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tybo31316

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Posts posted by tybo31316

  1. Its the button meant for powering off is what I was referring to. As I said, the executive response representative went through this with my mother.
    By the way, the case is the official Apple leather case, not one from a third party. So, I really doubt that would be an issue.
    Also, my mother was just here talking with me more in-depth about the phone conversation with the T-Mobile representative earlier. I asked her to tell me what exactly he told her to try, which was everything suggested in this thread so far. Not only did using the button system not work, but it didn't even process to a screen with an Apple logo as the representative asked her to try and see if it would after holding the button a certain way.
    If anything were different where it didn't sound as everything were tried and done correctly, I might try it myself. Although from the way it sounds, I might not even have the finger dexterity to do so.


    Even though it’s an Apple case. You should still try using the phone with the case off. Apple isn’t perfect they could have made a mistake. I haven’t seen any reports of defective power buttons or displays not powering off.
    • Like 1
  2. Really bad situation... My mother got the case on the phone, the X, and it turned on automatically, but she can't get the phone to turn off. The executive response guy can't do anything to help us, because there isn't anything in stock now probably for several weeks. I can't understand why Apple would make a nearly $1200 phone that turns on by itself and won't turn off.


    Try holding down the power button and volume up at the same time. If that doesn’t work try the power button and volume down.
    • Thanks 1
  3. I know this is much too late, but this probably happened because your X was on an older version of iOS than your backup. My X came with 11.0.2 installed but my backup was from 11.1. So I setup my X as new and updated it to 11.1 before restoring the backup from iTunes. Apple should have made this issue much clearer and had steps in place to guide the user through it. 


    I ran into that same issue going from my 7Plus to 8Plus and handled it the same way.
    • Like 2
  4. I am confused by Son's latest comments. Now, after the failed merger, they say they'll invest serious money into Sprint network. Softbank has owned Sprint for 5 years. 
    What happened last 5 years? Spending just enough to get by? Are they saying NOW they are serious about rebuilding Sprint?


    Maybe now he’s serious because he thought that he would buy Sprint and merge it with another telecom company. Now after several failed merger attempts. It’s either seriously invest or just sell the company.
  5. The merger talks are dead. I guess now Legere will go back to his childish ways to mock Sprint. I am pretty sure these two companies were having talks for a long time.
     
    http://www.reuters.com/article/us-sprint-corp-m-a-t-mobile-us/sprint-and-t-mobile-end-merger-negotiations-idUSKBN1D40RY
     

    Maybe Sprint and SoftBank will go pedal to the metal. Get serious about competing and make some game changing moves. The Sprint network has improved dramatically since 2010.
    • Like 4
  6. I didn’t know which thread to post this in so I chose this one.

     

    Is their anyone having issues with distortion and garbled calls when making or receiving calls with Sprint WiFi calling enabled?

     

    It only happens when making calls over CDMA.

     

    Happened on my iPhone 7Plus and 8Plus.

     

  7. 6 hours ago, Terrell352 said:

    Just got Sprint service back yesterday. Lots of towers down. Couldn't make a call or COWS or anything. My Tmobile line allowed me to check up on everyone. Lost power for 2 days but we have water. Now we have power but Cox Communications is down. Now I see the value in having more than one carrier though. Seen lots of devastation. My buddy lost house to a fire. Overall Sprint disappointed me but with the amount of damage it's understandable. 

    Sprint and T-Mobile are both having issues at my home and around town. It's definitely a tower by tower issue. My lights were out also 2 days also. AT&T performed really well. We survived off my AT&T iPhone and iPad. My AT&T fiber home internet is down though. My wife is pissed about her Sprint service because of the storm and wants to switch lol. I'm like it could have happened to any carrier. 

    • Like 1
  8. True. I have both a T-Mobile and Sprint line and one thing I can tell you is that my Sprint line never goes No Service. It may drop to 3G that's either beyond slow or unusable but Sprint has the reliably part down. I really boggles my mind that T-Mobile cannot get that part right and they have a way dense network compared to Sprint. T-Mobile has to work on how reliable the network is.

     

     

    Sent from my iPhone using Tapatalk

    I run into the same thing when comparing T-Mobile and Sprint. T-Mobile will show No Service while standing outside on a Sunny day.

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