I was off Samsung for a long time. In the feature phone days, I didn't have very good luck with the software, but they made good, feature-rich phones. Then when android came along, I went with the HTC Hero and the wife went with the Samsung Moment. She seemed a little happier with the Moment, where I had to root the Hero. I never noticed a time when I had service and she didn't. I briefly upgraded to the EVO 3D while the wife had the E4GT. Again, never had service when she didn't. After playing with her E4GT, I bought the E4GT and saw the light. Now I have the Nexus, and it is also an awesome device.
I know there are a few people who have complaints about LOS or reception issues and they shout their complaints from the mountain tops. The fact of the matter is that Samsung isn't dumb, they absolutely have to manufacture quality devices or they will disappear from the market leaders as fast as they rose to the top.
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