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Network issue?? Google Play issue?? Or Phone issue???

floorguy

By floorguy
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floorguy Member Level: 4G WiMax

floorguy

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So I went to dl an app in the play store, while out and about.  Clicked install and asked for the permissions, and went to the DL part and it just sat there with the little blue progress bar doing its thing, but no progress is being made....  I think ok thats weird try again, same thing....hummmm

 

Power off and restart, try again...nothing, so I think maybe its this particular app....try a different one nothing.....hummm   Ok so i do a speed test....on band 41 if it matters... anyway doing its thing, half way through kicks out network issues   :hmm:  :hmm:  :hmm:  :hmm:   ok so i go in and disable band 41....kicks to 26, try it again  :scratch:  :scratch:  :scratch:  :scratch:  :scratch:   shortly there after it cycles back to 25 (26 had a reading of 84)

 

So then I think its the tower, so i click install and put it away...drive around and head home....forget to check it....get home turn on my wifi..... :blink:  :blink:  :blink:   it works....

 

i am getting FB notifications, and other things work....what seems to be the deal here???

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MarshieZ Member Level: eHRPD

MarshieZ

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I'm having the same thing... The only thing that has let me install my apps is clearing the data for Google Play, restarting and then quickly do it.

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floorguy Member Level: 4G WiMax

floorguy

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I have seen this happen. Go into the app settings and clear all data in the google play store, download manager and then restart. See if that helps

ok we will try this... what about the band 41 issue cutting in and out

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bkco14 Member Level: 1x Advanced

bkco14

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I don't know if it related. But here in the eastern Iowa market (where we don't have spark) is seeing eerily similar issues. Since February 12th, the network connection will just stop working. I would be surfing and then all of a sudden web pages wouldnt load. I would do a speed test and it wouldn't run. So I toggled airplane mode on and off and then data would work again (around 5mbps). Then about 2 mins later it would stop working again. Another temp solution is doing ##update to get it working again, but again that is only temporary.

 

We are also experiencing dramatic speed swings from 5mbps down to .2 in the same location taken within a minute of each other.

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grapkoski Member Level: eHRPD

grapkoski

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If you google "google play download stalls" or hangs a lot of people have similar issues. Ive always had issues intermittently.

 

Yeah, I've always had a lag issue with Play updates even on my fancy home wifi.

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