Nothing new, but here 'tis anyway:
Amber: Hello! My name is Amber in the nTelos Care Center. How may I help you?
you: Hi, Amber!
you: I'm interested in the upgrade of nTelos' netowkr to 4G, particularly in the charlottesville area
you: *network*
Amber: I will be happy to help you with that!
Amber: Thanks for asking! nTelos has already launched 4G LTE in select markets, and our Network Team is busy working to cover 70% of our network with 4G LTE by year-end. Would you like to sign up to receive news about network enhancements in your neighborhood? http://www.ntelos.com/lp/4gLTE-signup
you: What can you tell me about the time frame?
Amber: I apologize, I do not have a specific time frame for you at this time. However, we have recently released that Sprint will be allowing our customers to use their 4G/LTE towers coming in the near future.
you: Will sprint customers be allowed to enjoy 4G on nTelos' network?
Amber: Yes, Sprint customers will be able to use 4G from nTelos towers as well.
you: Thanks! Even though I'm a Sprint customer, I've signed up to receive news about network upgrades. I hope that's OK.
you: that is, nTelos network upgrades
Amber: Yes, any one is able to sign up for the network upgrades. Just be aware, this is not available at this time but to come in the future.
you: Any idea if Charlottesville is part of the 70% of your network that's to be completed by year's end?
Amber: We are not given that information I apologize, we are only made aware of tower updates as they become available.
you: OK. thanks for the info on signing up for updates. I appreciate that.
Amber: You are welcome, Is there anything else I can help you with today?
you: No, thanks.
you: Bye
*still sighing*