I think some of the issues - sprint multiplies the headaches themselves. The common subscriber who has had issues for months sees commercials that sprint is improving or is told by a csr that work is happening. Then services gets worse not better. It is confusing. Then hearing how wonderful their friends on XYZ carrier is.
In my area as example. My new lg g2 is awful that all calls evoke roaming once call ends back to evdo or lte. Where as my iPhone 5s or wife's s4 works on sprint voice with great call quality. When I called sprint they said my area is undergoing updates and by June will be completed (note I was told it would be complete by this past July too) I'd think most people would be confused why a newer phone would work less. Now looking at the sprint network update site it always shows updates on data and speed, for the last 12 months and I've never seen improvement except when I hook onto an lte connection.
Now please don't misunderstand this as anti sprint. It's how I see things in my area. And I'm fond of this community - but don't enjoy sugar coating it ;-)
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