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Wes

S4GRU Member
  • Posts

    6
  • Joined

  • Last visited

Profile Information

  • Phones/Devices
    Nexus S 4g
  • Gender
    Male
  • Location
    Dekalb-Sycamore, IL
  • Here for...
    4G Information

Wes's Achievements

Member Level:  Smoke Signals

Member Level: Smoke Signals (1/12)

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Reputation

  1. What a bloody mess out here in Dekalb area... Forget 4G, you cant even get basic 3g to work right. I'd say I have 3g (that is actually usuable) maybe 25% of the time. The rest of the time you either just dont get anything, or its sub dial up speeds. The roller coaster continues.
  2. I posted a couple weeks ago about picking up a 4G signal in Dekalb area (actually Cortland/Maple Park just a couple miles east). Since that time, 3G data has been terrible, and voice is almost unusable. Called Sprint tech support, they confirmed tower work in the area is under way once again. They have no slated date for completion, all they knew is that it could take a while (weeks). They are definitely doing something, hopefully once this is done we've got some 4G.
  3. Picked up LTE for about 15 minutes in Cortland, which is just a couple miles outside of DeKalb. Down was about 14 Mbps
  4. Sorry, new to the forum...was just trying to share my experiences so far. Later. *I was told by Sprint about 45 days ago that they "had no clue" when these issues would cease, does anyone have an idea as to when this might stop? I know Dekalb area is still experiencing problems, although it has gotten a bit better. Is fall a realistic expectation? Or you think this could go into 2013?
  5. They ARE LYING to you. I have recieved a credit on my service, and was even offered a waiver for the early termination fee if I wished to cancel Sprint service. I took the credit, and Sprint deducted $25/month off each of 3 of my lines, for a total deduction of $75/month credited back to me on my bill.
  6. I live in Dekalb area too, was dropping calls like it was my job back in spring and early summer. Though, I noticed the problems started more or less at the onset of 2012 for my area. The dropped calls continue, but they aren't as bad in Dekalb area as they were earlier. My service was so bad I demanded Sprint pay ME for losses incurred to my business by not being able to communicate properly. Instead, they are reducing my bill by $75/month, and offered to waive the early termination fee if I wished to end my contract with Sprint. I found the bill reduction to be a fair solution, so I still have them. I must say, sprint has not done a good job of explaining the issue to their customers, instead they all pretend like they are surprised you are having problems, and go through the standard "let me see if there are any towers down in your area". In the end, after several calls and complaints, I finally had someone explain it to me, and offer me a solution. I've felt short changed by Sprint through the Nextel transition (I kept that service to the point it became baiscally unusable), the 4g WiMax debacle (they promised me it was "coming soon" and encouraged me to switch to a 4g device so I was "ready" for a service that never came that I'm now stuck paying for, and now this mess where I can't even make a basic voice call...LOL what a mess. I'll stick with them for the time being because of the price, and because I honestly don't think the other options are all that great either. If Sprint doesn't get their act together, they are going to be toast. I'm sure they have lost MANY THOUSANDS of customers due to this issue, Chicago is not a market you want to screw up this badly in...
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