mmark27

56 minutes ago, jreuschl said:

Anyone else having an issue that their S10 will occasionally stay on 3G for a long time if it drops LTE?  I have to turn off/on airplane mode for LTE to come back right away.

Yes, recently I've noticed this coming out of work occasionally. Normally picks up LTE right away, but a few times I'll start to stream music in the car and it'll just sit.....then I see it's on HerpeDerpa 3G (eHRPD) still for whatever reason. This also would happen to my S9+ too. 

2 minutes ago, BlueAngel said:

Having major issues today can't hardly stay connected to LTE I'm sitting on 3G currently, it's either bad service because of the storm last night but I doubt it as I traveled some 20 miles and had the same problems. Thought I was immune to this issue but I think it's creeping up on me. I was told my voicemail wasn't working this morning from my boss so I don't know what's going on but my phone is crucial for work and this is getting irritating.

Have you called sprint to see if there are network issues in your area?? 

The LTE issue doesn't kick you to 3G, it keeps you on a dead LTE signal, so I think you've got tower/network issues vs. the LTE modem burn up. 

huh, VZW getting ASD9 now reportedly, with the camera improvements (presumably night improvements). What gives, Sprint? 

https://www.droid-life.com/2019/05/21/verizon-galaxy-s10-family-may-update/

2 minutes ago, dkyeager said:

What is ASDA?

New update ending in xxxxxxxxxxASDA 

ASDA out for Sprint phones. May 1 security patch. 186 MB. 

3 hours ago, Paynefanbro said:

I just got an update on my unlocked S10+ but I don't know what it was for. It's still on the April security patch.

ASD8? That's what the Sprint thread is/was reporting. 

3 hours ago, Ajr said:

I have the S9 plus, was thinking about upgrading. Does anyone know if they have the S10 plus data problems solved?

Sent from my SM-G965U using Tapatalk
 

The newer phones (meaning not the first run off the assembly lines) are better with the issue. Just make sure you update to latest software immediately upon getting the phone. That should help it not get the data issues. Current software is still ASD5. 

18 minutes ago, clbowens said:

Any word on the April 30th update?

Nope, not yet that I've heard. Obviously nothing pushed out. 

I exchanged my S10+ yesterday and yes, it was clear my device was having some issues with data transfer for sure. They didn't "test" it because they weren't a repair shop. They just handed me a new one and took my old one back. Simple deal and I was outta there in about 30 mins. 

I updated the new phone to the ASD5 right away and have no issues with B25, 26, or 41 in any areas. Everything is reporting successful speed tests (they're pretty miserable sometimes, but that's Madison, not the phone). I hope the update on the 30th can head off any other events. 

The word on the Sprint thread is that there is a RF transmission issue that burns up the modem, quite literally, so then it won't read anymore. Can happen on any band. The software releases are supposed to prevent this from happening. But if your device has succumbed to this already, you're hosed. 

I did some pretty extensive testing on my S10+, my wife's S10, and both my parents' S10s as they were visiting this weekend and my kids actually took a freaking nap!! As we traveled around, each device had a hard time dealing with any sort of B25 signal, as reported by SCP and by the LTE Engineering screen. B25^2 seemed to be okay, but any standard B25 signal was junk from a macro site. If it picked up B25 from a oDAS network, then the phones were okay on data sending and receiving as well. 

Reports over on the Sprint thread also have issues with the Note 9 in some cases as well. While all anecdotal, I find it really hard to believe that folks on this thread "have had no data problems". In fact, I bet you have, but it's pretty innocuous when it happens usually. It doesn't tell you that you don't have signal, it doesn't give any sort of warning....it looks connected with strong signal bars. SCP will report "idle" and anything that needs the network will timeout. Occasionally, I get the unable to establish connection circle with the slash through it....and a toggle of airplane mode will fix it.....but this has happened to me in the past here in Madison just because we have pockets still of dead zones that are unfortunately placed in areas you want your phone to work, like the Zoo. 

This all said, this really smells like a software provisioning problem and not anything to do with hardware and/or device swaps....in most cases. Or something with the towers themselves in communicating with these S10s and perhaps the S8s are reporting issues too in a few places. Most folks that are getting new devices are just reporting that those are going "bad" as well. I have no clue what's happening, but it seems pretty widespread if all 4 of the devices on my account have these issues. These all were pre-orders but from very different batches of SN strings and ordered well apart from each other.

I just know that I'm not going into any store for testing or swapping out any devices until they have an actual fix in place for what's going on. For now, I've just disabled B25 and that keeps the data flowing and keeps the calls from dropping! I know it's not proper, but it fixes my issue in the short term. This is complete madness that they can't get a handle on it. There's supposedly another update coming on April 30th. 

Mike, this is a great update. I love the granularity of notifications now. This is excellent to track the issues going on with the S10 data dropping on certain bands.....You sir have created quite the app, thank you for your hard work!  

BTW, over on the Sprint thread about the data loss issues, they are releasing a "test" for this data issue to all the corporate stores. So if you think you are having data issues, head to a corp store tomorrow or after and they can verify your device is affected. I might swing by anyways and have mine tested. I'm not going to get a replacement quite yet if it fails. I'm not convinced they've got a single clue about how to actually fix this mess. 

Well, now I really don't know what's going on with my phone. I verified the lack of B25 data on what I thought were 3 different towers, but then on my way home today, I did get the dead data on B25 where I had in the past....but then I picked up B25 from another tower and it was sending/receiving just fine. Verified by SCP and by LTE engineering. So.....maybe we've got a bad tower or two here. This makes me quite happy if true.  My B41^2 are around 70-105 down and 6-15 up.

So this could be a network thing or tied into the data issues, but this morning driving in once I hit B25 signal on my phone, everything stopped. It said I had LTE but there were no actual data being transmitted. It then dropped to 1x and I had "N/A" being reported by SCP. I cycled airplane mode and it did not improve at all until I found a solid B41 signal. 

The area where this happened usually has pretty poor signal, but it bounces between B25 and B26 usually. This is normally a usable signal, not fast, but usable. 

My experience sounds pretty similar to those on the Sprint community thread with the data issues, but for theirs it seems like it never comes back even if they find B41.....so maybe it's a network issue here in the Madison area or specifically with a set of towers.

I had not had any data issues prior to the latest update yesterday morning.  

Just now, clbowens said:

I have downloaded the update.  Still no LTE issues.  And location service was still enabled.

yeah, I'm all good over here after wiping caches, updating PRL, profile, etc. I've had no issues with data and I've been testing it periodically today. 

3 minutes ago, BlueAngel said:

I don't send many MMS messages so I don't know.

I cleared caches again and updated PRL and Profile again and the MMS are sending now. Sheesh. 

2 minutes ago, BlueAngel said:

Things seem the same to me which I'm happy about.

MMS working for you? I'm not having much luck sending MMS pictures or MMS group texts. 

2 hours ago, mmark27 said:

After update, my location services were turned off. Had to toggle back on, seems to work fine after turned on. Data seems OK, I have not had any problems before though. 

Hmmmm, it keeps disabling location services. This is not good. Wiped cache in recovery too. 

After update, my location services were turned off. Had to toggle back on, seems to work fine after turned on. Data seems OK, I have not had any problems before though. 

22 minutes ago, clbowens said:

I just noticed today that if I hold my S10 in the sun in the right angle, I can see the outline of what I believe is the fingerprint scanner under the screen.

speaking of sunlight, have you tried to wear your Galaxy Buds in the bright, warm sun yet? Whatever bud is facing the sun will make the "connected" noise (that low chime it plays when you first put it in) a lot. Apparently has to do with the proximity sensor and others report this on reddit. Super annoying. 

2 minutes ago, jreuschl said:

That is the main thread, and there's a few more that people have made this morning from the update not helping.

FYI, I'm not having issues in Milwaukee.  Friend in Chicago is.  It sounds like it might affect some markets and not others which probably makes the diag more difficult

Excellent, thank you. I'm just keeping track of this in case my parents' phones start having issues (they're in STL). They'd be very poorly equipped to deal with any of this. My phone and my wife's are fine here in Madison, no issues to report data-wise at all. 

2 hours ago, jreuschl said:

Reddit users with issues are reporting the update does nothing to fix the issues.

Apparently Sprint nor Samsung has a clue what is going on then.

Sent from my SM-G973U using Tapatalk
 

What reddit thread are you looking at? The only thread I see on the https://www.reddit.com/r/galaxyS10 about it is they said it didn't work, but that also there is a Sprint network issue in their area. So unknown if it improved the constant roaming issues?  

On the Sprint forums, it's just someone relaying that there was an update to all the threads, which is annoying: https://community.sprint.com/t5/Samsung/bd-p/Sammy 

1 hour ago, uecker87 said:

Also the FPS seems better now that I've sort of figured it out. 

I have read other places it works best if you register your thumbs twice, once when holding the phone and again when it's on a desk or something that it helps the recognition. Mine is light years faster since I took the screen protector off, but it should work regardless. 

Learned something about the WiFi-calling that might help folks here, something I did not know about Apps or App properties/permissions and roaming data restrictions.

Background: WiFi-calling has difficulty working when Sprint cellular signal is weak and/or when roaming, but fine when Sprint cellular signal is strong. Get constant error of location can not be determined, Wi-Fi calling then does not work. 

Maybe partial resolution: Go to Settings (general) > Apps > click overflow menu dots top right > show system apps > search for "calling" > click on Wi-Fi Calling > Mobile data > change "Restrict background data" to "Never" from "while roaming only". 

Doesn't make a ton of sense since WiFi calling isn't using "Mobile Data", but it appears to help get LESS of the above location errors, and Wi-Fi calling actually works when in a limited cellular network environment. Perhaps it is also not causing a timeout in the app? Hard to say. 

I went ahead and set this same permission on a lot of apps that I would like to behave better while roaming like Google, etc.

Did everyone receive the white colored Galaxy Buds? I never saw an option to choose and assumed it would have matched our phones (mine was black). Not a big deal.

These Galaxy Buds are fantastic. Sound quality is great for bud style headphones and the fit is quite snug. My fear is having these things just dislodge into a urinal or something ridiculous, but they're pretty hard to even take out. 

The only issue I have is the decision tree on having 3 options that would be useful for the long press touchpad....but only 2 ears. 

I am digging the read-aloud notification options.