My Sprint & Evo LTE woes

[Odell]

I'm sad to say that this weekend my Sprint cell coverage and my Evo both decided to fail me at critical moments. As you know the DC area was hit hard with storms on Friday evening and since then my cell coverage at home has been even worse than normal. I have been without electricity since Friday night and with digital landline service that means no phone. My Evo has been almost unusable in the house, frequently dropping calls and breaking up during calls. It's been much worse than normal. The 3G coverage has been equally as bad. I was either losing data connection completely or stuck in 1xRTT all weekend.

 

On Saturday morning my wife and I decided to go for a drive so we headed north to Delaware and then on to Atlantic City. I figured I would get better coverage on the road but no dice. Data was terrible and my navigation was unusable for large stretches of my trip. While in Atlantic City I needed to find an alternate route around some pretty bad traffic and I could not get any route directions. The GPS radio itself seemed to be working but any route information was unavailable. I would lose data connection completely and often would have to reboot the phone to get it back.

 

If I had needed my phone in a critical situation I would have been in trouble. I am finally seeing what some other folks may be experiencing with their Sprint service. If my experience was anything like what others are getting on a daily basis I can understand the extreme frustration. I figured that major corridors like I-95 and places like Atlantic City would have good coverage. Not so. I also realized that I will have to go back to a dedicated navigation unit as my phone cannot be counted on.

 

I'm hoping that this was related to the storms and either the system was overwhelmed with users or that it was NV related. Either way I was extremely disappointed with both my device and Sprint for the first time.

[blkmiles]

I hear ya brother. My experience with Sprint since March/April this year has gone the same way. The only place I can obtain a 3g speed better than 600kbps is at work. At home or on the road, i'm lucky to hit 200kbps. I've experienced the awful speeds in Phoenix, been connected to 4g in Chicago that maxed out at 1.5mbps all within the past 3 months. I'm finding it extremely tough to not plunk down the hundred or so dollars to get out of my contract now.

 

I'm sure all carriers dealt with those issues in your area but its especially frustrating when it happens to you.

 

I hope that you will get power back soon, I know that there is a heat wave settling in and A/C is needed. Take care and stay cool.

[S4GRU]

It sounds like this was an issue with all carriers and not isolated to Sprint. It was a traumatic event to communications in the whole region.

 

Robert

[Ghostalker]

Everyone was having problems after the storm. It was not only Sprint, although I believe Sprint had it pretty bad.

 

But I have noticed that speeds and service have been going back to their normal self (bad) but doable.

[ChadBroChillz]

Tmobile had a nationwide outage the other day.

[Odell]

I'm hoping that it was related to the storm because I was so disappointed in the service. I can't remember the last time that I had a device fail me so consistently like that.

 

I'm still getting a dedicated navigation unit. I don't want to worry about data connection when I need directions.

[S4GRU]

I'm still getting a dedicated navigation unit. I don't want to worry about data connection when I need directions.

 

That is a good idea. I've considered doing the same.

 

Robert via Samsung Galaxy S-III 32GB using Forum Runner

[jegillis]

I'm hoping that it was related to the storm because I was so disappointed in the service. I can't remember the last time that I had a device fail me so consistently like that.

 

I'm still getting a dedicated navigation unit. I don't want to worry about data connection when I need directions.

Pretty sure that JB/maps will not need a data connection for navigation on the next version for the exact reason you cite.

 

http://www.engadget.com/2012/06/06/google-maps-for-android-gets-offline-support/

 

And I was driving thru DC yesterday and had the same problem with data, it varied as I drove thru, likely a lot of towers were without power. Backup's are not on all towers and some if not many are supplied by batteries that may only last about 8 hours. This is true of all carriers and they all are suffering the same problem. No power=No service.

[Steven800]

Even some websites went down like instagram and netflix went out cause of that storm.

[Odell]

My reaction has tempered somewhat upon realizing that it was most likely storm related. As long as my Evo returns to her usual lovable ways then all will be forgotten. That is, unless I find a way to get some of that GS3 "strange"...

[ScandaLeX]

I wish I could attribute my ill fated service to the weather. Mine has been terrible for almost a yr. Thank goodness for wifi yet somewhere along the line Sprint needs to get it in their heads that we're paying for a service we expect to be usable.

 

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