Jump to content

Sprint Direct Connect Outage

miguell2
 Share

Recommended Posts

miguell2 Member Level: 3G EVDO

miguell2

Posted
Posted

Good morning, it appears that there is an outage of Sprint Direct Connect Service (not to be confused with Nextel Direct Connect). I contacted Sprint and they will acknowledge the issue but I did not get an ETA or a reason for the issue. I was hoping one of you could enlighten me to some degree. I mainly want to know why the service would go down and if I should expect that to be a regular occurrence while the service matures. Thanks.

 

PTT.png

Link to comment
Share on other sites
tongboy Member Level: 3G EVDO

tongboy

Posted
Posted

It is a nationwide outage. This is the first time it has happened as far as I am aware. We heard it should be back up within the hour.

 

Sent from my EVO LTE

Link to comment
Share on other sites
miguell2 Member Level: 3G EVDO

miguell2

Posted
  • Author
Posted

It is a nationwide outage. This is the first time it has happened as far as I am aware. We heard it should be back up within the hour.

 

Sent from my EVO LTE

 

I´m still out as of right now. Do you know what happened? Also another question. Do you know why the service refuses to work while in 1X? I doubt it is a bandwidth limitation because it works if you are in a call (initiated in 3G) that drops down to 1X while in the call... but if the call times out you are stuck out of PTT until 3G comes back up (usually have to cycle the CDMA radio off and on for it to get 3G again cause of an open data session).

Link to comment
Share on other sites
tongboy Member Level: 3G EVDO

tongboy

Posted
Posted

 

I´m still out as of right now. Do you know what happened? Also another question. Do you know why the service refuses to work while in 1X? I doubt it is a bandwidth limitation because it works if you are in a call (initiated in 3G) that drops down to 1X while in the call... but if the call times out you are stuck out of PTT until 3G comes back up (usually have to cycle the CDMA radio off and on for it to get 3G again cause of an open data session).

 

I know as much as you do in regards to what happened. Our service is still down so the estimated time to repair we were given was wrong. All I know is someone's day is going much worse than mine.

 

What phones are you using. The dura xt phones we have are working OK.

 

Sent from my EVO LTE

Link to comment
Share on other sites
miguell2 Member Level: 3G EVDO

miguell2

Posted
  • Author
Posted

I know as much as you do in regards to what happened. Our service is still down so the estimated time to repair we were given was wrong. All I know is someone's day is going much worse than mine.

 

What phones are you using. The dura xt phones we have are working OK.

 

Sent from my EVO LTE

 

Bummer... I have the Motorola Admiral, like the one in my picture. I was hoping someone had a more of an inside narrative to what happened.

Link to comment
Share on other sites
theDrizzle Member Level: iDEN *chirp*

theDrizzle

Posted
Posted

Is it back up? Because I did a speed test at that time (8:30) and it was blazing on 3g. Now (12:00) not so much I attributed it to network load. Wonder if the Sprint Direct Connect has any affect on 3g speed? Anybody know? Anyway same location (at my desk at work) here are the results:

speedCompare.JPG

Link to comment
Share on other sites
irev210 Member Level: 4G WiMax

irev210

Posted
Posted

Hopefully Sprint continues to improve SDC performance.

 

User "e911com" over at hofo seems to have some good info on SDC issues.

 

http://www.howardfor...e-Duramax/page3

 

According to e911com Sprint Direct Connect outage was related to a maintenance update that went wrong

 

Due to a Sprint maintenance issue earlier this morning, SDC services are not working nationwide today. There is no estimated time for SDC service restoral according to Sprint Network Operations Center.

Link to comment
Share on other sites
miguell2 Member Level: 3G EVDO

miguell2

Posted
  • Author
Posted

Hopefully Sprint continues to improve SDC performance.

 

User "e911com" over at hofo seems to have some good info on SDC issues.

 

http://www.howardfor...e-Duramax/page3

 

According to e911com Sprint Direct Connect outage was related to a maintenance update that went wrong

 

Good info, now if I could only get Sprint to let me swamp that Duramax for a DuraXT. Any suggestions?

Link to comment
Share on other sites
EXLINE Member Level: 1x Advanced

EXLINE

Posted
Posted

Is it back up? Because I did a speed test at that time (8:30) and it was blazing on 3g. Now (12:00) not so much I attributed it to network load. Wonder if the Sprint Direct Connect has any affect on 3g speed? Anybody know? Anyway same location (at my desk at work) here are the results:

speedCompare.JPG

 

You know its funny you say that because I SWEAR it seems like that all of our 3g problems started when Sprint Direct Connect launched. Here in Indy at least it seems as if that soon as it launched my internet went from .8-1.2mbps all the time to .2-.4,mbps....buuut what do I know? :rolleyes:

Link to comment
Share on other sites
tongboy Member Level: 3G EVDO

tongboy

Posted
Posted

 

You know its funny you say that because I SWEAR it seems like that all of our 3g problems started when Sprint Direct Connect launched. Here in Indy at least it seems as if that soon as it launched my internet went from .8-1.2mbps all the time to .2-.4,mbps....buuut what do I know?

 

Based on the audio quality I doubt it uses that much bandwidth. It is good enough to be useful, but hardly hi-def. :) It does look like from the ##data settings that there is some sort of QoS where it may bump other traffic out of the way.

 

Sent from my EVO LTE

Link to comment
Share on other sites
pyroscott Member Level: LTE Advanced

pyroscott

Posted
Posted

You know its funny you say that because I SWEAR it seems like that all of our 3g problems started when Sprint Direct Connect launched. Here in Indy at least it seems as if that soon as it launched my internet went from .8-1.2mbps all the time to .2-.4,mbps....buuut what do I know? :rolleyes:

 

2008?

I had a SDC phone back then

Link to comment
Share on other sites
miguell2 Member Level: 3G EVDO

miguell2

Posted
  • Author
Posted

I really doubt it has a major strain on our 3g network. I just wanted to show how the network here is and if it was a possibility the two were related. C'mon NV! :D

 

It shouldn´t be, it can even run on 1X (on most phone with SDC)

Link to comment
Share on other sites
jennajj8 Member Level: Smoke Signals

jennajj8

Posted
Posted

Good Morning:

 

I am new at this. I very much appreciate this web site!! I am working on a Sprint Direct Connect service issue in Bothel, WA. Trying -to confirm if you are aware of any issues happening yesterday 7-25-12? I was told by Sprint support out of Denver that there was a nationwide outage of the Sprint Direct Connect service most of day yesterday.

 

Thanks,

 

JJ

Link to comment
Share on other sites
ballman Member Level: 3G EVDO

ballman

Posted
Posted

Good Morning:

 

I am new at this. I very much appreciate this web site!! I am working on a Sprint Direct Connect service issue in Bothel, WA. Trying -to confirm if you are aware of any issues happening yesterday 7-25-12? I was told by Sprint support out of Denver that there was a nationwide outage of the Sprint Direct Connect service most of day yesterday.

 

Thanks,

 

JJ

 

Welcome aboard, JJ. There is a thread concerning the outage already. See

 

http://s4gru.com/index.php?/topic/1657-sprint-direct-connect-outage/

Link to comment
Share on other sites
pyroscott Member Level: LTE Advanced

pyroscott

Posted
Posted

Good Morning:

 

I am new at this. I very much appreciate this web site!! I am working on a Sprint Direct Connect service issue in Bothel, WA. Trying -to confirm if you are aware of any issues happening yesterday 7-25-12? I was told by Sprint support out of Denver that there was a nationwide outage of the Sprint Direct Connect service most of day yesterday.

 

Thanks,

 

JJ

 

Welcome to S4GRU JJ. I believe your question can be answered in this thread. http://s4gru.com/ind...connect-outage/ in the future, please utilize the search function or browse the forums. I will move these posts to the SDC outage thread once you respond that you are tracking. Thanks.

 

Scott-Moderator

 

Edit: ballman beat me... LOL

Link to comment
Share on other sites
jennajj8 Member Level: Smoke Signals

jennajj8

Posted
Posted

Good Afternoon from Mukilteo, WA state:

 

I am very happy I found this site on the Web. Very much appreciate this web site! Very professional but fun atmosphere with very insightful knowledge base.

 

I am wondering if anyone is aware of a nationwide outage on the Sprint Direct Connect service yesterday 7-25-12? I was told this was the case from a Sprint support rep out of Denver yesterday. I am troubleshooting some service issues for a client who uses Direct Connect and Nextel PTT extensively.

 

Thanks,

 

JJ

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to topic listing

  • large.unreadcontent.png.6ef00db54e758d06

  • gallery_1_23_9202.png

  • Similar Content

  • Posts

    • iansltx
      T-Mobile to acquire UScellular

      By iansltx · Posted

      A heavy n41 overlay as an acquisition condition would be a win for customers, and eventually a win for T-Mobile as that might be enough to preclude VZW/AT&T adding C-Band for FWA due to spreading the market too thinly (which means T-Mobile would just have local WISPs/wireline ISPs as competition). USCC spacing (which is likely for contiguous 700 MHz LTE coverage in rural areas) isn't going to be enough for contiguous n41 anyway, and I doubt they'll densify enough to get there.
    • iansltx
      Dish Network/Boost Mobile cell/5G buildout thread

      By iansltx · Posted

      Boost Infinite with a rainbow SIM (you can get it SIM-only) is the cheapest way, at $25/mo, to my knowledge; the cheaper Boost Mobile plans don't run on Dish native. Check Phonescoop for n70 support on a given phone; the Moto G 5G from last year may be the cheapest unlocked phone with n70 though data speeds aren't as good as something with an X70 or better modem.
    • iansltx
      Official Tmobile-Sprint merger discussion thread

      By iansltx · Posted

      Continuing the USCC discussion, if T-Mobile does a full equipment swap at all of USCC's sites, which they probably will for vendor consistency, and if they include 2.5 on all of those sites, which they probably will as they definitely have economies of scale on the base stations, that'll represent a massive capacity increase in those areas over what USCC had, and maybe a coverage increase since n71 will get deployed everywhere and B71 will get deployed any time T-Mobile has at least 25x25, and maybe where they have 20x20. Assuming this deal goes through (I'm betting it does), I figure I'll see contiguous coverage in the area of southern IL where I was attempting to roam on USCC the last time I was there, though it might be late next year before that switchover happens.
    • cooltech6597
      Official Tmobile-Sprint merger discussion thread

      By cooltech6597 · Posted

      Forgot to post this, but a few weeks ago I got to visit these small cells myself! They're spread around Grant park and the surrounding areas, but unfortunately none of the mmwave cells made it outside of the parks along the lake into the rest of downtown. I did spot some n41 small cells around downtown, but they seemed to be older deployments limited to 100mhz and performed poorly.    
    • JossMan
      Dish Network/Boost Mobile cell/5G buildout thread

      By JossMan · Posted

      What is the cheapest way to try Dish's wireless network?  Over the past year I've seen them add their equipment to just about every cell site here, I'm assuming just go through Boost's website?  What phones are Dish native?  

  • Recently Browsing

    • No registered users viewing this page.
×
×
  • Create New...