GoBigRed79

Why don't you check out the premier sponsor forums you pay for? The info there gives you a pretty good idea of progress. But it seams you just like to hear yourself talk a lot. Sent from my iPhone using Tapatalk

Not going well with chat. Two reps so far, no clue. They think I want a mobile broadband router. Sending the link is not helping. I can't call the phone number right now. Now the rep is trying to push an Airrave on me. I will just wait and try when I have time to call. Looks like these are getting sent out by the Airrave team.

Link is updated. I am on a chat now. I will let you guys know what is up. Looks like it is the same ASUS router as T-Mobile. http://www.sprint.com/landings/airave/?ECID=vanity:inhomecoverage#!/

I agree with this. When I worked in CS for a large company, we at minimum would get info like this in a pre-shift breifing. There would also usually be computer based training and or an email with detailed info. When you work in a busy call center you rarely have time to do a lot of reading on the intranet.

I have a pair of these and they are decent, especally at this price. Thought I would give a heads up on this. http://shop.sprint.com/mysprint/shop/accessory/ao_details.jsp?accSKU=74800052&accCatId=acc9001cat&deviceId=AP831CHK#!/ Motorola S11 HD Wireless Stereo Headset Regular price: $ 69 99 Final price: $ 29 99 Clearance Discount -$ 40

Thank You. And just like I thought this was a good idea when T-Mobile did it, I think it is a good idea for Sprint. It improves the customer experience while releiving cellular congestion. It's really a win-win as long as it works well.

Do you have any info on the Routers or who would qualify for one?

This is not suprising. Sprint for some reason likes to announce stuff before telling any CS reps about it.

I am usually 2-2.5gb a month. I have WiFi at work and home and I don't do a lot of video streaming, mostly just sports highlights. My guess is I am the more typical type of user. I would have to see the breakdown of all users though to really say what is abuse. What is the average and what is the outlier? Edit: Actually just checked on the Sprint Website. 12 mo average is 1.99GB.

You have to login to your acct and remove the WiFi calling feature. When you use it the first time it is added to your acct just like any other feature. That should resolve the issues with the calls.

Yeah I had the same issue and both Sprint and Apple support had no clue how to fix it as of Sat night. Finally figured it out with my own troubleshooting. You have to remove the Wi-Fi calling feature from your account. Anybody having this issue should contact Sprint tech support and let them know what the issue is so they can get on it and also give better support to others having this issue. They wanted me to do a wipe and restore as new to try and fix it. That would be a big PITA. I did get a ticket opened late Sat night.

Thanks for sharing. I did a support chat and reported it. They had no solution when I called them still having issues. They wanted me to do a wipe and restore as new but I tried removing the provision before doing that and it worked. What is weird is it worked well for a couple of days and today I had the issues. Luckily I have good service at work and home so this is not a huge issue for me right now. Sent from my iPhone using Tapatalk

I agree it is a great feature when working. It does seem like there are some bugs right now. Rate of failed calls today even when not on WiFi was way to high. I will try it again after they work the kinks out.

Had a pretty serious issue today and my troubleshooting seems to point to WiFi calling on iPhone. Today trying to call my Wife who also has an iPhone 6 I kept getting a fast busy signal or going straight to voicemail. Calling other numbers was generally successful but would sometimes get a fast busy also. Folks calling me would sometimes get a busy signal or go to voicemail. Other services such as texts and internet seemed to work fine. These issues were happening all over town and not just on wifi. I turned the WiFi toggle off and still had issues. Finally logged onto my acct and removed the WiFi calling provision from both of our lines. No issues since. So if anybody with an iPhone is experiencing call issues you might want to try this before taking more drastic measures.

Had a pretty serious issue today and my troubleshooting seems to point to WiFi calling on iPhone. Today trying to call my Wife who also has an iPhone 6 I kept getting a fast busy signal or going straight to voicemail. Calling other numbers was generally successful but would sometimes get a fast busy also. Folks calling me would sometimes get a busy signal or go to voicemail. Other services such as texts and internet seemed to work fine. These issues were happening all over town and not just on wifi. I turned the WiFi toggle off and still had issues. Finally logged onto my acct and removed the WiFi calling provision from both of our lines. No issues since. So if anybody with an iPhone is experiencing call issues you might want to try this before taking more drastic measures.

Wi-Fi calling can be used in airplane mode. iMessage will still work.

Wi-Fi calling is now on iPhone's with iOS 8.3 update that hit today! Sprint FAQ has been updated. http://support.sprint.com/support/article/FAQs_about_Sprint_WiFi_calling/173e331f-8423-453e-93cb-4688f6a91f67#faq6

I keep getting an unable to authenticate error when I try to enable. Anybody else seeing this? Edit: Nevermind, tried again and it worked.

According to the FAQ linked above, A Wi-Fi call cannot handoff to cellular. That could be an issue for some.

My wife has been having an issue with her 6 and I can't figure out if it is a network issue or the phone because I don't seem to have this problem with my phone nearly as often as she does. Basically at least a couple times a day when she places a call the phone acts like it connects but she hears no ringing or the other side pickup. She will try the call again and it goes through. The other side tells her the their phone rang but they herd nothing when they picked up. Anybody else been experiencing this? Sent from my iPhone using Tapatalk

This is good for consumers. If you fully own a device, you should be able to do what you wish with it, period. Will this be good for Sprint? Probably not a huge positive impact. Yes, it makes Sprint's plans more attractive now that people on other carriers will not be required to buy new phones now if they don't want to. And Sprint users should not be punished on the resale market anymore. But, there are few devices sold by other carriers that have B41 for example that I think most would agree is required for the best experience on Sprint. Also, I would think now VZW and ATT would just use their influence with device makers to get variants made just for them that only have the bands required for their networks and a minimum of additional bands needed for roaming. I don't think it is going to be the free for all some are envisioning.

I bash authors who are lazy. Who pick and choose what they want to report. I expect authors to do research and balance their reporting. This particular author has a reputation now of bashing Sprint whenever he gets a chance but chooses to ignore any positive or good news about the company. To report like Sprint has made no strides in the past year is misleading at best. I agree that Sprint as a brand is damaged but when the tech press fails to report on any improvements the company has made it just makes things worse and I don't know if changing the brand will make a huge difference in their eyes.

Consider the author. He takes a good rip at Sprint any chance he gets while never reporting any positive news about them. It's like Sprint killed his dog or something. I don't mind authors who report on some of Sprints issues, we all know they still have plenty of them, but when there is no balance in the reporting then it looses all credibility with me. Lazy reporting at its finest.

As far as I know only an unlocked SIM free 6/6+ bought directly from Apple will be unlocked and work with any carrier, including Sprint. Apparently these phones are whitelisted. A 6+ bought from Sprint will still be locked to Sprint and they will only lock for non-domestic use.

Now if Sprint would just unlock iPhone's customers bought from them that are paid in full.