Jump to content

Remote support for mobile devices


Recommended Posts

Hello everyone,


My company is looking to add support for mobile devices to our remote users and sales team. We have a mix of Apple products, Android, Windows 8, and 1 or 2 Blackberry left. I am looking for a lower cost solution for now to see if there is truly a need for it. Does any one have any suggestions?


We are looking to troubleshoot, screenshare, and apply updates whenever someone needs.


Thanks in advance for everybody's help.



Link to comment
Share on other sites

Thanks for the info Deval.


About a year ago our Verizon wireless rep had gave us info on a server that we could purchase. It would allow us to manage and monitor software that was installed on devices. I did all the research at the time and our company decided it was not the time to do it. So I like a clean filing cabinet so I tossed all the info about a month ago and now they want to manage our mobile users. Our Verizon rep is not the same and this dingbat of a salesmen does not know much. I was hoping to get a few software and server titles because I would remember it if I seen it again.

  • Like 1
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • large.unreadcontent.png.6ef00db54e758d06

  • gallery_1_23_9202.png

  • Posts

    • Another SCP beta is rolling out now -- should hopefully resolve the issue with the new NR NSA band display missing on some devices. To clarify, this new field will only appear if the NR frequency is identified (i.e. the app is showing "5G-NR 2500"). If the frequency is not displayed, that means it is not available.. this information is not widely reported on NSA connections yet, although it is becoming more common. @chamb your S22 was not reporting the information at the time of your report, that is why you are not seeing it.
    • Sprint eNB 5777 -> T-Mobile eNB 219211 Located at 40.598077070553046, -74.06554695233527 I actually passed by this site last summer when I was searching for Staten Island keep sites and at the time it wasn't broadcasting the keep PLMN. 
    • March 1st Play Store update appears to be out for our device (not sure when it came out).
    • Mike, i sent you a screen shot of my S22 not displaying the band or site note or the neighbor list as I see on your example.
    • Hmmm interesting.. it's working on my Pixel 7 and A32, you should see something similar to below. I will add some extra logging and get another update out tonight.  
  • Recently Browsing

    • No registered users viewing this page.
  • Create New...