By the way, love this site!!

Within the last week here (Around Waterloo, Iowa) myself and 7 other people I know with Sprint are having a horrible time keeping a call going. Within a 15 minute time span I can experience 8 drops. I can only hope this gets better soon,(as well as 3g, our speeds have been down as low as .10Mbit down lately and the spotty WiMax isn't even worth trying) and I will be pre-ordering my new Evo on the 7th to show my support and renewing for another 2 years. Hopefully I'm making the right choice.

I experienced a series of dropped calls yesterday. Called Customer Service to report the issue....as soon as they pulled up my account, I was transferred to the Account Services department and was issued a credit for the whole month of service without even asking. The rep even upgraded my half dozen Samsung Airave units to the new Airvana ones.

Unfortunately i must say that not only the data speeds have me considering leaving sprint, but now the dropped calls! I live on the outskirts of Chicago (joliet) and i honestly don't even bother picking up my phone now. You cant make it through a 2 minute conversation without dropping the call at least 3 times! They are promising customers it'll be "fixed in June" and for their sake i hope so. I cant keep saying to hold off on sprint to all my friends,family and co workers.

That explains it!

I live in New Lenox, which is a small town outside of Joliet and work out in the boonies where signal has always been questionable. But even in the area's closer to Joliet where I use to have full bars, I will go full bars, 0 bars, full bars, 0 bars as I drive down the road, with maybe a 1/4 mile between changes. Often get dropped every few minutes to every few seconds. And it explains why my wife who commutes up into Chicago is much less effected. I knew that they had been doing upgrades and figured that was it, just didn't know the reason behind it.

It is truelly horrible. They really need to fix it as it makes phone calls nearly impossible.

Their is a new tower just build on rt 53 by Elwood, brand spanking new and doesn't appear to be turned on yet. Not sure if its a Sprint tower or somebody else. The sprint page doesn't show a new tower going up their.

I would like to report that the network issues proceed much longer than 2 weeks. People in DeKalb have been experiencing the issue since the beginning of the year and the problems have continued through this week.

I have fewer problems in my Evo 3D than other people report, but I do have issues every now and then.

I'm going to go with they either missed a tower or there are other problems because as I proceed into the suburbs, the problem lessens. I won't leave the 3D for the 4GLTE until they launch because I still use the WiMAX in some areas.

I live in Dekalb area too, was dropping calls like it was my job back in spring and early summer. Though, I noticed the problems started more or less at the onset of 2012 for my area. The dropped calls continue, but they aren't as bad in Dekalb area as they were earlier. My service was so bad I demanded Sprint pay ME for losses incurred to my business by not being able to communicate properly. Instead, they are reducing my bill by $75/month, and offered to waive the early termination fee if I wished to end my contract with Sprint. I found the bill reduction to be a fair solution, so I still have them. I must say, sprint has not done a good job of explaining the issue to their customers, instead they all pretend like they are surprised you are having problems, and go through the standard "let me see if there are any towers down in your area". In the end, after several calls and complaints, I finally had someone explain it to me, and offer me a solution. I've felt short changed by Sprint through the Nextel transition (I kept that service to the point it became baiscally unusable), the 4g WiMax debacle (they promised me it was "coming soon" and encouraged me to switch to a 4g device so I was "ready" for a service that never came that I'm now stuck paying for, and now this mess where I can't even make a basic voice call...LOL what a mess. I'll stick with them for the time being because of the price, and because I honestly don't think the other options are all that great either. If Sprint doesn't get their act together, they are going to be toast. I'm sure they have lost MANY THOUSANDS of customers due to this issue, Chicago is not a market you want to screw up this badly in...

I live in Dekalb area too, was dropping calls like it was my job back in spring and early summer. Though, I noticed the problems started more or less at the onset of 2012 for my area. The dropped calls continue, but they aren't as bad in Dekalb area as they were earlier. My service was so bad I demanded Sprint pay ME for losses incurred to my business by not being able to communicate properly. Instead, they are reducing my bill by $75/month, and offered to waive the early termination fee if I wished to end my contract with Sprint. I found the bill reduction to be a fair solution, so I still have them. I must say, sprint has not done a good job of explaining the issue to their customers, instead they all pretend like they are surprised you are having problems, and go through the standard "let me see if there are any towers down in your area". In the end, after several calls and complaints, I finally had someone explain it to me, and offer me a solution. I've felt short changed by Sprint through the Nextel transition (I kept that service to the point it became baiscally unusable), the 4g WiMax debacle (they promised me it was "coming soon" and encouraged me to switch to a 4g device so I was "ready" for a service that never came that I'm now stuck paying for, and now this mess where I can't even make a basic voice call...LOL what a mess. I'll stick with them for the time being because of the price, and because I honestly don't think the other options are all that great either. If Sprint doesn't get their act together, they are going to be toast. I'm sure they have lost MANY THOUSANDS of customers due to this issue, Chicago is not a market you want to screw up this badly in...

There will be a steady month over month improvement until Winter, when everything should be running to the new normal. If it doesn't meet your needs by the new year, then you may want to consider something else. Because about that time all the improvements will have been completed.

I am optimistic though that you will be much happier at that time.

Robert