help with erasing....

[htcguy]

Hi, does anyone on here know how I can whipe the "username" its like an email I guess Sprint used to use but new cusomers dont have it on there phone?  (An example smithr123@sprintpcs.com).  I am wanting to sell my phone but I do not want that on there and my phone number.  I found this under the "phone identity" under "about phone".  I can not seem to find any information on this anywhere!  Please help!

 

[AJC1973]

Hi, does anyone on here know how I can whipe the "username" its like an email I guess Sprint used to use but new cusomers dont have it on there phone?  (An example smithr123@sprintpcs.com).  I am wanting to sell my phone but I do not want that on there and my phone number.  I found this under the "phone identity" under "about phone".  I can not seem to find any information on this anywhere!  Please help!

factory reset your phone 

[htcguy]

factory reset your phone 

ive tried that, that does NOT get rid of that information

[newboyx]

Try ##72786# from the dialer. I know it will go away when the next person activates it.

 

Sent from my Nexus 5 using Tapatalk

[htcguy]

Thanks it worked!