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Call Forwarding charges on incoming calls


schmidtj

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How can Sprint justify charging me for call forwarding just for receiving a call forwarded from my ATT landline.

This makes no sense. I do NOT have Sprint call forwarding of any kind enabled.

I forwarded my ATT Landline to my Sprint cell phone and when I get an incoming forwarded call Sprint is charging me $0.20 per minute. If anyone should be charging me anything it's ATT but they are not but Sprint is.

Any insight appreciated.

J

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How can Sprint justify charging me for call forwarding just for receiving a call forwarded from my ATT landline.

This makes no sense. I do NOT have Sprint call forwarding of any kind enabled.

I forwarded my ATT Landline to my Sprint cell phone and when I get an incoming forwarded call Sprint is charging me $0.20 per minute. If anyone should be charging me anything it's ATT but they are not but Sprint is.

Any insight appreciated.

J

That makes no sense...

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  • 1 month later...

I submitted a complaint ticket to the FCC.

Sprint has admitted there is an error in their Billing system.

I am waiting for the official response from Sprint from the FCC.

I think the billing system isn't interpreting the forwarding bit in the CDR

metadata correctly.

J

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