Jump to content

Sprint trying to change Customer service image?????


Recommended Posts

Here is my story.

I called in the other day to change my data and something else. Everything was fine, no hiccups just business as usual. At the end she asked if I was happy and would refer sprint.. My answer was absolutely.


Yesterday, (sat) I get a letter from Overland park with Sprint logos on it ... But it was hand written and the size of small invitation..! I started thinking maybe Marcelo was ready to have a sit down! - Anyways it was a hand written thank you note from someone in sprint! The letter touched on how much they appreciated that I have been a customer for over 13 years. I didn't recognize the name, so I am assuming it was the customer rep from the other day.


Not a big deal, but it definitely a plus for me to know that such a large company has some employees who care.


Thumbs up for Sprint!!

Little things like this will help peoples perception of sprint turn around a lot faster!!


Has anyone else received a letter??

  • Like 7
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...