And as for myself, a few months shy of 5 years now (I had to look it up and was surprised its been that long), and the experience for the most part here has been outstanding. There's a ton I still don't know particularly as I don't have the time these days as I used to to try and inhale all the info/insight shared here, but I started out as a AT&T -> Sprint transplant coming from extreme frustration to lesser frustration but learning/understanding what's to come.
People can gripe about Sprint all they want, but I've see a night/day difference for my part almost (caveat) everywhere I've traveled in the last 5 years compared to when I was first making treks back/forth between TN and PA, and I'd like to think I'm the poster child for the typical/average (rather than power) user. And I've been fortunate because of S4GRU to know/understand the changes and why, and have been a happy supporter (though admittedly far moreso, both from a participation and donation perspective, in the earlier days before I got married :X ) of the site throughout my tenure.