jamesinclair

Since when is 1275kbps poor? I consider that decent. And on 384kbps I can still browse the web at a decent rate.

 

 

Sent from Josh's iPhone 5 using Tapatalk 2

That was one of many. Clearly not the norm. That was however one of the fastest Ive ever pulled in Fresno, outside of the wimax tower.

Not shown on screen is the test pulling a wonderful 16.

Note the times as well...past 10pm, not exactly peak usage time.

I was the passenger in a vehicle driving all around Fresno recently.

Speeds were poor. Youd never be able to guess which test was done with a -65 signal.....it was the one with a 928 ping

• Central Jersey – 4 updates (1 LTE, 1 new 3G site)

Anyone know where the new site is?

I travel pretty frequently as well.

Central Jersey - Excellent wimax, good 3g, excellent voice

Boston - Excellent wimax, good 3g excellent voice

Manhattan- Decent wimax, terrible to good 3g (varies by block really), voice fine

Fresno (LCV) - No wimax, bad to unusable 3g, bad to unusable voice

The Fresno market was fine 6 months ago - data was never great (getting over 500kbps was like the holy grail), but right now youre lucky to get over 100, calls drop left and right, and even texts werent sending right. Got better service in the middle of the sierra national forest roaming with verizon (which I mapped on sensorly) than anywhere in the city.

Its the calls dropping that was the most frustrating - thats why we bailed from AT&T. To have 4/5 calls drop last week in Fresno was a real shock.

Small update: The airwave guy did give us a call back 2 days later. So theres that. Didnt offer anything though, just apologized for being useless.

TRY THE 703 # & where do you live also does it show on Sprint coverage map that you are in a dead zone or off the network? & or do live in a pocket that Sprints towers don`t seem to get to you?

We're in the network area. The map indicates were at the line with "fair" so they started giving us the bs that fair "doesnt guaantee coverage inside the home".

The problem is that coverage has been fine for 3 years until this summer.

NV sent everything to shit here.

did they tell you why you can not get an Airave & did you try to call the second #?

I did not try the 703 number but tried two others

they said "the airave promotion is over"

I was also promissed a call back by a supervisor.

It will be no shock to anyone familiar with Sprint CS that no call back was ever received.

what was their reason on why not here is a back door # to get them on the line with no issues try this 866 556 7310 or try 703 433 4401 enjoy

I tried the "back door" the first number, they said they now cost large sums of money

Spoke to three levels of airave support today, all said they cant give us an airave.

I am upset

Of course, Sprint "really dropped the ball" because you never have anything positive to say.  You are here just to rail against Sprint.  Give it a rest or take it elsewhere.

 

AJ

You really need to understand the difference between facts and attacks when reading posts, and stop taking things personally when it has nothing to do with you.

Saying Sprint made a serious customer service mistake by initially calling it a 4G fee is a fact. Ask any CS agent how many times they had to deal with an angry customer upset that they were paying a 4G fee and didnt get 4G.

3 years later its still an issue in this very thread.

It should have never been called a 4G fee.

 You've never been paying for "4G", that's just what dumb CS reps say.  It's a premium data charge.  Every carrier charges it now.  It just happened to come about around the same time that 4G Wimax was coming out, so people thought it was for 4G.

False, it was called a 4G data charge and ONLY charged to wimax phones.

Sprint really dropped the ball with that move, terrible PR.

Network Vision in Guam would be nice. Poor US Territory gets forgotten

Guam has sprint?

So Im in Fresno for a weak. As I mentioned previously, my mom requires her phone for business - all day every day. She swtiched to Sprint 3 years ago, and it hadd been smooth sailing.

Until NV rolled into town a month ago and everything went to shit.

I told her to call for an Airave to at least get solid reception at home. Sprint denied her an Airave.

Today Ive walked by and heard at least four calls. Call after call its "Sorry the call dropped, Im on Sprint and service has been terrible"

I assume the person on the other end nods in agreement "ah yes, Sprint"

Great decision Sprint, by denying her an Airave, at least a dozen people a day get to experience a dropped call and be told not to use Sprint!

Incidentally, my one call today dropped. 

Just learned iphones can't map on sensorly :/ that explains why those maps haven't updated... Well Rutgers starts back up in a week, I'm sure someone will map it.

 

If it helps, those wimax maps look really nice! NB/Piscataway campus has some really good wimax coverage.

I wish my phone did the grey mapping in no service area.

The Busch student center is the end of coverage, anything north of that has none, but the map makes it unclear if theres no wimax or thats where I stopped mapping

It sucks, but I understand. My wife has been asking about switching to Verizon because suddenly for the past month we keep roaming everywhere and the school she used to have good service in won't connect calls or stream any data. I've had a few dropped calls this month and in the 4 years I have had sprint, had never happened prior to now. I am just a private customer, so I can more easily blow off these hiccups as growing pains for NV, but for a company that large that depends on the service, the bottom line is Sprint=dropped calls and 0.1 mbps and Verizon is seen as solid and more capable in every way. Business is all about the bottom line right now and not hopes and dreams of two years from now.

My mom is in a similar position.

Her job = on call.

Shes not getting all her calls, many are dropping, and internet is too slow to look up addresses quickly..

It's affected her job in a bad way.

Rutgers has some pretty good coverage in NB/Piscataway. About half of Busch has coverage (the half along 18, before it turns into Hoes Ln), 18 between Busch and College Ave has full bars and large parts of College Ave are covered (Just about reaches the campus center bust stop). Someone already mapped a good portion on Sensorly, I mapped some more earlier today but it hasn't updated yet. 

 

Overall 3G is a lot better on Busch as well.

You did the mapping?

Why didnt you do wimax mapping? 95% of it was me.

Just cause a site is NV 3G Accepted does not mean it has advanced fiber or 24Ghz Microwave Backhaul setup. It probably has old backhaul (Bonded T1's etc..) What you really want to look for is a NV 3G/4G Accepted Site to test 3G Speeds on because then 3G will be running over the newer high capacity backhaul.

Problem is, the speeds are significantly slower than they were before NV.

I never got 1mb, but I was getting 500kbs....not 16.

Of course Shaver gets NV first  :/

Damn well better be 800

Backhaul is probably not there yet, that's why you're likely getting those speeds.

 

 

Sent from my iPhone 5 using Tapatalk

That might be the case.

Is this site you're connected to 4G LTE accepted? Without that, 3G NV can still be hooked up to legacy backhaul. Even with that, they just might not be running enough EV-DO carriers. How bad was your Ec/Io (aka how much interference was there)?

Im in the central jersey market, so theyre all 3G accepted, but not 4G. Have been for maybe a month now.

Unsure about interference? Tower is 2 blocks away.

So all the towers around my current location are 3G NV.

I did some speed checks, and the results were abysmal.

Signal = 76dbm   (for 3G, obviously, unsure where the wimax comes from)

Bottom results 3G, middle = wimax, top = home wifi

All tests taken from same location (my bed!)

Come September, Ill give Sprint a ring if the results continue to be this bad.

I swear the 3G was better pre-NV.

Im not seeing anything on sensorly?

Have we been FOOLED?

Bigfoot has been sighted!!

I'm not going to point out tower locations outside of the sponsor forums.

 

http://s4gru.com/index.php?/topic/4024-lower-central-valley-network-vision-permit-map/page-3

 

 

Works for me!

 

Robert

But I heard it on your forum, so it must be true