jonathanm1978

Let me start by saying...Please forgive me if I am posting this to the wrong thread, but I wasn't able to find the correct thread...

 

The other day I while I was working with the Sprint Tech, to resolve the issues with my new Samsung Galaxy Note 5 properly connecting to the Sprint Network, the tech mentioned that I would be able to save about $50.00 per month by switching from the ED 1500 to the Unlimited Freedom plan. At the time spoke to the tech, I mentioned to the Tech that the new plan did sound good, but that wasn't sure I wanted to switch.

 

This morning I just got an email from Sprint informing me that I have already been switched to the new Unlimited Freedom Plan.

 

So my question is, should I just accept the plan change or should I fight with Sprint to get my ED 1500 plan restored ?

 

Any guidance or assistance you all can provide would be greatly appreciated.

 

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Hi kct1975.,

 

There are a few things you could do, which you need to consider. If the new plan will save you money and you don't feel up to a battle against Sprint, then perhaps you should keep the plan and just deal with it.

 

However, as you've been a great, long-time member here on S4GRU (One I have much respect for, btw), which in part shows you've been very loyal to Sprint while remaining a Sprint customer for quite some time, I think this deserves some outrage on your behalf.

 

Any carrier, not just Sprint, who would arbitrarily change a customer's plan without their permission, particularly since this isn't a case where you were abusing data on their network to have them move you after sending you warning messages, is a very bad action on their behalf.

 

My suggestion would be is to call Sprint and demand their executive response/retentions department. Do not waste your energy and time explaining the situation to normal cs. Tell the retentions about your history as a long-term Sprint customer, how you are a member of the world's best Sprint enthusiast website, S4GRU, your help in promoting Sprint, how much you've spent on Sprint over the years, and of course, what has happened.

 

Most likely the person will be helpful getting you back on the other plan, along with some substantial credits/discounts. If they don't, or seem at all difficult towards you, get someone else on the phone to talk with you. If needbe, tell them you may switch to T-Mobile. That should do the trick.

 

To everyone else, I'm not bashing Sprint here. I realize this happens with other carriers to, and I'd have the same advice in any similar case involving any one of them.

 

 

 

I can guarantee they didn't "arbitrarily change" the plan without any sort of provocation. Apparently from the conversation with customer, they gathered the plan change was OK to proceed, and they set the plan change to activate on the bill cycle date...

 

So it was set to be active on a future date, versus right away...so there wouldn't be any changes in mid-bill cycle.

 

I've had it done before and recently dealt with a similar issue. No problem going back to what i had though.

I'm curious to get mine....soon as I receive my order conf email, I'll let you guys know.

Speaking of Magic Box....this came today in my email:
 

 

 

While the lawsuit is garbage, it was an avoidable result. Sprints behavior with alliances to open stores (both the radio shack deal and the Dixon carphone deal) seems fickle at best. Atleast one semi-rural radio shack store here in south Mississippi flipped to sprint cobranding for several months and then went out of business. A big collective "duh" considering most residents in said area wouldn't have had contiguous coverage in said rural area ????????‍♂️

 

 

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I'm in South Mississippi right now...LTE roaming on Cspire...barely anything Sprint near me...but I did hit a couple sites

 

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I really don't see what the site is called mattering much. Just leave it as it is. IF any merger happens there will be lots to keep up on with the technical challenges and merging the two companies brands would take time. 

 

If it does occur I feel sorry for Marcello, I don't think he is a worse CEO but I think John has gotten better results, mostly due to better luck. However you are measured on your results and I doubt they would factor that luck in. Unless he chooses to take some money and run I would see him in charge. The good news is I think he would take a run at the #1 spot. Better coverage, speeds and maintaining the pricing as thats he vehicle for gaining market share. Don't pull profits out of the company, run it lean and grow it and collect the profits in the future.

 

He was named to the Softbank board, so even if his job at Sprint as CEO dissipates (or otherwise "goes away"), he will still be a controlling entity in the combined company and the parent company, Softbank. I don't think SB is looking to hand over the reigns...they want to have a stake in it...but they want it to be a T + S combination that they are controlling.

Whether DT will go all in for the Softbank offer, remains to be seen.

It appears there is plenty of speculation, but not much to base anything on just yet.

I wouldn't count Marcelo out just because a merger does take place....

I have heard rumor of B41 in/around Huntsville...but I personally haven't been there to see it.

In Birmingham/Hoover/Inverness, I have seen a 2nd B25 carrier according to SCP...

 

And I know for a fact in McComb, MS, LTE on C-Spire is treated as native LTE on Sprint. I had it last year when I was there in ~August or so. I actually used my phone as a hotspot with C-spire LTE...but it was showing native.

 

As for Slidell, I can't say. I hope to see B41 for the first time ever when we are in Slidell. We will be at the Wingate on Gauze...so I should be in a perfect spot to get B41..

 

Last time I was in Slidell, the speeds were great.

 

Locally, Sprint is overselling it's network faster than the upgrades can provide service. When I first saw LTE in my little town, the speeds were around 30mbps down, 12mbps up...

Now, 3 years later, the speeds hover around 6-7mbps down, and 2-3mbps up..

So the service has definitely expanded ...but backhaul and 2nd carrier aren't ..yet.

Still hoping to see 10x10 in central AL soon...

It is overblown because it is affecting people in real pain. There are many, many people with severe chronic pain who cannot get a doctor to prescribe what they need, because so many doctors are terrified about being arrested. It would be better if society were to simply accept individual responsibility into what people take, and let those who truly are n pain be treated as such, rather than as potential drug pushers.

 

Anyways, this is besides the point I initially made with Legere and Claure, which wouldn't have got into this had I not been questioned as though I'm suppose to be taking a medical test on a Sprint/wireless-network enthusiast website.

 

What would be better, is if the United States wasn't the most medicated country in the world. We make up around 5% of the world's population, yet we take 95% of the opiates produced.  If that doesn't cause anyone with a lick of sense to do a double-take, then there-in lies the problem.

Since I like posting proof, HERE

 

I won't deviate any further...except to say that when I was dependent, I didn't like the idea of being told I couldn't have them either. So I understand the prospect of having those "precious opiates" taken away from you.

I digress..

Carry on.

Richy, I'm glad to hear you don't want people to be left in pain. Most pain patients I've known from sitting in offices waiting and just talking with people in chronic pain, all seem very genuine. Unfortunately, there is this overblown drug scare that has the potential, and in many cases already is putting people with pain in crisis. I'm glad I'm being treated well with what I'm on, knowing I would not be alive without it, which is why I'm very empathetic to others in pain and struggling to find a doctor who actually cares about them and not panicking about the DEA.

I can't believe you said over blown drug scare. Apparently some haven't seen firsthand how out of control it is.

 

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I just visited Birmingham and Montgomery, AL a month ago and didn't run into any Band 41. Just Band 25 and 26. Hopefully, you'll have better luck.

I don't foresee getting any band 41 in the entire of Alabama.unless things have changed since I last talked with Sprint

 

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I'll be traveling in about a week and hope to hit b41 for the first time ever while on trip. First stop is mobile, AL...doubt I'll see if there...2 nd stop is Slidell. That's where I'll likely find it. Then on to McComb where I'll sit on Cspire LTE roaming as native... I sat on Cspire last year while in McComb...pretty decent. It was enough for me to enjoy some ps4 gaming via hotspot.

 

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Ironic you guys are discussing this, as I just today have been emailing a city utility network admin about fiber run to my home. Their nearest fiber is around 4500 feet from me, and he said it would cost around $22,000 for that to be ran. Also, if I can get 30 people to commit in the area between...they will do it (run the fiber and offer service). The footwork is on me though. I think it's worth it and I'll be going door to door in the next day or so.

 

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The other carriers definitely didn't do a 100% rip and replace on every site in the country. They've all over time replaced most of everything but it's been done slowly and methodically in stages. The last major overhaul TMO did in my market was around 2008-9 for 3G, they replaced all the panels and I assume added base equipment for UMTS support. They didn't go around and take everything offline.

 

Verizon and AT&T obviously just added LTE equipment to their existing 2G/3G equipment, so LTE was all new. Now currently they're going through and replacing hardware for extra band support, 4x4, and 256 QAM which is basically a rip and replace. Base equipment is getting replaced too. But again the 3G stuff stays as is.

 

By comparison sprint just tore everything out and sorta left you hanging for days or weeks. I remember being in downtown Chicago on 1x everywhere.

 

You can definitely tell who was around and knew what was happening while early stages of NV1.0 were going on...who on here talked with engineers and such...and who just read some reddits on the subject.

 

In other words, you can tell who here knows what they are talking about, and who is just talking only for the sake of being argumentative.

I think I'll just stick to my current Airave 2.5...

Chances are, the Airave 3 with LTE requires a certain amount of bandwidth (like at the least, a 25mbps down / 5mbps up connection)...

I doubt VERY seriously I could get very much LTE use with the new one, as AT&T only gives me 5.9mbps down / 0.5kbps up.. (yeah, KBPS)...

That upload is the killer. If I'm trying to PS4 game with R6 Siege and someone starts streaming amazon music, it kicks me out of my game...that's crappy.

 

And I'm sure AT&T isn't in any hurry to get us better internet speeds around here. They enjoy ripping me for those extra 2 or 3 data packs they slap on me each month at $10 per 50gbs...

 

I'm so disgusted with that company...I can't put enough adjectives together to express what I wish would happen to them...

 

I do appreciate having 2 separate 24 pair fiber lines under my driveway...it's good to know that I can see the DSLAM that provides us all this crappy connection while standing in my yard (it's only about 100' away from my house).

I guess if the Fed ever regulates anything like internet, maybe they'll use G.Fast or something to give us better speeds -- and maybe even a competitive price. But we're not even 6 months into 2017 and AT&T has jacked my DSL up twice since January. $1 as of Feb 1st and $2 as of May 1st.

I'm at $61 now. 8 years ago it was $47.95 for naked DSL....

 

 

 

/rant

I see that scp says band 17 but eng screen says band 12...

 

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Here are the eng screens for 35150 area...

 

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I am in central Alabama, and all I gotta do is unplug my Airvana, and my note 5 jumps on band 17 immediately. I am using my galaxy tab A right now and dunno how to get to engage screens, but I'll post screens tomorrow from my note 5.

Would this explain why I'm seeing at&t b2 and at&t b17 on my note (but so far it doesn't seem usable)... it sees those lte bands but data isn't avail on them that i have seen

I am often in Bham for various reasons -- usually against my better judgement ( I really despise Bham traffic!!!)..

But I see B25 for the most part, mixed with occasional B26. Now, B41...HAHA...literally!

 

I can say this, there is a new tower near me (35150 area)...since 2014 there have only been 2 towers that have B25 + B26...but there are 3 towers ...the 3rd one was only 3G..

 

And it was also a GMO.

 

Just last week, I saw LTE on B25 and it was obvious to me that the 3rd (GMO) tower now has live B25.

Far as I can tell, no B26 yet...but that's expected. I will be visiting the tower location -- hopefully today -- and trying to grab some photos if I can remember to take the Canon + 75-300.

 

If the above is the case, then that would mean one of the first GMO's in Alabama has been converted to full build LTE. I'm curious to see for myself exactly what's the case with this tower. And hopefully B26 will be coming along shortly...

 

I have seen some strange happenings with my GN5. I know the note 5 has some roaming LTE bands available to it, but since this tower has become live (give or take a day or two) I've been seeing some strange LTE behavior on my Note 5.

 

And SCP has been reporting some weird stuff...and if what it says is true, then this phone is defying it's radio capabilities!!

First I started seeing B17 AT&T here at my home when I unplug my Airvana. Any other time, I'm on regular EV-DO and Wifi...but when I unplug the Airvana and the Note starts looking for native signal (which isn't present here -- only VZW roaming coverage)..it latches onto LTE on B17 (and even SCP says AT&T)..

 

And just a couple days ago, I was in town and for some reason, I was in an area where I couldn't grab LTE from Sprint...so my Note 5 grabbed onto B2...and again reported that it was AT&T B2 LTE.

 

Along with that, I've also noticed strange behavior from the Airvana -- dropping calls lately...etc. And that's only ever happened around here when either 1)the airvana is on the way out and needs to be swapped -- I've had an airave/airvana since 2008 when sprint first introduced them,...or 2) Sprint is doing work on towers in the area. It has always caused the Airvana to act peculiar when there is work going on with Sprint's towers around me....I see the same dropped call behavior and stuff ..

 

Hopefully B26 goes live on that newly-LTE'd B25 tower pretty soon. I am in the line of thinking that it may even reach me if they get B26 up and optimized ..

 

If you look at where I am in comparison to the towers, I'm 7.5 miles from 1 tower (has B25 + B26), 8.4 miles from another tower (same LTE bands)...and the newly livened tower, I'm 9.1 miles away.

 

It's the small hills/trees and other things that I guess keep me from getting anything LTE flavored. I can get on my ATV and ride up behind my house (maybe 1/2 a mile, but up the hill some)...and I get B26 and it's usually around 8mbps / 5mbps on download/upload.

 

I am also in regular communication with the Bham corp store manager...

Last week when I was in the Sprint store, during our talks, he told me that he had around 40 sites in Shelby + Jefferson + Talladega + St. Clair that went live with LTE..and more on the way. He said there is LOTS of work being done in the Birmingham + surrounding areas...

And now I've seen it for myself with that GMO having LTE...

I noticed this first on a ZTE device on Sprint. I can't provide model #, but it's apparently 2CA with obviously band 25, 26, and 41...then band 2, 4, 5, 12, 3, and 7. I never seen 9 bands on my Samsung note 5...only 7. But anyway, having SignalCheck on my devices, this ZTE started showing AT&T B17 about a week ago (B17 has been around here on AT&T's tower, but only last week started showing on my ZTE device)...

I figured it was a fluke..no way...SCP had to be wrong or it wasn't really seeing B17..

 

Then it's happened on my Note 5. Right now, I have the Airave plugged in and that is what the phones are latching onto, but if I unplug the Airave, I start seeing both the ZTE and the Note 5 showing B17 LTE (but with AT&T as provider)....

 

What's up with that???

This is on a galaxy tab A, but it's Birmingham... an hour away. I'll try to get it on my phone next time I go

 

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I'm just curious does the small 2 beside the band mean a second carrier?

If so, this was in Birmingham across from the 280 sprint corp store...

 

 

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Website seems to be working fine for me...

I get this (I have 6 phones, two tablets.)

 

Can't do anything.

 

I saw the first 'official' statements yesterday on the GN8 and some of it's incoming specs. This particular official release was the 4k display.

 

I'm still on my GN5 and love it. It's been one of the best phones that I've had since I started with Android back in 2010. I don't have any complaints on it that would cause me to switch to a different phone. Root and custom ROM maybe, but not a different OEM. And i've had most of the top tier...LG G2, LG G3, LG G4...SGS5, SGNE, HTC1 M7 or M8..whichever it was I didn't like the HTC and didn't keep it.

 

Is anyone else as geared up for the GN8 as I am? It's been a while since I kept a phone this long (the N5), but until a new NOTE comes out that doesn't explode...I'm happy. And that takes a lot for me to be in that state with a cell phone...but I am satisfied right now with what my phone can do.

 

Thoughts, speculations?

 

 

(btw, article for official display)

http://www.inquisitr.com/3851437/note-8-samsung-4k-display-confirmed-official-statement/

Do all carriers use the QoS QCI class identifier?

 

Mainly, the big 4...do they all have that in-play currently on LTE and 3G for throttling?

Something like 5 Nvidia Shield tablets batteries swelled up (I don't think they exploded like the Note 7 did, but got hot and caused some burns) and Nvidia did a full recall on them. 80,000 tablets. Few weeks later they pushed an update to brick the units.

Verizon has stated they won't allow the update to their users. They "don't want to force their customers to be without a phone".... Suddenly they feel the need to show solidarity...with the idiots that want their 60% charged note 7 instead of returning it as they should.

 

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