2016 Yeah they offered me a credit. It's still working now, slow as frozen molasses but I have data. 1 Quote Link to comment Share on other sites More sharing options...
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