pyroscott Posted February 6, 2012 Share Posted February 6, 2012 Migrated from Original Forum. Originally Posted 2 February 2012 Last year Sprint had the top spot in the customer service satisfaction poll. This year they dropped 2 places to third, while ATT moved to #1 and verizon stayed at #2. I personally can attest to this fact as I have called customer service several times and they were not very helpful and borderline combative. They argued with me about a $4 charge that they couldn't explain where it came from. If you really need the $4, take it I guess, but don't expect to get it again or you will also be getting an ETF from me as I move to another carrier. Anyone else have good or bad luck with customer service? Quote Link to comment Share on other sites More sharing options...
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