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Everything posted by radem

  1. There is a common misconception in many companies today that their company is not an Information Technology (IT) company. It does not matter what business you are in, your data and your computer systems are a core part of how your company operates and they are valuable to others who would like to steal that data or prevent your access to your computer systems without paying them money (ransomware) or to use your servers for other processes. If that data and those computer systems are not treated as if they were a target of others by a company's staff, then they will be sloppy with handling the company's data and the security of the computer systems and bad things will occur. Many large companies have an IT security or IT compliance checking department that ensures that all the common security issues are taken care of such as server patching, scheduling penetration testing, verification of user accounts on the computer systems, and verifying that testing systems do not have access to production data. Hopefully T-Mobile's new consulting partners will help them build this capability if they do not already have it in place. It appears that information security is a systemic problem in T-Mobile and I wonder how many additional problems have occurred that have not appeared in public so we do not know about them.
  2. A few weeks ago, my company moved its thousands of corporate mobile devices from Sprint to T-Mobile not using TMX but rather a full port to T-Mobile billing. Each user was sent an email informing them that they would be receiving a T-Mobile SIM card in the mail and that they should not replace their SIM card until they received an email telling them when to do so. If they switched early, their device would switch to a temporary telephone number and would stay that way until they restarted their phone after the number port. They had to verify their address and agree to this procedure. Users could opt to go to a T-Mobile store to do this for them at the appropriate time if they chose not to do it themselves. If they did not make the SIM switch after the time listed, their device would stop working. I received my T-Mobile SIM card a few days later in the mail and waited. I received my email and a text message stating that my number was being ported from Sprint to T-Mobile. At the date and time listed in my email, my Sprint iPhone started displaying no service. I powered it down, switched the SIM card and powered it back up. It came up as T-Mobile with my number and my plan was now changed to a T-Mobile business plan. Easy to do.
  3. I just opened a letter from T-Mobile for Business. It states the following: Dear Valued Business Customer, <SNIPPED out a bunch of junk> As a valued customer, we are providing notice that T-Mobile is retiring Sprint's LTE network on June 30, 2022. Select devices that are not compatible with the T-Mobile LTE or 5G network will need to be upgraded to continue getting service, including the ability to make 911 calls depending on your location. <SNIPPED out a bunch of junk> Customers using a Sprint device that is compatible with the T-Mobile LTE or 5G network and who have already replaced their Sprint SIM card with a T-Mobile SIM card will not be affected. No further action is required. What this means for you: The good news is most Sprint LTE and 5G devices are compatible with the T-Mobile LTE or 5G network and will continue to operate on T-Mobile's LTE and 5G networks after June 30, 2022 if the Sprint SIM card is replaced with a T-Mobile SIM card and Voice over LTE (VoLTE) is enabled in device settings for voice calls (on applicable devices). <SNIPPED out a bunch of junk> Between now and the time that the Sprint LTE network is fully decomissioned, capacity and coverage of the Sprint LTE network may change in certain areas. <SNIPPED out a bunch of junk> We want our customers to experience the T-Mobile LTE and 5G network as quickly as possible, and we are dedicated to making sure you are comfortable and ready for this transition. Thank you for being a T-Mobile for Business Customer. T-Mobile for Business
  4. I wish these network testing and speed testing organizations would hit the providers with a big negative for areas with unusable or very slow coverage. The difference between 1mb/s and 1,000mb/s in download speed or between 3g/4g/LTE/5g/etc. doesn't matter very much to most people who are not using their mobile device as a hotspot or casting to another screen. The difference between no service and 1mb/s is very important to all users in all areas and its importance should be taken into account on these tests. Upload speed should always be a minimum of 5% of the download speed for the download speed to be counted as useful.
  5. I was just notified that all the Sprint business mobile devices that my company has are being transitioned over to T-Mobile sim cards.
  6. You can do most everything you would normally do on a mobile device other than video, downloading apps, podcasts, etc. or hotspot on a 64kb roaming connection so long as you only do one thing at a time and assuming that you do get to use all of the 64kb. Streaming audio and navigation at the same time on that slow of a connection may not work well as an example.
  7. In any merger or buy-out it is usually office staff that lose their jobs. The workers who physically keep everything running are the ones most likely to move over to T-Mobile. The sales people, office managers, help desk, HR, finance, etc. are the ones that if Shentel does not have a landing spot for them, they will be out of a job as T-Mobile already has people for these roles.
  8. Any new 5G device purchased is automatically moved over to T-Mobile if possible as the primary mechanism. Next would be modern devices that support all bands in good T-Mobile coverage areas that get assigned ROAMAHOME over the air. Third would be those devices that get a new sim card.
  9. That is tracking quite nicely with my estimate that at least 2% of customers will be moved from Sprint's network to T-Mobile's network each month.
  10. T-Mobile is not about to put the newest Apple flagship 5G devices on a network that does not have 5G. No way they allow these to use the Sprint network as their home network where they would be stuck on LTE and almost never see a 5G icon.
  11. Network roaming was their first step but roaming is not particularly useful in that it requires a user to lose their home network connection before the roaming connection gets established. In weak signal areas and overloaded network areas, users stay on the poorly performing network. Their second step was moving 5G from Sprint to T-Mobile. This was for bragging rights but lost them some customers when 5G Sprint customers were forcibly moved from the Sprint network to the T-Mobile network in areas where the T-Mobile network did not work well for them and users with certain 5G devices lost 5G altogether. They also started taking away Sprint bandwidth and moving it to T-Mobile causing some Sprint users to experience a worse network experience in certain areas. What should have occurred as the first step as chamb stated, they should have moved as quickly as possible to get the LTE networks to be integrated into a single native network where users did not have to wait to lose their home network before attaching to a "roaming" network. The network would have pushed users back and forth to the antenna and bandwidth that worked best for those users no matter if the antenna was a legacy Sprint or legacy T-Mobile. This should have occurred before they took away any LTE resources from either network and they should have avoided forcing users to move to the T-Mobile network before they were sure they would have the same or better experience. With proper planning this should have occurred within weeks of the merger date.
  12. Big assumptions here but these numbers look possible. The Apple September 10th announcement is expected to include the release date for the 5G iPhone 12 and possibly an iPad 5G and Apple Watch 5G. The release date is currently expected to be sometime in October. T-Mobile is not allowing new 5G devices to be activated on the Sprint network and requires a migration of that line to T-Mobile's network when activating a new 5G device. If we assume that more than 2% of Sprint legacy customers purchase a new device each month and that Sprint has ~50 million legacy customers still on its network and that Apple devices make up ~50% of Sprint's devices, we should see the mass migration of ~500,000 Sprint customers monthly from the Sprint network to T-Mobile's network once the iPhone 12 and other new Apple devices are released in October. Most customers with Apple devices in the US will purchase one of the Apple 5G models when upgrading their apple device. These numbers do not include the other 50% of Sprint's customers that have Android or other devices of which I assume that at least half of those ~500,000 customers will upgrade to a 5G compatible device each month. My big assumption (you know what happens when you assume) using the above assumptions is that we should see around 750,000 customers with 5G devices moving from the Sprint network to the T-Mobile network each month starting in October due to purchasing a new 5G device. This does not include the monthly new customers that T-Mobile usually gets. I hope the new T-Mobile network can handle the load.
  13. I am going to go with DSS to allow T-Mobile LTE and 5G to be shared with each other.
  14. And that was also the problem with Sprint. They spent loads of money upgrading everything in certain markets so they could get bragging rights even when some of the upgrades in those markets were not needed. At the same time they all but ignored other markets since they did not have the money to perform the needed upgrades everywhere. Sprint also could not properly manage where to direct their limited funds based on system load as T-Mobile claims they do. I would much rather work with a company that uses data to determine where to do their upgrades rather than a company that is just throwing money at a few areas and ignoring other areas. I just hope that T-Mobile's claims that they direct their upgrades to the places where they are needed based on data actually works.
  15. Unloaded 5G and overloaded 4G is unlikely to be in place for long since most customers replace their mobile phones every couple years. As new phones come out that support 5G and the phone makers stop making phones that do not support 5G, customers will naturally purchase new 5G enabled phones thus moving themselves to 5G. I would expect greater than 2% of customers will move to 5G each month over the next couple years as new phones are purchased by customers. This mass migration to 5G may not start until this fall when all the flagship models will support 5G but when it does, it will be unstoppable.
  16. I seem to remember that T-Mobile has a complex automated monitoring system that generates regular capacity reports for each of their sites. The network people use those reports to decide how to boost capacity at or near sites that are already overloaded or getting close to being overloaded along with how to fill coverage gaps. It then takes time to order the equipment and schedule the work that is required to fix the overload problem or fill the gap. They do not just throw all their bandwidth up on every site as they properly manage their money.
  17. They call you from 2 lines a fraction of a second apart in time. The later call will immediately go to your voicemail since the first call is trying to connect to your phone to ring it. Even with call waiting, 2 calls cannot ring your phone at the same time. As soon as the voicemail answers one of the calls, they hang up the other call that is connecting to your phone. This usually occurs before the call ever causes your phone to ring or shows up in your missed calls log. This also prevents most spam blockers from blocking the call since they usually operate when call is connected to your phone line.
  18. Failure is not an option. It would be best to limit change to only those areas where there is very little risk at this time. If New T-Mobile messes up the network integration (looking at you Sprint Network Vision) in the middle of this virus crisis, there will be hell to pay. Large numbers of people are dependent on their mobile phones, hot spots, and internet data connections right now for work, school, news, shopping, entertainment and just to keep contact with work, friends and family while they are stuck in their homes. If connectivity breaks, they can no longer communicate with the outside world. They also cannot run to a New T-Mobile store to get a bad software push to their mobile phone fixed right now so they better be careful with changes on the mobile device side of the network.
  19. https://hackaday.com/2017/07/10/horns-across-america-the-att-long-lines-network/
  20. I received a Sprint Business email over the weekend. Closing could be as early as April 1, 2020.
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  22. Any chance you could add a bulk upload and bulk download feature? The bulk upload should give the option to append data or to replace the data. The bulk download should download the data in CSV format. The easiest way to get data out of fusion tables is by downloading the fusion table to a comma separated value (CSV) text file. CSV files can be opened and edited in any common spreadsheet applications to put the data in the format you request. I would hate to make someone type in many 10's of thousands of sites one at a time.
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