Sprint call screening

[clbowens]

This is interesting.  Though, I can't find the option to enable Sprint Call Screener basic:

 

https://newsroom.sprint.com/sprint-rolls-out-free-service-to-help-customers-stop-unwanted-calls-and-to-detect-and-prevent-malicious-robocalls-telemarketers-and-spam.htm

[clbowens]

3 minutes ago, clbowens said:

This is interesting.  Though, I can't find the option to enable Sprint Call Screener basic:

 

https://newsroom.sprint.com/sprint-rolls-out-free-service-to-help-customers-stop-unwanted-calls-and-to-detect-and-prevent-malicious-robocalls-telemarketers-and-spam.htm

Ok, I fixed it.  I had to clear all of the Caller ID's app data and now it see it.

[kckid]

You have to download the app Sprint Premium caller ID and for iOS goto settings --> phone -->call blocking & identification and turn it on.

[clbowens]

Has any been able to see this working?  So far, it hasn't shown me anything for the spam calls I've received since i enabled it

[Mooeydj]

So is it actually called Sprint call screener or Sprint caller id? I have the caller id.

[clbowens]

44 minutes ago, Mooeydj said:

So is it actually called Sprint call screener or Sprint caller id? I have the caller id.

Caller ID.  I don't know why Sprint says it's Sprint Call Screener.  I have no such app installed, and there's nothing called that in the google play store.

[Mooeydj]

1 hour ago, clbowens said:

Caller ID.  I don't know why Sprint says it's Sprint Call Screener.  I have no such app installed, and there's nothing called that in the google play store.

Thanks, that's what I was trying to figure out. Weird.

[kckid]

On iOS, the application is Sprint Call Screener and can be downloaded from the app store.

[clbowens]

6 hours ago, kckid said:

On iOS, the application is Sprint Call Screener and can be downloaded from the app store.

Interesting

[BlueAngel]

I've tried enabling it but it just sits there and doesn't do anything. Well I stand corrected, deleted the app data and now it turned right on.

Edited January 2, 2020 by BlueAngel

[clbowens]

17 hours ago, BlueAngel said:

I've tried enabling it but it just sits there and doesn't do anything. Well I stand corrected, deleted the app data and now it turned right on.

You deleted the Caller ID app?

[BlueAngel]

8 minutes ago, clbowens said:

You deleted the Caller ID app?

No I deleted the data for it and it worked.

[anSarakhJackie]

How do I get rid of it- it keeps coming up every time I block a call.  And tells me that I must pay $2.99 extra per month for it!

I don't want it.  Help articles say don't answer phone if you don't know who it is.  Those who really need me will leave a message.  Since implementing that policy I have gotten far fewer spam/con artist calls on my voicemail.

So is there any way to get it to stop dinging me for that extra $2.99 every time I block a message or direct to voicmail audio???

Which raises another question--  how do these idiots drop messages directly into my voicemail without ever calling me first?  Makes it harder to eliminate and block.  

[radem]

On 4/11/2020 at 2:44 PM, anSarakhJackie said:

Which raises another question--  how do these idiots drop messages directly into my voicemail without ever calling me first?  Makes it harder to eliminate and block.  

They call you from 2 lines a fraction of a second apart in time.  The later call will immediately go to your voicemail since the first call is trying to connect to your phone to ring it.  Even with call waiting, 2 calls cannot ring your phone at the same time.  As soon as the voicemail answers one of the calls, they hang up the other call that is connecting to your phone.  This usually occurs before the call ever causes your phone to ring or shows up in your missed calls log. This also prevents most spam blockers from blocking the call since they usually operate when call is connected to your phone line.