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HTCandroid

S4GRU Member
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Everything posted by HTCandroid

  1. I have had friends texting me where I was when I was running late and then I receive after I arrived and are already seated with everything. Most cases its a text from Sprint device to Sprint device.
  2. Got 32.07 Mbps from the site on Beach and Orangethorpe. This one is finicky, sometimes it is as low as around 7 Mbps, the normal is around 20 Mbps. Most of my tests are around -80,-100 dBm.
  3. Did anyone recognize the name when you threw it out there? When I was still with Sprint I was the only person, I would talk about this site but would join. "I'm Robert from the website S4GRU" haha the 2nd Anchorman end if this year! :-)
  4. If they increase sero premium me and about 8 others are out to T-Mobile, plus I like the Sim swap concept with international phones.
  5. When I was training my lead told me "NEVER" touch that waive activation check box. Shortly after I was hired I became a keyholder and one night during holidays 2011 I had a customer come in with a RIS that did say waive activation fee but when I added the line in RMS it still added it. My lead was off and I called her (No other lead, asm, sm was there) and she said "remember that check box I told you to NEVER touch? Check that box now". I did that a few more times during that promotion and the SM never said anything after the first one and said that is how it was done. After that I never touched it again and I left Sprint in the middle of May 2013.
  6. During this time they customer service was able to do more. The first wave of changes was the cancellation fees went up to 350 and 14 day exchange, all happened when iphone 4/4s came out. About mid 2012 was when customer service started getting more strict. Corporate would send updates in the playbook telling store employees that customer service will no longer waiving fees if they were not supposed to and for store employees to not advise customers to call customer service after upgrading/activating with the expectation of the fee being waived.
  7. I can second this. I have only touched that waive activation check box about 4 times during the same promotion during only one holiday season. It was a promotion that customers had to do a "reserve in store" which was waived online but not in store. The customer would have to bring confirmation and when we pulled it up it would say waived or not. The activation was waived for new lines but not upgrades.
  8. What about between to HTC One's, one on Sprint the other on AT&T?
  9. If they increased the price of the phone they would have to pay sales tax instead of service tax. I would assume sales tax is higher.
  10. Isn't the Verizon and Sprint roaming agreements supposed to expire around 2015/2016?
  11. I have noticed it go. Sensorly won't add your mapping while you are mapping, but once you stop mapping it uploads immediately. I believe they have said they give either 4G(HSPA+ and LTE) or just LTE priority over 3G when loading newly mapped areas.
  12. Sadly this is why I am scared to play media from my HTC One. Bums me out since the device was meant to be a media house.
  13. In the big picture Reps will just have to better qualify customers to get the best fit. Not hard at all.
  14. Do it! It's worth it. You can tell where they are and which sites are giving you connection and their speeds etc. Next thing you catch yourself physically checking to see if the upgrade has begun or is completed.
  15. I hope so since the international rates aren't that good. Adding will make it a lot easier for none techy and the average user to get better rates. While I was working there they really wanted us to push the sprint phone connect but it was hard for certain people because they needed international calling.
  16. Activating and swapping was used very loosely. Yes you are correct. Activating a new line will have a contract while swapping devices on an existing line will not. As for no contract it does still exist with the name "Sprint As You Go" but the only smartphones offered are: LG Optimus Elite, preowned IPhone 4, Samsung Victory, and Samsung Epic Touch(S2 with a different name). To find the no contract click the "No contract" tab when looking at phones and it will display the eligible phones for the no contracted plans.
  17. I worked at sprint up until a couple months ago and a lot of times people would give their old phone to their child and activate(new line if service) it and it would still require a contract for the new line but the new line would be upgrade eligible since it was a "walk in" activation.
  18. What lynryd65 said. Sprint does have a Sprint branded prepaid but only offer older phones or tier 2 phones to be activated on it. All the top tier require contract, even if you walk in and buy it out right. When activating it after paying full pop will still put you in a two year, you will just be able to upgrade whenever and get a discounted price renewing the contract from that point on.
  19. Just make sure you go through a corporate store and not a third party retailer(bestbuy, radioshack, sam's club, etc).
  20. Now it is EPRP - Employee Purchase Referral Program The newer SERO - Sprint Employee Retention Offer The only way to attain Sero is being an ex-employee or being on the AWD - Advantage Wireless Discount from under an employee and was removed from their responsibility.
  21. So since I am on the Sero Premium 500 I should be fine? What is VPN?
  22. That's dumb that they are going to throttle for video, especially since all the new devices are full hd and need a decent bandwidth.
  23. It should pick up soon. When I was still working at sprint I heard the the higher ups talking the network vision did slow because of having to put the budget on paper and they had to maintain that until the deal was final. The whole dish fiasco really delayed the Softbank deal. Now that all the deals are done softbank's main focus is to boost network speeds.
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