anthony.spina97

So then you should know that Mobile Hotspot, Virtual Private Networks, and Peer 2 Peer usage is ALL limited to 2G speeds when you've reached the 10GB threshold. Not just VPN and P2P. I'm pretty sure that's how all included hotspot plans work on every carrier. Not sure what the issue here is. -Anthony

I've been getting a bunch of spam calls too as of late. A lot of them are from all different states across the US according to Caller ID. They're all automated and seem to be pretending to be from "consumer services". It's really annoying, especially when they decide to call me at 6 in the morning or after 10 at night. -Anthony

Yeah I've seen those people too. It's a shame that people would do such a thing. They either don't realize how much of a burden they will be on the network, or they just don't care. -Anthony

That's what I'm saying. I can't believe that there are people that would get rid of their home ISP for 10 GB of monthly tethering. Not that I would ever use use my cellular carrier as my home ISP, but 10 GB is nowhere near enough for us. Is 700 GB's on a home ISP a lot for you? We have four people in my house, all with their own computer and cell phone that run on the WiFi. Along with multiple people who come over every day and also use the WiFi. And I also stream almost all of my video content, and play online games almost every night. Along with downloading things. All of that data adds up. Lol. -Anthony

Also, this is what I'm getting on the Sprint site right now: http://imgur.com/a/ZeKpF -Anthony Edit: This also comes up too when I try and fiddle around with some of the links on the site: http://imgur.com/a/8iwni

Jeez, 10 GB is absolutely nowhere near enough for us to use a month. Lol. I can blow through that by myself in one day on our home internet. We use upwards of 600-700 GB's per month. I can't believe there are people who use that little data a month on their home internet. -Anthony

We have 7 lines on our Framily, and we pay around $37.50 for each of our 4 lines with unlimited data. ($45 base price + $20 for unlimited - $20 for having 7+ lines - $7.50 employer discount). I don't think we will ever get a better deal than that. That's why we stay with Sprint (also, we don't really have any network issues anymore so we're fine with the network performance). -Anthony

My guess is Robert probably just hasn't had any free time to update the list. He has to go through all of the donations and add them together and organize it which I imagine can take up a lot of time. -Anthony

Same. And when I DO need the hotsopt I just add a gig or two here and there. I don't really feel like getting my family to switch, because Sprint works in 98% of the situations we're in and I know I'm not going to be able to leave Sprint and come back at some point in the future and get as good of a deal as we have now, so Sprint is where I stay! -Anthony

Ahh okay, I didn't know that lol. Carry on! -Anthony

I'm kind of confused as to what relevance these last couple of posts by you have had to the topic at hand? -Anthony

Yeah to me it appears that they decided to not go through the trouble of crediting my father for the missed months of credits+adding the credit to our account every month, so they just gave us the total credits worth all at once. We traded in 2 iPhone 6 Plus's and 1 iPhone 6. I did the math and the full value of the credits over 24 months would come out to be around $2180, so a little less than that, but I'll take the credit none-the-less. I hope that you get yours sorted out! -Anthony

I never thought I would see the day again where the 4 major US carriers all offered an unlimited plan. Wow. -Anthony

Just an update: I checked our Sprint account today and noticed that we have been given a $2047.48 credit to our account. We got a 128 GB 7 and two 128 GB 7 Plus's, and paid $100 down for each of them, on the 24 month installments. It seems that we have been given a credit for the entire 24 months of credits that we were promised, just all at once instead of monthly. So, we have finally been given our bill credit! I just need to make sure that my Dad pays the right amount each month so that the credit will last until the phones have been paid off. My faith in Sprint has been restored! -Anthony

So is it just me or is the Sprint website down for anyone else? When I go to sprint.com it just gives me a splash page about getting the app for my phone, even though I'm on my PC. Opening the Sprint Zone app gives me a login page and when I log in I get a "System not available" pop-up. Anyone else? -Anthony

Yes, the "2" in "Connected Mode LTE blah blah blah" signals 3xCA. -Anthony

So, just an update. Went to the Sprint store with my father today. I walked in and the woman saw me and said "You still haven't gotten your credits yet?!" It's kind of bad that they know who I am and what issue I've been having lol, I've been there that many times now. She immediately called her manager, didn't get a hold of him (as per usual) and she called her assistant manager. Assistant manager then calls the manager, and then tells the store rep that the manager is currently working on it with Sprint on how to get us the credits. I believe they are trying to figure out a better way to give us the credits that we should have been getting all along, because right now the only option would have been to give us a bulk credit for all the missed credits, but anyways. We weren't able to get in contact with the manager before, so this is progress. The assistant manager told the rep to tell us that she would call us by the end of the day with an update, so here's to hoping that this is fixed by the end of today. -Anthony

I have the update queued in my settings app, but I'm hesitant to install it because of the recent release of the iOS 10.2 jailbreak. I'm not sure why I'm hesitating to update considering all of the recent jailbreaks have been semi-tethered and have nearly no support for for the new phones, but I digress. It must be the inner-child in me. Lol. -Anthony

Yeah I was under the impression that it was towards an iPhone 7 32 GB and if you wanted anything higher you just paid that difference. That is what I remember reading and that is what I was told at the store. If my father and I can't get anything done to get the monthly bill credits when we go to the store tomorrow then we're going to see if we can get the phones back (which isn't going to happen because there's no way they still have them lol) or we're going to see if we can at least get the trade in credit of what the phones are worth on trade in. Or something else. We'll see after tomorrow. I will post to update everyone after we get home from the store. -Anthony

I really appreciate the help, but again, I have found this one, and one of the steps is "sign up for any of Sprint's rate plans" again making it seem like they want you to change plans/sign up for a new one. Myself and many others remember seeing internal documents that didn't state this stipulation. -Anthony

Yes I had found this image, but, to me at least, is not clear on what the requirements are to be elligible. It sounded a lot like they were wanting to either change plans or start a new line of service with that image. -Anthony

I'm posting this here so that the most amount of people will see it, but if anyone has been frequenting the iPhone 7 and 7 Plus User Thread, then they will know what I'm talking about. My question to any of our Sprint employees that frequent this site, I would like to know if there is a way for you guys to look in your portal (or whatever it is, I don't know a lot about the system so I apologize for that lol) and find the page that was sent out about the "iPhone 7 on us" promo, because me and another user on here have been getting told that the discounts being given were only eligible on leases, when it was clearly stated that they were available on both leases and installments. I would just like to see the internal memo that explained the promo. I have searched through S4GRU, Google, Youtube, Sprint.com, Reddit, and I can't for the life of me find the flyer that advertised the promo. I would really appreciate it if someone could point me in the right direction. Thank you for any help! -Anthony

I've basically been having the same problem. We STILL haven't gotten our trade in credits for our phones, and we did them back in SEPTEMBER! I've been having to deal with the reps in the store that we did our trade-ins at because apparently phone support can't help because the store's the one that handled the trade-ins. The store rep eventually contacted her manager (and then assistant manager after her manager wasn't responding). She emailed her assistant manager the last time I was in store and she CC'd me into the email so that I would get an update when she did (you can go a few posts back to see my full explanation of what happened). That was 12 days ago. I have school Monday thru Thursday from 1 PM to 10 PM and I'm not waking up early to go and deal with Sprint's crap lol, so I'm going to the store AGAIN on Friday, this time with my father (the account holder) so hopefully I should have more leverage. We have now made 5 payments on my father and sister's phones, and 4 payments on my phone, so we've now paid nearly $300 over the past few months that we shouldn't have had to pay. The shitty part is that we can't even threaten to leave because of this, because if we left we would either have to pay off the devices or take the credit hit of not paying for them, which both suck. We're currently paying nearly $100 more per month than we should be, which is honestly ridiculous. I wouldn't have convinced my Dad to do this if I knew it was going to be such a hassle. I've been losing my mind over this for the past 3 months. /rant -Anthony

Also, are you in low-signal areas too while at work? Your battery will die relatively quickly if you're in a low-signal area, along with if you are roaming, like Steve said. -Anthony

I meant in that press release that I posted, AT&T was referring to EDGE as "2G". -Anthony