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Johnner1999

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Posts posted by Johnner1999

  1. What the heck is a "Customer Experience Center".  Anybody here been in one?  I have never sought technical support or sales service from a physical store.



    With TMO when you call in for help the first time you are designated an experience center (call center) and also a specific team/person. Each time you call they will do their best to get you back to the same person (or team, or experience center) pending time of day and busyness.

    It’s 100x better than the off shore crap Sprint does. Not slamming Sprint - just my observation.


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  2. I agree [emoji106] with you Greenbastard!

    This whole thing is really Much Adu About Nothing!

    Yes...from a PR perspective it doesn't look really good, but if the FCC and FTC Commissioners are really going to judge a Merger on where someone stays, then that is petty.

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    Agree as well

    Now if TMO decided to hold their Excutive holiday party at the place and rent out a couple hundred rooms and a few ball rooms. Then I might be critical or more.

    But a few nights at $300 a pop - nope.


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  3. There’s definitely some interesting history between Legere and the President. Wonder if this has any impact on the Merger.
    From May 2018: https://www.bloomberg.com/news/articles/2018-05-02/t-mobile-ceo-checks-into-trump-hotel-on-fence-mending-dc-mission



    I’d see more concern with “recent” post honeymoon phase of SoftBank and POTUS.

    But yeah with John’s trump tower tweeets from years ago - yeah


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  4. Well when I see my plan stay the same for more than a year after the merger I'll be inclined to agree with you.

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    A single line plan may increase. Just my educated guess.

    If I only needed a single line I’d most likely be on a month to month carrier plan. Typically better deals. But every one has their specific needs so not judging.




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