Jump to content

Sprint Direct Connect Outage


Recommended Posts

Good morning, it appears that there is an outage of Sprint Direct Connect Service (not to be confused with Nextel Direct Connect). I contacted Sprint and they will acknowledge the issue but I did not get an ETA or a reason for the issue. I was hoping one of you could enlighten me to some degree. I mainly want to know why the service would go down and if I should expect that to be a regular occurrence while the service matures. Thanks.

 

PTT.png

Link to comment
Share on other sites

It is a nationwide outage. This is the first time it has happened as far as I am aware. We heard it should be back up within the hour.

 

Sent from my EVO LTE

Link to comment
Share on other sites

It is a nationwide outage. This is the first time it has happened as far as I am aware. We heard it should be back up within the hour.

 

Sent from my EVO LTE

 

I´m still out as of right now. Do you know what happened? Also another question. Do you know why the service refuses to work while in 1X? I doubt it is a bandwidth limitation because it works if you are in a call (initiated in 3G) that drops down to 1X while in the call... but if the call times out you are stuck out of PTT until 3G comes back up (usually have to cycle the CDMA radio off and on for it to get 3G again cause of an open data session).

Link to comment
Share on other sites

 

I´m still out as of right now. Do you know what happened? Also another question. Do you know why the service refuses to work while in 1X? I doubt it is a bandwidth limitation because it works if you are in a call (initiated in 3G) that drops down to 1X while in the call... but if the call times out you are stuck out of PTT until 3G comes back up (usually have to cycle the CDMA radio off and on for it to get 3G again cause of an open data session).

 

I know as much as you do in regards to what happened. Our service is still down so the estimated time to repair we were given was wrong. All I know is someone's day is going much worse than mine.

 

What phones are you using. The dura xt phones we have are working OK.

 

Sent from my EVO LTE

Link to comment
Share on other sites

I know as much as you do in regards to what happened. Our service is still down so the estimated time to repair we were given was wrong. All I know is someone's day is going much worse than mine.

 

What phones are you using. The dura xt phones we have are working OK.

 

Sent from my EVO LTE

 

Bummer... I have the Motorola Admiral, like the one in my picture. I was hoping someone had a more of an inside narrative to what happened.

Link to comment
Share on other sites

Is it back up? Because I did a speed test at that time (8:30) and it was blazing on 3g. Now (12:00) not so much I attributed it to network load. Wonder if the Sprint Direct Connect has any affect on 3g speed? Anybody know? Anyway same location (at my desk at work) here are the results:

speedCompare.JPG

Link to comment
Share on other sites

Hopefully Sprint continues to improve SDC performance.

 

User "e911com" over at hofo seems to have some good info on SDC issues.

 

http://www.howardfor...e-Duramax/page3

 

According to e911com Sprint Direct Connect outage was related to a maintenance update that went wrong

 

Due to a Sprint maintenance issue earlier this morning, SDC services are not working nationwide today. There is no estimated time for SDC service restoral according to Sprint Network Operations Center.

Link to comment
Share on other sites

Hopefully Sprint continues to improve SDC performance.

 

User "e911com" over at hofo seems to have some good info on SDC issues.

 

http://www.howardfor...e-Duramax/page3

 

According to e911com Sprint Direct Connect outage was related to a maintenance update that went wrong

 

Good info, now if I could only get Sprint to let me swamp that Duramax for a DuraXT. Any suggestions?

Link to comment
Share on other sites

Is it back up? Because I did a speed test at that time (8:30) and it was blazing on 3g. Now (12:00) not so much I attributed it to network load. Wonder if the Sprint Direct Connect has any affect on 3g speed? Anybody know? Anyway same location (at my desk at work) here are the results:

speedCompare.JPG

 

You know its funny you say that because I SWEAR it seems like that all of our 3g problems started when Sprint Direct Connect launched. Here in Indy at least it seems as if that soon as it launched my internet went from .8-1.2mbps all the time to .2-.4,mbps....buuut what do I know? :rolleyes:

Link to comment
Share on other sites

 

You know its funny you say that because I SWEAR it seems like that all of our 3g problems started when Sprint Direct Connect launched. Here in Indy at least it seems as if that soon as it launched my internet went from .8-1.2mbps all the time to .2-.4,mbps....buuut what do I know?

 

Based on the audio quality I doubt it uses that much bandwidth. It is good enough to be useful, but hardly hi-def. :) It does look like from the ##data settings that there is some sort of QoS where it may bump other traffic out of the way.

 

Sent from my EVO LTE

Link to comment
Share on other sites

You know its funny you say that because I SWEAR it seems like that all of our 3g problems started when Sprint Direct Connect launched. Here in Indy at least it seems as if that soon as it launched my internet went from .8-1.2mbps all the time to .2-.4,mbps....buuut what do I know? :rolleyes:

 

2008?

I had a SDC phone back then

Link to comment
Share on other sites

I really doubt it has a major strain on our 3g network. I just wanted to show how the network here is and if it was a possibility the two were related. C'mon NV! :D

 

It shouldn´t be, it can even run on 1X (on most phone with SDC)

Link to comment
Share on other sites

Good Morning:

 

I am new at this. I very much appreciate this web site!! I am working on a Sprint Direct Connect service issue in Bothel, WA. Trying -to confirm if you are aware of any issues happening yesterday 7-25-12? I was told by Sprint support out of Denver that there was a nationwide outage of the Sprint Direct Connect service most of day yesterday.

 

Thanks,

 

JJ

Link to comment
Share on other sites

Good Morning:

 

I am new at this. I very much appreciate this web site!! I am working on a Sprint Direct Connect service issue in Bothel, WA. Trying -to confirm if you are aware of any issues happening yesterday 7-25-12? I was told by Sprint support out of Denver that there was a nationwide outage of the Sprint Direct Connect service most of day yesterday.

 

Thanks,

 

JJ

 

Welcome aboard, JJ. There is a thread concerning the outage already. See

 

http://s4gru.com/index.php?/topic/1657-sprint-direct-connect-outage/

Link to comment
Share on other sites

Good Morning:

 

I am new at this. I very much appreciate this web site!! I am working on a Sprint Direct Connect service issue in Bothel, WA. Trying -to confirm if you are aware of any issues happening yesterday 7-25-12? I was told by Sprint support out of Denver that there was a nationwide outage of the Sprint Direct Connect service most of day yesterday.

 

Thanks,

 

JJ

 

Welcome to S4GRU JJ. I believe your question can be answered in this thread. http://s4gru.com/ind...connect-outage/ in the future, please utilize the search function or browse the forums. I will move these posts to the SDC outage thread once you respond that you are tracking. Thanks.

 

Scott-Moderator

 

Edit: ballman beat me... LOL

Link to comment
Share on other sites

Good Afternoon from Mukilteo, WA state:

 

I am very happy I found this site on the Web. Very much appreciate this web site! Very professional but fun atmosphere with very insightful knowledge base.

 

I am wondering if anyone is aware of a nationwide outage on the Sprint Direct Connect service yesterday 7-25-12? I was told this was the case from a Sprint support rep out of Denver yesterday. I am troubleshooting some service issues for a client who uses Direct Connect and Nextel PTT extensively.

 

Thanks,

 

JJ

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • large.unreadcontent.png.6ef00db54e758d06

  • gallery_1_23_9202.png

  • Similar Content

  • Posts

    • Since this is kind of the general chat thread, I have to share this humorous story (at least it is to me): Since around February/March of this year, my S22U has been an absolute pain to charge. USB-C cables would immediately fall out and it progressively got worse and worse until it often took me a number of minutes to get the angle of the cable juuuussst right to get charging to occur at all (not exaggerating). The connection was so weak that even walking heavily could cause the cable to disconnect. I tried cleaning out the port with a stable, a paperclip, etc. Some dust/lint/dirt came out but the connection didn't improve one bit. Needless to say, this was a MONSTER headache and had me hating this phone. I just didn't have the finances right now for a replacement.  Which brings us to the night before last. I am angry as hell because I had spent five minutes trying to get this phone to charge and failed. I am looking in the port and I notice it doesn't look right. The walls look rough and, using a staple, the back and walls feel REALLY rough and very hard. I get some lint/dust out with the staple and it improves charging in the sense I can get it to charge but it doesn't remove any of the hard stuff. It's late and it's charging, so that's enough for now. I decide it's time to see if that hard stuff is part of the connector or not. More aggressive methods are needed! I work in a biochem lab and we have a lot of different sizes of disposable needles available. So, yesterday morning, while in the lab I grab a few different sizes of needles between 26AWG and 31 AWG. When I got home, I got to work and start probing the connector with the 26 AWG and 31 AWG needle. The stuff feels extremely hard, almost like it was part of the connector, but a bit does break off. Under examination of the bit, it's almost sandy with dust/lint embedded in it. It's not part of the connector but instead some sort of rock-hard crap! That's when I remember that I had done some rock hounding at the end of last year and in January. This involved lots of digging in very sandy/dusty soils; soils which bare more than a passing resemblance to the crap in the connector. We have our answer, this debris is basically compacted/cemented rock dust. Over time, moisture in the area combined with the compression from inserting the USB-C connector had turned it into cement. I start going nuts chiseling away at it with the 26 AWG needle. After about 5-10 minutes of constant chiseling and scraping with the 26AWG and 31AWG needles, I see the first signs of metal at the back of the connector. So it is metal around the outsides! Another 5 minutes of work and I have scraped away pretty much all of the crap in the connector. A few finishing passes with the 31AWG needle, a blast of compressed air, and it is time to see if this helped any. I plug my regular USB-C cable and holy crap it clicks into place; it hasn't done that since February! I pick up the phone and the cable has actually latched! The connector works pretty much like it did over a year ago, it's almost like having a brand new phone!
    • That's odd, they are usually almost lock step with TMO. I forgot to mention this also includes the September Security Update.
    • 417.55 MB September security update just downloaded here for S24+ unlocked   Edit:  after Sept security update install, checked and found a 13MB GP System update as well.  Still showing August 1st there however. 
    • T-Mobile is selling the rest of the 3.45GHz spectrum to Columbia Capital.  
    • Still nothing for my AT&T and Visible phones.
  • Recently Browsing

    • No registered users viewing this page.
×
×
  • Create New...