Jump to content

Iphone5 Swap/Apple non knowledge


bmattox79
 Share

Recommended Posts

didnt know how wlse to name this or exactly where to put it. Just wanted to relay and experience and get a little bit of info out that might help someone someday.

Earpiece on my 5 week iphone 5 died, went to apple to have it looked at they said they would try to replace the earpiece, if not they would replace the phone. they come out bout a half hour later telling me they cant fix it so here is your replacement, wich is remanufactured, i complain to the manager and tell him that i will not accept a refurbished phone to replace my 5 week old phone. Few minutes later out comes new phone. Sign into my apple id make a call go home. get home and phone says invalid sim. nothing works. Call Sprint they forward me to apple spend 1 hour on phone with apple, very nice but could not fix my issue, makes me a new appointment at apple for next day. The day i am supposed to got apple i get an idea sign into my sprint account and behold,, apple activated my new phone the imei of my current phone was on my account but my old sim card number was still active not the new one, call sprint activate new sim start phone as new activation.. voila!!!! just like before.

 

point im trying to get out is if u need to swap a I5 and have connectivity issues make sure they have the right imei from the new phone and the right sim card activated. Sorry for the long winded explanation but if it helps someone down the road it was well worth it

  • Like 1
Link to comment
Share on other sites

i complain to the manager and tell him that i will not accept a refurbished phone to replace my 5 week old phone. Few minutes later out comes new phone
Not really sure what the hate for reconditioned devices is. Well over 95% of the time, reconditioned devices are completely indistinguishable from new devices, in both functionality and appearance. That other 5% of the time, it's a minor defect that's noticed immediately and it's simply sent back. I'm honestly surprised that the manager of that store gave you a new device; most stores, neither Apple nor Sprint aren't willing to take the $630 hit for a new iPhone 5. In fact, do you know that it's new? PM me if you're curious.

 

Sign into my apple id make a call go home. get home and phone says invalid sim. nothing works. Call Sprint they forward me to apple spend 1 hour on phone with apple, very nice but could not fix my issue, makes me a new appointment at apple for next day. The day i am supposed to got apple i get an idea sign into my sprint account and behold,, apple activated my new phone the imei of my current phone was on my account but my old sim card number was still active not the new one, call sprint activate new sim start phone as new activation.. voila!!!! just like before.

 

point im trying to get out is if u need to swap a I5 and have connectivity issues make sure they have the right imei from the new phone and the right sim card activated. Sorry for the long winded explanation but if it helps someone down the road it was well worth it

Yes, this is correct. The UICC SIM and the iPhone 5's ESN need to match for the phone to provision at all. I'm surprised the store you were at overlooked this, and let you go with the old SIM still activated.]Sounds to me like somebody wanted you out the door as quick as possible...

 

Also...

I5
Why do people refer to it as the "i5" and not the "iPhone 5"? I've heard the "i4". The best is hearing the "s4" for the iPhone 4S, not the Galaxy S4.
Link to comment
Share on other sites

Not a hate for refurb as I'm sure they are as good just feel that paying for a brand new phone 5 weeks ago and having it break( guess brand new doesn't really matter huh) should have a new phone. As for if its really new hmmm not sure brought me out one that she said was refurbed ask for new she talked to the manager right behind me and he said no prob but sure curious to know

Link to comment
Share on other sites

Not a hate for refurb as I'm sure they are as good just feel that paying for a brand new phone 5 weeks ago and having it break( guess brand new doesn't really matter huh) should have a new phone

Exactly, they gave you a phone with fewer issues than you previously had. Apple does a fantastic reconditioning job. Replacement devices being reconditioned is a pretty standard practice in the industry. If 5 weeks is too soon for you, what would you say the cutoff is? One year? Trust me, I've heard "I've been paying insurance for years, and now you're saying I'm going to have to pay more to get a refurbished phone!?" and similar things.
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

  • large.unreadcontent.png.6ef00db54e758d06

  • gallery_1_23_9202.png

  • Posts

    • Sounds like an awesome project—keep us posted on how it’s going! Also—if you’re able to figure out logging, I can work with you to get the data uploaded to SignalCheck. 
    • Yesterday, I saw a post on Facebook from an old friend about the Evolve III Maestro, a $60 laptop (at Micro Center) that apparently has an LTE modem in it.  Specifically, the Quectel EC25-AF*.  The nearest Micro Center was sold out of new ones, but offered open box at $48.  So for $51 after tax, I walked out this morning with one.  An absolute steal. I backed up the Windows product key and then put Kubuntu 22.04 on it.  I spent a lot of time today trying to get the build tools installed so I could get the wifi module installed and running, and once I did that, I pretty quickly got to sending it modem commands, which I've never done before.  I don't have a SIM in it yet, but it does seem to function as it should.  (I figured out the command to get Timing Advance values out of it, but without a SIM, I doubt it would have such values.) Now I'm trying to puzzle out how to write some kind of script or small program to use it for logging purposes.  I think I've worked out how to send commands to it from bash using socat, but I need to pick specific commands to run.  I'd actually like to replace some of my phones with this if I can get it to record cells, with GPS, and cycle through a set of bands repeatedly.  My current phone collection consists of 9 phones other than my main S21FE, and they require babysitting while I'm logging.  It'd be nice to pare that down to a more reasonable number and let the computer do the work, hopefully in the back seat with less babysitting. - Trip ===== * Per the spec sheet, it supports B2/4/5/12/13/14/66/71.  That'd cover all of Verizon and US Cellular LTE, all but B29/30 on AT&T, and all but B41 and Sprint Keep on B26 for T-Mobile. 
    • More bizarre.  I just updated my other Ace without issue. - Trip  
    • Looking over the data so far, bidders can go back and reopen bidding on licenses that appeared settled. In the list below, not all counties are listed and only states with excess demand.  Typically 3 licenses per county for rural areas and some urban areas. Here is how many licenses per state had demand greater than supply: State count AK 3 AL 14 AR 3 AS 6 AZ 9 CA 12 CO 76 DE 6 FL 10 GA 66 GU 3 HI 3 IA 99 ID 47 IL 39 IN 43 KS 231 KY 23 LA 14 MA 5 MD 16 ME 1 MI 86 MN 9 MO 79 MP 12 MS 73 MT 69 NC 26 ND 109 NE 18 NH 13 NJ 6 NM 51 NV 24 NY 13 OH 29 OK 9 OR 30 PA 24 PR 25 SC 20 SD 83 TN 76 TX 236 UT 49 VA 22 VT 5 WA 65 WI 59 WV 26 WY 29
    • Looks like Dish has already taken back the 5x5 of n71 they leased to T-Mobile, and instead of narrowing NR here T-Mobile has gone for broke and made 600 NR-only. They can afford to do that here thanks to B12, and don't need to do that west of here because they weren't leasing 600 from Dish. Does mean that Dish is 10x10 for n71 here (which explains the 30ish Mbps upload peak I saw yesterday). Darned speculators hogging the remainder of the band So T-Mobile is running 140 + 15x15 MHz sub-6 NR here. AT&T is 40 + 15-45x15-45 (15x15 n5, occasional 15x15 DSS on n2 and/or n66 though I haven't seen both in the same area). VZW is 60 + 15x15, with the latter being n2 DSS. Wonder how soon VZW will try n48.
  • Recently Browsing

    • No registered users viewing this page.
×
×
  • Create New...