Jump to content

Duplicate SMS MMS


Recommended Posts

I am having a terrible time on four Sprint lines with recipients of our SMS and MMS messages receiving multiple copies of the same message.

 

This problem is not isolated to just group and the mess. It is occurring on single recipient SMS. I've switched apps from Messaging Plus to Hangouts to the phone's built in message app. Nothing seems to make a difference.

 

My phone is g4, my wife has an S6 and my son has an iPhone and it is occurring on all of our phones.

 

This morning when I landed at the Atlanta Airport I sent my daughter an SMS. She got it four times. I sent my son an SMS from Atlanta and he got it twice. Last night my wife was part of a group message and she received the same message over 20 times and then suddenly this morning she received the same message from last night probably another 30 times.

 

I called Sprint technical support and their answer was that we needed to take all four phones into a repair store for a diagnostic. Please.

 

Anyone experienced similar problems of this magnitude and have any idea what to do?

Link to comment
Share on other sites

I had this both with and without an Airave on Android and iOS devices while I was with Sprint and they always had the same answer to get devices checked and said no issues with phones when tested. It leveled off for a while but I've noticed this happening a ton lately from my friends on Sprint. During a side-by-side about a year ago a Sprint tech told me it was pretty commonly known to be happening with no fix in sight. 

Link to comment
Share on other sites

Hi, my friend had this problem a long time ago and sprint never resolved it.

 

He said it stopped when he broke up with his girlfriend at the time.

 

He believes her sending texts confused sprints system causing the multiple texts from unrelated people.

 

So, it may not be a problem with any of your phones, it could be a problem from someone who is *sending* to all of you.

Link to comment
Share on other sites

Once a device connects to Airave it's not uncommon to cause that issue. Next time you call into care (if there is a next time) tell the to purge your TM SMS profile. Airave really causes issues when your also in proximity of 800/Band 10 coverage. Oddly enough VZ has the same issue with their femtocells which is odd as Sprint uses the same aggregation provider as 2 of the other major carriers. Give it a shot. It's not the device.

 

 

Sent from my iPhone using Tapatalk

Link to comment
Share on other sites

I have an Android and I get duplicate pictures from people with iPhones pretty much every time they send me a picture. Also my sister with an iPhone gives me duplicate texts sometimes. She also claims she has issues sending texts in places where the rest of the family has no issue whatsoever. Not sure what her issue is there.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • large.unreadcontent.png.6ef00db54e758d06

  • gallery_1_23_9202.png

  • Posts

    • I've now seen how things work in Kobe, Hiroshima, and Osaka, as well as some areas south of Osaka (e.g. Wakayama, Kinokawa), and tried three more SIMs. The two physical SIMs (different branding for each) both use IIJ, which provides a Japanese IP address/routing on NTT, aleit LTE-only, so latency is ~45ms to Tokyo. The catch with NTT is that it uses two frequency bands (B42/3500 MHz LTE, n79/4900 MHz NR) that you're not going to get on an Android sold in the US, and I'm guessing that B42 would be helpful speed-wise on that network, as it doesn't have B41. I also found one place that doesn't have cell service: a vending machine in the back of the Osaka Castle tower. Or, rather, the B8/18/19 signal is weak enough there to be unusable. Going back to 5G for a moment, I saw a fair amount of Softbank n257 in Hiroshima, as well as in some train stations between Osaka and Kobe. 4x100 MHz bandwidth, anchored by B1/3/8, with speeds sometimes exceeding 400 Mbps on the US Mobile roaming eSIM. Not quite the speeds I've seen on mmW in the States, but I've probably been on mmW for more time over the past few days than I have in the US over the past year, so I'll take it. My fastest speed test was actually on SoftBank n77 though, with 100 MHz of that plus 10x10 B8 hitting ~700 Mbps down and ~80 Mbps up with ~100ms latency...on the roaming eSIM...on the 4th floor of the hotel near Shin-Kobe station. Guessing B8 was a DAS or small cell based on signal levels, and the n77 might have been (or was just a less-used sector of the site serving the train station). I'm now 99% sure that all three providers are running DSS on band 28, and I've seen 10x10 on similar frequencies from both NTT and SoftBank IIRC, on both LTE and 5G. I also picked up one more eSIM: my1010, which is different from 1010/csl used by US Mobile's eSIM unfortunately, as it's LTE-only. On the bright side, it's cheap (10GB/7 days is like $11, and 20GB for the same period would be around $15), and can use both KDDI and SoftBank LTE. It also egresses from Taiwan (Chunghwa Telecom), though latency isn't really any better than the Singapore based eSIMs. Tomorrow will include the most rural part of our journey, so we'll see how networks hold up there, and from tomorrow night on we'll be in Tokyo, so any further reports after that will be Tokyo-centric.
    • I think the push for them is adding US Mobile as a MVNO with a priority data plan.  Ultimately, making people more aware of priority would allow them (and other carriers) to differentiate themselves from MVNOs like Consumer Cellular that advertise the same coverage. n77 has dramatically reduced the need for priority service at Verizon where the mere functioning of your phone was in jeopardy a couple of years ago if you had a low priority plan like Red Pocket. Only have heard of problems with T-Mobile in parts of Los Angeles. AT&T fell in between. All had issues at large concerts and festivals, or sporting events if your carrier has no on-site rights. Edit: Dishes native 5g network has different issues: not enough sites, limited bandwidth. Higher priority would help a few. Truth is they can push phones to AT&T or T-Mobile.
    • Tracfone AT&T sims went from QCI 8 to 9 as well a couple years ago. I'm pretty neutral towards AT&T's turbo feature here, the only bad taste left was for those who had unadvertised QCI 7 a couple months ago moved down to 8. In my eyes it would have been a lot better for AT&T to include turbo in those Premium/Elite plans for free to keep them at QCI 7, while also introducing this turbo add on option for any other plans or devices. As it stands now only a handful of plans can add it, and only if you're using a device on a random list of devices AT&T considers to be 5G smartphones.
    • My Red Pocket AT&T GSMA account was dropped to QCI 9 about a year ago.  Most recently 8 for the last few years prior.  Voice remains at 5.
  • Recently Browsing

    • No registered users viewing this page.
×
×
  • Create New...