JosefTor

It would be very hard to offer a service guarantee of any kind though which would bring down customer satisfaction. Also, you have people like me who are OK with 1 Mbps. The only time I get a speed boost is when cable companies raise their minimum.

This strategy of playing their cards close to their chest kind of sucks and unfortunately I find that it may backfire since sprint had said they are trying to keep their strategy a secret so others don't use it to their advantage. An investor and sprint user probably takes that as they are doing something better than Verizon and very innovative which is probably not the case. Also, I feel that they announced their new network deployment a long time ago and that they should be nearing completion and in fact they haven't started yet that I know of. I think I am just getting impatient as I'm so excited to see what they are doing! I love tower hunting!

Sprint 4 years ago was in a good place with Wall Street as Sprint convinced them that they were not only taking the steps to be viable, but also that they were going to be the best. Wall Street will not like the latest moves Sprint is doing because it is what books call a Loser's Strategy. Let me see who else has the same strategy... Oh Sony. Sprint may think that by being cheap on its network that it is saving money and surviving, but it is just the opposite and going private, going bankrupt, or being bought out will be the only thing Sprint can do. Sprint has a perception problem and when people do make the switch and experience the network, it is not a good one. I'm on project fi and I force the network with each time my phone restarts to only use T-Mobile. Even if T-Mobile is operating at 1 Mbps and Sprint is at 120 Mbps, I get a better overall experience on T-Mobile.

That's too bad. They almost advertise it like it will seek out the best speed. Oh well. I have noticed that the grass isn't always greener on the other side too. I frequently miss calls on tmobile, sometimes the other party can't hear me, and some of my calls are blocked.

Since I've been on Google Fi for over a week, there are a couple negatives so far. The cell service does not appear to look for the best signal or the fastest speed. Instead, it camps on one carrier until all signal is lost, and then it jumps to the other carrier and stays on that one. During the switch, all calls and data are dropped as it takes a mind blowingly long 2 seconds. This poses the same problems that made me leave sprint, I don't ever want to lose signal or LTE. I heard that Google built in a learning mechanism that will self improve over time, but I was more hoping that switches between carriers would be seamless. Also, the wifi calling has not been used so I'm not sure if it is working. I have att uverse so my interest is fast so I'm not sure why it would choose wireless over using wifi. Regardless, I'm happy I switched. I like the much lower monthly fee that aligns with my usage,i like the overseas speeds that actually work, I like the ability to force the phone to switch to a specific carrier, I like visual voicemail. In OC, I make sure I am camped on tmobile or else I'll be pulling my hair out all day and I now have that option. Plus,they gave me a free Christmas gift and $25 off my first statement because I called in. Not sure why other services can't emulate this customer experience.

I just took the plunge to Google Fi and so far it is great... Haven't dropped LTE so far except at home. My one observation that I thought was interesting though is that it locks me onto Tmobile the whole time even though I know Sprint has 2xB41. I thought it was supposed to choose the fastest (granted, I never knew how they would figure this out.

Jury is still out to saying anything concrete but my phone with the new radio is not as bad as the first night. In my area, they could have been doing some 2nd carrier software upgrades as I saw more of then the day after and things stabilized.

Stupid phone. I just upgraded to 6.0.1 and now my sprint experience is bad again. This happened with the first Nexus 5 as well. I bought a strong performer and on the first update, it went to below average. There is a possibility this is due to Sprint... Sprint in OC likes to go for a few months of crappiness and then a couple weeks of nirvana and then back to months of crappiness. Their network engineers here need to be the first ones to be shown the door.

Great speeds besides the unusually low upload speeds.

Applied for or stated that they plan to?

You can just dispute $80 of the charge. You don't have to dispute the whole thing.

I have Amex which doesn't have price protection but they did dispute the charge and are taking it up with Google. In the meantime they have credited my account.

I called my credit card company and got a refund of the difference since the purchase is within 60 days.

Immaterial is very important to a lot of subscribers and they are losing a lot of customers due to not having them upgraded. I think they should make these last towers a priority. If they can't reach the landowner then choose another tower. The definition of insanity is doing the same thing over and over again and expecting a different result.

Last week I noticed they switched band preference away from B41 which, for some reason, makes people drop to 3g more (seems illogical). I noticed that starting yesterday, at least in OC, they may have fixed the issue as my phone would death grip onto B41 again to around 140dbm which minimized my drops to 3g.

Good and bad news in OC. First with the good news. Multiple B25 carriers are now coming online! I found two instances on interstate 405. On near the Culver exit and one near the 133. For the bad news, it seems that that great experience we were having for a few weeks is not quite as good. For a few weeks the phone would prefer B41 and now it is back to preferring B25 unless you are really close to the tower.

We brought this up in the beta/preview but the Google engineers always defended themselves and blamed other factors such as the phone or needing a fresh install, etc. It was kind of sad to see their pushback.

I hope they don't announce a reduction in roaming on other carriers and somehow play it off as a win for sprint and it's customers. Even if they say they are rapidly expanding into those markets, there are too many times I rely on roaming (and that is in a major metropolitan market).

Hoping they don't follow tmobile's price increase. Wondering why they are changing again though.

Can't wait for Rainbow Six.. It has been too long.

Loved the star wars battlefront beta and am definitely getting it. Just ordered Halo 5 and COD Black Ops 3 as well. It is going to be a busy gaming season.

I'm not the one who took the screenshot but there is a second carrier in Julian.

Awesome! Can't wait!

I agree, Sprint needs to be a lot more serious about marketing. I never see their ads even when it makes a lot of sense (Kansas City world series). When I do see it, it doesn't appear to make much sense, putting an open world ad in the Los Angeles international airport that talks about free data in South America and Canada when that whole terminal doesn't fly to those places (next terminal over Sprint).

Beyond just the Nexus 5x being a strong phone with good antennas, I think Sprint has really be tuning their coverage recently and it has been quite impressive. Has anyone else received better sprint service in the past week or two?