halcyoncmdr

Anything beyond the current deployment is not classified as Network Vision, technically. that doesn't mean that once NV is done that Sprint is just going to sit on its hands again. That's the reason we are where we are now. Network Vision is just the beginning to get Sprint's network back to a viable status. All new phones will be able to take advantage of Network Vision, they may not be able to take advantage of future upgrades as part of NV2.

They will support 800MHz voice (not technically NV2 but it may seem that way since most towers aren't having it turned on yet, I'd assume due to spectrum limitations in areas). No current Sprint device supports 800MHz LTE or LTE-Advanced at all. The majority of devices also only support 5x5MHz channels as well (not an issue currently since that's all Sprint is deploying right now). No phones support 2500MHz LTE either for Clearwire's urban deployments that are planned. Depending on how exactly you classify "NV2" any one of these could fall under that category.

'Murica! Frack Yeah!

Welcome to almost all tech support and customer support for US companies. The call centers are staffed at minimum wage with very little training. My roommates just got hired by a call center here taking calls for Comcrap (our ISP coincidently) and they had 2 weeks of training. Half of that was about up-selling and how to speak. The other half was learning the systems themselves. There was no training on products or anything like that. They are not in a dedicated sales dept, they work the standard Customer Service queue. Turnover is 80+% within 6 months. It's the nature of a call center where people call in constantly yelling about things they likely broke themselves, but it's the company's fault. Keep in mind, I work in a corporate Sprint retail store as a technician, I see this all the time as well... in person. On a phone where you aren't staring at a person face-to-face people have less inhibitions about being d*****nozzles.

This is not necessarily true. Some routers by default will block the ports required for the Airave (no idea why, it's just VoIP), others have weird compatibility issues. This is why a lot of the time it is recommended to put it in a DMZ, or not behind hte router at all. If it works with no router, and doesn't with the router, the router is the issue. I always recommend putting a QoS on the router allowing VoIP traffic through the Airave to take up as much bandwidth as it wants, otherwise people complain about it going in/out "randomly". It is very highly dependent on your ISP connection and what else is on your network. It may even be another device trying to use the same ports, etc. causing some weird issue.

They actually are in the process of merging many of the PRL families together now. I believe the 66xxx series merged with the 24xxx series for starters (I could have the numbers completely wrong, so don't quote me on it, haha).

Welcome to my day job.

That doesn't sound right. All of the pictures I've seen taken on the Optimus G have been superb. The Epic Touch has a pretty mediocre camera for today's standards. My GS3 takes much better pictures than my S2 ever did. As for the screen, I'd have to say the Optimus G looks TONS better than my Galaxy S III, personally. AMOLED is nice, but the Pentile layout Samsung uses is an Achilles heel for sure. IPS+ LCD is simply better, in every sense of the word than a pentile AMOLED screen. The only thing is that AMOLED takes up less power when operating with a true black color, but how often do we ever get true black? I haven't had anyone come into my S&R store complaining or asking about an earpiece/mic shielding issue. We are a Top 100 store, so chances are we'd have someone come in if it were at all widespread. Overall it sounds to me like you may have gotten a bad phone. Have you gone into a local store with one on display to check them out side-by-side?

I think you all (most at least) might be surprised by the sheer number of different PRLs that Sprint has for different reasons/account types. There are different PRLs for 3G EVDO / non-EVDO / LTE / WiMax devices, then there are different ones for each type of Data Card as well (3G Only / 3G+WiMax / 3G+WiMax+LTE), etc. Then you have the different PRLs for corporate accounts versus consumer accounts... It actually makes me a little sad (personally) that Sprint employee lines are only slated to get standard consumer PRLs and not the corporate 3G roaming PRLs.

Ah but read closely... The $0.20/min charge is only for unconditional call forwarding. If you setup no answer/busy conditional call forwarding (like for a 3rd party voice mail service) and then turn off your phone, it is the exact same thing.

Also, even though the WiFi switch will be "on" in the settings, it does not scan constantly for a signal like many people think. So it only uses extra power when scanning periodically for a known WiFi signal to use instead of 3G. If you manually turn on/off your WiFi when you know it is available, then the Connection Optimizer will make almost no difference for your experience, the only thing it may do is make your battery life worse in the event you do it EVERY time you go in/out of WiFi range. For the average user, it will actually probably increase battery life and overall user experience. I'd imagine most users never think about turning WiFi on/off at home or when travelling.

Well there has been a nationwide ticket open for 3 days now about data and text issues with errors 67 and 2112 respectively. Not to mention actual tickets for towers down... So not necessarily a wrong answer. A couple different people I know had a strange occurrence a few nights ago... The phone lost all signal, then a short while later turned back on with LTE showing in the notification bar, but no data at all accessible (4G, 3G, 1xRTT). Then after a few minutes, when blank again, then back to standard 3G. Not sure if I'd believe one person, but I got the same story from two different people, with two different model phones (Optimus G, Galaxy S3), on two different nights.

Every phone will have this issue when you COVER THE ANTENNA ENTIRELY with absorbent material (like your body). If anyone wants, I can tear just about any phone apart at work tomorrow and post pics, labeling what I know along the way. Can't upload them at work, S4GRU is blocked as a sports site (WTF?). Carrier-specific versions often are different from each other. The iFixit GS3 teardown for instance is for a GSM variant which is different from Sprint's.

http://support.sprint.com/support/article/Use_Call_Forwarding_on_your_Sprint_phone/case-wh164052-20100805-133947 Sprint.com support article for Call Forwarding.

Hmm, worked for me when I changed mine to Tiger Blood after Charlie Sheen's (meltdown?).

This isn't a new feature, just a better interface to change it. The name shown above your phone number was your CallerID name previously. Clicking it let you change it. There was nothing obvious about that feature though, so I think most people missed it completely..

At least Winslow has a song about it! That being said... Lake Havasu is a huge party area, and small geographically (little work to launch in comparison). Not surprised at all to see it on that list.

That's why I assume it won't happen if the SoftBank deal doesn't happen... Sprint had to Create the new Clearwire because they didn't have the cash to deploy a new network. Even with the 3.1B already, Sprint won't have the capital again without SoftBank. So I don't forsee it happening even though Sprint has the cash on hand to buy Clearwire.

Yes, they do not "unlock" the LTE to use on different carriers. They just unlock the SIM card if you happen to lock it on accident. Usually you have to call into Customer Care to get your PUK code, this is the first I've seen the website give it out.

Payment Arrangements are completely fine. As long as you have them setup before you fall behind with late fees, etc. Everyone has times where money is tight, Sprint doesn't punish you for that. You are punished for not having the money and not notifying Sprint that the payment will be late and negotiating an arrangement in the interim. The finance department is willing to work with people with quite a bit of leeway honestly.

Your raw credit score is only on portion of Sprint's credit determination. It also takes into account previous history with other companies like AT&T and Verizon (late payments reported to the credit bureaus, etc.). Age, estimated likelihood of non-paid disconnection, estimated income based upon a number of average criteria, etc. To be honest, your raw credit score doesn't mean much in the grand scheme. It just provides a place to start from. This is also why even after being with Sprint for only a year, some customers can have their credit re-run and get much better results. It alls depends on how you deal with Sprint. The initial setup is only a small portion. I've seen customers go from 2 lines, $100 deposit each, $150 spending limit each; to having available 5 lines, no deposit, no spending limit with only a year of their contract over. It all depends on how valuable you make yourself to Sprint. It is a business after all. If you pay your bills on time and make Sprint money, the system will automatically give you perks (whether you realize it or not, and whether you will utilize those specific perks or not is of no concern to Sprint). You make Sprint money, you are allowed to expand that, if that makes sense.

You can also activate a new Android device directly from within Sprint Zone as well. As long as you have a working Internet connection through WiFi you can do the entire swap there without having to type in any ESNs, it will let you do it all from within the app after logging into your account.

Sprint's international GSM devices historically have had removable SIMs. It is only recently with the LTE devices that the SIMs are embedded. In addition, Sprint was I believe the only national carrier to have an unlocked GSM SIM slot on their devices. AT&T and T-Mobile locked theirs out of the box for obvious reasons, and Verizon did so too because they like having complete control over everything (ISIS vs Google Wallet anyone?). As I said before, what I've read was that the plan has always been to have replaceable SIM cards in the LTE devices. It's just the initial phones that won't (the exact reason was not disclosed to me). Given Sprint's historical willingness to have unlocked global GSM devices, I can't imagine the company simply changing that policy permanently with the transition to LTE.

Sprint has used TeleCheck since at least when I started (August 2007), most likely a lot longer.

Does the Galaxy Nexus have separate options for international and domestic roaming? I know my GS3 has separate roaming options for each to be controlled independently.