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Posts posted by nexuss4g
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How do i request this exact one?
Sent from my LGLS990 using Tapatalk
The same way you requested the first one, let them know if you can cancel the current order and request the new SIM that david279 provided on the screenshot
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How do i verify that? How do i make them send me the 'correct' one?
Sent from my LGLS990 using Tapatalk
Did the rep provide you with a confirmation number? If yes, go to sprint.com/myorder and enter your confirmation # it should start with DM14-
Order information will populate, check the SKU that appears and compare with the info in this thread. If it matches to the correct SIM info we provided then you are good to go.
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Just ordered a Nano sim card from Sprint. Only thing they asked me what Device, how many gigs was the device and that's it. No mention of a Sku #. Took all but 12 minutes because i had to get transfered to order support.
Sent from my LGLS990 using Tapatalk
Verify that they are sending the correct SIM with the info users have provided. Sprint sent me an incorrect SIM already and another one that is on the way but still incorrect.
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You have that sim and it's working in your MXPE on Sprint?
Sent from my SM-N910P using Tapatalk
Yup, was able to pick one up at a corporate store. The SIM is recognized by my Moto X Pure, but not yet activate as Im waiting for Sprint to enter my IMEI to their database.
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If I get lucky enough to win, I'm willing to downgrade to 16gb model and just choose a wood back (if possible) in order to provide more funds to S4GRU. .Still need to enter tho.
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Interesting. A couple pages back someone posted that the correct Sim is CZ2114LWC. Now its CZ4114LWC? All that changes is one digit from 2 to 4 :facepalm:
Sent from my LGLS990 using Tapatalk
This is the correct SIM that will work on the Moto X Pure
SIMGLW446CSKU: CZ2144LWCUPC: 019962040146 -
I hate this process. I love the phone but why is this SO hard and complicated. I'm broken on spending $400+ dollars on a device that will prob wont work with Sprint! Or very hard to ...ugh
Sent from my LGLS990 using Tapatalk
The phone will definitely work with Sprint, just the process for activating this phone and handling customers requests is not well defined.
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When attempting activation, did you try the leave one number off the end of the imei technique? Just curious if that "works every time".
Yup, did leave off the last digit and when trying activating online it gave me an error message. Even chat support stated that I gave them an incorrect IMEI.
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Managed to get the correct SIM Card SIMGLW4446C at a Corporate Store that is 50 miles away from home as I was in Mexico for the weekend. Best Buy wanted $30 for the SIM so walked out.
Tried activating online and no luck. Called Customer service and no luck so they transferred me to Tech Support, they opened a click it ticket and the network team will be adding the IMEI to the network database. The rep stated it might take up to 24 hours and will get a call in order to verify a few more things.
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Sprint is shipping me another SIM Card, the part number is CZ2104LWR, but according to
http://s4gru.com/index.php?/topic/4845-uicc-compatibility-matrix/
The Moto X 1G has the same SIM.
So I wonder if I can swap with my old SIM Card and let them know to just swap it? I will find out later during the weekend as I'm already fed up being on the phone for so long.
If anyone has luck, please let us know
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Quick update. Received my SIM Card an hour ago. Was unable to activate online since the IMEI is not recognized even by getting rid of the last number. On the phone with Customer Care and they state that I cannot activate because they sent me the incorrect SIM card. They are making me go to a Sprint Store to get a SIM :/, still on the line so I will update with the outcome.
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I got my phone now, the device is in fact very nice to hold, was hesitant due to the size of the screen but overall I'm pretty happy. The speakers are great for normal listening and the screen is gorgeous. I'm waiting for my SIm card so will update in a few hours. Actually typing this message from my moto x
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Delivery was attempted today, no one home to sign for it, going to try to get it at the FedEx office after work
Bummer, mine according to Amazon and USPS it was delivered in my mailbox and checked last night and nothing... I called USPS this morning and they stated to wait a few more days :S
My SIM will arrive today.
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Did you try going into the settings on your iPhone, turning wifi calling back on, tapping on "Update Emergency Address", and then on the page check "Remove wifi calling" and then tap done and turn off wifi calling? If you haven't tried that, I would suggest doing that first.
-Anthony
Thanks, this actually solved my issue.
After removing the wifi calling service from the "update emergency address" page, you should do a ##update# to refresh everything, if it doesn't do it automatically. On the iPhone, any changes with wifi calling refreshes the device on the network automatically.
Sent from my iPhone 6+
Exactly what I did, and now working fine. Thanks
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My tracking number states it was delivered but I checked my mail box and nothing
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Hmm below is what they shipped me. Hopefully we both got ones that will work correctly...
I had the rep 100% confirm during the chat that this sim card will work for the new Moto X Pure.
760492013512
SIMCARD LTEGSM 4FF USIM REMOV
Seems like both have the same description. So I believe both might work.
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The store I'm talking to is looking for ##.##._
The underscore is A, B, or C
I'm not sure about that
but the SKU is CZ2144LWC
UPC 019962040146
Hope it helps
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Anyone have the part number for the 4FF nano sim? The store I called has sims, but they are unsure of it is the 3FF or 4FF.
What other devices use the 4FF?
This is what I got from the confirmation email from Sprint when requesting the SIM
Item number 760494000114
Item description LTEGSM REMOV 4FF CSIM V3
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Having the same issue of no HD calling after I activated WiFi calling in an iPhone 5S. I turned WiFi Calls off from the phone but unable to remove the service online and still with no HD calling in between my phone and that iphone. Tried calling another iphone on my account and HD calling works as I see on my Moto X the HD icon while the call is active.
Any suggestions?
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Called the regular Sprint Care number and they transferred me to Order Support, took them a while to research for SIM info to activate the Moto X Pure, Rep asked to call me back in 15 minutes , he called and processed the order to ship a SIM card to my place, and stated that it takes 5-6 business days, but due to being a loyal customer for 10 years, he bumped me to the 2-3 day shipping. Don't know if this is standard practice, so we will see when I receive it
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Seems like no one has SIM Cards in stock at any retail locations for the Moto X Pure
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Mine arrives tomorrow from Amazon
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Saw this on Twitter, they are killing me
https://twitter.com/lenovo/status/638697872435884032SPOTTED THIS MORNING in New York: a colorful sea of #HelloMoto. @Motorola pic.twitter.com/zen1ShmpWL
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Does this device support CA on Sprint??
Yes, the Moto X Style supports CA on Sprint.
Check out the link --> http://s4gru.com/index.php?/blog/1/entry-389-teaser-hello-moto-x/
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Is HD Voice now on? Mine appears to be working
in Network, Network Vision/LTE Deployment
Posted
If you check out the debug menu under android you can check if you are on HD, Also some android phones let you know when you are in HD on the screen.