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Airave Handoff with neighbor, calls dropping

spotmeterf64

By spotmeterf64
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spotmeterf64 Member Level: 1x Advanced

spotmeterf64

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I had an Airave for a few months, and it worked fine for a while. After about 2 months of using it, somebody moved in to this apartment complex and also had an Airave. My phone would attempt to handoff the call to the other Airave (even though my Airave obviously provided a much stronger signal) and my voice quality would decline for about 15 seconds, then the call would drop. This happened without fail 5-10 minutes into EVERY phone call. My signal strength would go from full signal to 1 bar, then the call would drop. Also, texts would come in late in one big batch and calls would be sent to Voicemail.

 

I ended up sending the Airave back, since everything they suggested wouldn't work. I even posted here for help; nothing worked. It wasn't until I sent the Airave back that I discovered my neighbor also has an Airave (I kept hearing the three tones before connecting the call even after my Airave was boxed back up, initially I thought I was going nuts).

 

My question is, if I do go to Sprint and get a new Airave sent to me (the signal isn't getting any better), is there a way to prevent my phone from attempting to handoff the call to the other Airave? Or is there some other way of dealing with this issue, minus putting up copper mesh along my walls to block the other Airave's signal?

 

I really want to figure this out, since Sprint works perfectly everywhere else I need it but my neighborhood near RDU Airport. Thanks!

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WiWavelength Member Level: LTE Advanced

WiWavelength

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Your neighbor needs to lock down his Airave so that only permitted devices use it.

 

AJ

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spotmeterf64 Member Level: 1x Advanced

spotmeterf64

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Can the neighbor do this through calling Airave customer service, or the standard Sprint customer service line?

 

Will this prevent my phone from connecting to their Airave all together, or will it simply block services once I do connect? I've heard conflicting information on this. I am about to call Sprint's Airave CS line to get some detailed information on how this can be accomplished.

 

Thanks for that tip; hopefully this is the secret I need. I hope this will fix the problem and allow me to get a new Airave; breaking a cell contract is a lot cheaper than breaking an apartment lease.

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spotmeterf64 Member Level: 1x Advanced

spotmeterf64

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Update: Called Sprint's Airave Technical Support (not the standard phone support, the number listed on sprint.com/airave) and they said they can contact the other Airave user and walk them through blocking my device from connecting. In the meantime, they are sending me a new Airave.

 

Thanks for the tip, WiWavelength!

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Boosted20V Member Level: eHRPD

Boosted20V

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Update: Called Sprint's Airave Technical Support (not the standard phone support, the number listed on sprint.com/airave) and they said they can contact the other Airave user and walk them through blocking my device from connecting. In the meantime, they are sending me a new Airave.

 

Thanks for the tip, WiWavelength!

 

I think you need to give this number to the other user in the Network forum. :D

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spotmeterf64 Member Level: 1x Advanced

spotmeterf64

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when did they finally fix the blocking settings?

 

Also, wont you still connect to the neighbors but be restricted from making calls through it?

 

I suppose they're working now! The way the Airave tech made it sound, it will actually block me from connecting to the Airave. This remains to be seen. I'll update once the new Airave comes and it's set up as it should be.

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WiWavelength Member Level: LTE Advanced

WiWavelength

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The other thought would be to get your Airave on a different carrier channel from that of your neighbor's Airave. Honestly, that should be configurable -- either by Sprint tech support or via a little bit of end user hacking -- but I am not sure that it is. Sprint has seven potential CDMA2000 carrier channel assignments in Raleigh-Durham, so there is enough spectrum to go around, though that could be a problem in other markets.

 

AJ

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swintec Member Level: eHRPD

swintec

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I suppose they're working now! The way the Airave tech made it sound, it will actually block me from connecting to the Airave. This remains to be seen. I'll update once the new Airave comes and it's set up as it should be.

 

Honestly, i think you will still connect to it...just you will receive an error when you try to make any calls which puts you in worse shape than you are in. I believe the error states something to the effect of connecting to a sprint private network.

 

Back when the airave first came out, users complained of not being able to make any calls when in range of an airave that had been locked down. Shortly after, sprint disabled these settings.

 

I think your neighbor would be better off lowering the strength of their unit. I think there is three power settings.

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spotmeterf64 Member Level: 1x Advanced

spotmeterf64

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I wish that would work, mc_gusto. These are 1 bedroom apartments (800 sqft or so), so even if they were are on opposite sides they would probably still overlap.

 

I got my Airave in the mail the day before yesterday. So far it's been flawless on my GNex and BlackBerry; signal is always 5 bars (-63dBm pretty consistently throughout the apartment). Texts come in quickly and go out quickly. Calls are amazingly clear, no static or dropouts. I Have not had a single dropped call, nor has my phone even once connected to my neighbor's Airave, even when I stand beside the wall we share. I suppose the blocking thing Sprint did really worked.

 

They sent me an Airave 2 rather than the 2.5 though, which I thought was interesting. I'm not complaining, it's been working perfectly so far and I don't even know what the difference is.

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Virtualbot Member Level: eHRPD

Virtualbot

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They sent me an Airave 2 rather than the 2.5 though, which I thought was interesting. I'm not complaining, it's been working perfectly so far and I don't even know what the difference is.

 

Airave 2 has a phone jack so you can plug in a landline phone and use the VoIP service. 2.5 removes that phone jack, but makes the Airave smaller (compact) in size. Another difference is the GPS module; it looks a little different but should function the same.

 

Sent from my Rooted Galaxy Note II using Tapatalk 2.

 

 

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