fizzicsguy

I can verify, VoLTE is now live on my V30+.

Noticed this on the way to work this morning, Appalachian wireless LTE with simultaneous Sprint 1x once again.

East Kentucky is on the VOLTE rollout list and my phone still uses Appalachian Wireless over T-Mobile where both are available. In fact I've never noticed (yet) my phone picking up a T-Mob site.

Alas, things have reverted back to the way they were. It was a great few days though. ?

Sounds exactly like the call I had with tech support back when I was trying to sort out extended roaming with Appalachian wireless. Even second-tier support seemed to not understand what extended roaming really meant. However on a more exciting note, for the last few days I've been holding Appalachian B12 LTE while still connected to Sprint 800. I am one happy camper!

System update was just pushed for the V30. May security patch.

This should be a new contest for S4GRU: $5 per guess as to why danlondish345 was banned from said property.

Happened to my v30 last night as well, will try and test this afternoon.

Maybe the difference is between traditional roaming (counts against your roaming limit) and roaming on extended LTE (which does not). I have seen SCP show Sprint 1X and Appalachian LTE simultaneously but when this happens it is very short-lived and I do not actually have data availability. The LTE signal quickly goes away and only the 1X remains. Of course this raises the question: Once T-Mobile roaming is activated and only Sprint 1X is available will phones connect to T-Mobile LTE if available? Will T-Mobile roaming be traditional or extended?

East KY here. Check out the coverage map between Paintsville, Prestonsburg, and Pikeville. 4 lone Sprint towers. Pikeville is 3G, the two around Prestonsburg are Band 25, and Paintsville has a single tri-band tower. But the entire region has extended LTE via Appalachian Wireless with excellent coverage on Band 12. Paintsville's 1x800 signal has amazing reach and creates a huge area of exclusion for the Extended LTE. I don't mind as long as I can text and make calls, the frustrating part is when it hangs on when it shouldn't in the fringe areas and I can't make or receive calls.

I wish. I live with a native Sprint 1x800 signal that seems to go on forever, even though I'm surrounded by great Extended LTE. I wish I could use both simultaneously. In fact, this makes some of the areas on the Sprint coverage map a lie. If the area has Extended LTE available, the coverage map will show that. But if native Sprint 1x is also in the area, you will never connect to that Extended LTE.

Sprint's coverage map now has KX05HO025 (Pikeville, KY) as 3G only now. I never picked an LTE signal from any band on that tower.

Go into updates and try and force it, earlier today it didn't work but just now it did. Downloading now. Sent from my LG-LS998 using Tapatalk

Has anyone updated their v30 to Oreo yet? Apparently it's available.

I ended up keeping mine. The network issues are still there, but maybe I was being too harsh on launch. The B41 performance is a bit better than it was although I can't put my finger on an update that would have caused the improvement. The V30+ STILL sometimes seems to just forget to pick up LTE. For example, I have a spot that has a great B25 signal and most of the time the phone picks it up right away. But sometimes it just takes its sweet time, hanging out on 1x800 for 5 or 10 minutes until suddenly it realizes there's a 70dbm B25 signal. . It can be annoying. However, in every other way I love this phone. I love the look and feel. Quad-DAC truly sounds amazing if you have the right earbuds/earphones. I've recently taken the time to really learn how to use the video camera and wow... Been using it for work videos instead of the DSLR in some circumstances. Hasn't slowed down a bit, still smooth. The blue tint when looking at an angle is there but I tend to use my phone straight on. I feel bad for all those "I look at my phone at a 45°" users. Not the phone for you.

Friday morning I called support again. After a 15 minute call, the final resolution was "you do not have Extended LTE because you have exceeded your 100mb roaming limit." I knew this was the wrong answer, so i decided to make a nuisance of myself. I continued to call customer support over the next half of the day whenever I had the chance. I was always presented with either the "exceeded roaming limit" answer or I was told "there was a tower down" and that I should call back in about a week. I was always polite and patient, and I feel I educated several reps as to what Extended LTE is because most seemed to have no idea. I must have called a dozen times. Then Friday afternoon I received a call from someone at the OKC support center, asking what the problem was. They called me! Now this was different i thought to myself. I explained that none of my lines were no longer connecting to Extended LTE, specifically B12 via Appalachian wireless on any of their towers (this was what I had been telling support reps all day). She said "That's strange. Let me send this upstairs, and I will call you back when I find something out." Upstairs? They have an upstairs!? This was great! Within 2 hours all of my lines had Extended LTE again. Problem solved. However I have no idea what the problem was. Moral of the story: If you do not get resolution on a support issue, call support repeatedly until someone that doesn't have to follow a script notices you?

I tried the self-enroll a couple of days ago and had no luck. Tried again last night and it worked without a hitch. I did nothing different at all. Maybe availability was rolled out to accounts in phases?

Got a call back on the new open ticket this morning. Sprint Support: "I see here that the problem is, (pause) you do not have Extended LTE data because a tower is down in the area. The engineers are working on it and things should be back up within a week." Me: "So one tower is not working?" Sprint Support: : "Yes, one tower in the extended LTE area." Me: "And that will cause me to not have service anywhere in the extended service area, no matter if i travel to an area serviced by another tower." Sprint Support: "Yes, that is correct." What?? App. Wireless uses a fiber ring to provide backhaul to all of their towers, and none in my area are down. This was Oklahoma City. Going to take a breather, wait a week and try again. ~sigh~

I am in a similar situation. I work in an area with native coverage but live in an area with Extended LTE. I was told there is no 50% usage rule for extended service areas. For 4 months things worked fine, but as of a couple weeks ago I no longer have access to the Extended service. I never used excessive data, was usually under 5gig (combined native and extended). Sprint support says everything should be working fine and my account has not been flagged for any reason. I am now on my 3rd support ticket as they keep closing them with no resolution. Moral of the story: service in Extended areas is not guaranteed. So when it works, things are great. But if there's a problem, beware.

I was told today by an OKC support team member that my first ticket on this was rejected. They could not tell me the reason the first ticket was rejected. They opened another ticket. I was told that it would probably be rejected too and that there was nothing else they could do. My lines are all ok and not flagged for anything. I never used excessive data etc., etc. They can't see any reason why I am not connecting as Extended LTE via Appalachian Wireless Band 12. They offered me $20 off my bill. I have native service while at work (and kids while at school) but not having service while at home or while traveling in the local area is a complete deal breaker. Anyone experienced anything similar to this?

Exactly! Now if only we see follow through with the attitude portrayed in the call. And +1 for using "cathartic."

Can't seem to find any info on it. Noticed the signal strength indicator is more accurate now. I think it was always showing a bit false high before.

Update just showed up for my V30+. Looks to be over 600 Mb. One of the notes said Performance updates, hoping some of the radio wackiness gets cleared up.

No longer have Extended LTE with Appalachian Wireless on my lines. Anyone heard anything? Sprint tier 2 support (tier 3 doesn't know what Extended LTE is ) says everything should be working fine. All my phones will do is try to connect with AT&T bands 4/5 now. No band 12 connections on either android or iPhone.

Pikeville, KY is showing LTE on the Sprint map update, been there twice since the change and still 3G only. Guess they're running behind a little. (KX05HO025)