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Tower issues.


shannonbrian
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What is tbe best method to address tower issues. Sprint zone app does nothing. I have one tower that speeds are like 2 mbps down on all bands.upload speeds go 16mbps up. There a contact number or email for best results.

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What is tbe best method to address tower issues. Sprint zone app does nothing. I have one tower that speeds are lime 2mbps down on all bands.upload speeds go 16mbps up. There a contact number or email for best results.

Tweet @marcicarris @marceloclaure @sprintcare I have gotten awesome results.

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Push the issue for them to create a network ticket. That has worked the best for me in the past. There were multiple times I called in and they told me the tower was fine then I got them to send a tech out and they found the issue.

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  • 4 weeks later...

Did the issue with the tower ever get corrected? I'm having problems with dropped calls at my house with my Nexus 6p. It's been a problem for about 3 weeks. Want to see if these methods made a difference. I called Sprint a week ago. Still having problems. Sent a tweet last night.

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  • 4 months later...
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